Hotel berhampiran शनि मंदिर, Rajnandgaon

1. Hotel is just nearby rajnandgaon railway station which is the biggest positive point. Local market is nearby within walkable distance to explore. 2. Hotel staff is extremely polite, supportive with kind behaviour. 3. Deluxe room should have cupboard with jangers for hanging the formals/casuals apparel. 4. Room service is very good. Breakfast is ok. 5. Reasonable/budgeted stay. (overall good experience)

The team was very supportive and helped a lot on all kind of queries. Even we were late for check-in but the team is very supportive and helped us in odd hours.

I think this is best bugest room in durg. Washroom is best room is best. And all conditions all so good.

It was nice stay, rooms where clean and ambiance was very good, staff was very polite and decent, staff response was good. Overall it was good stay in hotel alka palace.

I had a great time there, the location was also perfect as it was just in front of the railway station. The staff is very friendly and cooperative, it is really good and I do recommend it for all types of travellers.

The staff was nice and cooperative. Room is neat and clean as well. But some switch and remote was not working. The biggest concern was that sensors lock was not working so we had to open the door by manual key but sometimes that wasn't working as well. My request to the hotel team that provide better condition room.

We stayed over 2 weeks. The family had multiple rooms on the same floor. We got to know the floor plan, the routines, and the staff well. Visiting Bhilai next time, we would not stay anywhere else. One thing - although amenities and staff were exceptional, it never felt overwhelming. We could navigate through hotel spaces, meet visitors, and have spontaneous meeting in the spacious lobby without any hesitation. Staff was always there to help but always non-intrusive. It seems that even their attire/colors have been designed to be non-obtrusive - shades or blue rather than yellow/red. In terms of comfort, cleanliness, environmental control, use of technology in rooms, wi-fi bandwidth, room service, house keeping - it was all tops, 5 stars out or 5. And just for fun, while staying at Grand Dhillon we explored other top-notch properties in Bhilai (we were planning for a potential extended stay) - there are other good ones for sure, but Grand Dhillon is undoubtedly a notch above all. Food - breakfast was wonderful - buffet style - a combo of continental and Indian, plus on-demand omelets/dosas/paranthas. Certain days we had to hit the road early, so we asked staff if we could have breakfast early. They happily accommodated and even packed some for the road. Dinner was similarly great - with a choice of multiple cuisines. It all seemed to be made fresh and in nutritious manner. However, if you want to taste a more dhaba style preparation, you can simply cross the street and choices are abundant. I guess we stayed long enough that it started feeling like home. Staff was easily able to guess our questions. Would know if we forgot something in the lobby. Had a great conversation with manager Vishwanathan over a cup of tea he invited me to join. And in the dinning hall Nandini knew exactly the quantity we would eat. We were there to take care of some family emergency situation. When we left, the manager bid us farewll and wished to see again under happier circumstances. Going back will feel like going home!