Hotel Holiday Inn Express di Raleigh

At approx. 9:30am on 01/01/2023, I called the hotel directly and spoke to a female at front desk before I booked non-refundable reservation for that night. I was advised that they had parking for a box truck behind the hotel. I was also advised that less than 50% of their rooms were booked; so, parking the truck would not be an issue. I arrived at the hotel at approx 5:30pm. There were approx 5 vehicles parked in the front of the hotel including employee vehicles. I proceeded to the back parking lot. You have to drive up a hill with multiple speed bumps to reach the back parking lot. There is no space to turn around (especially if there is another truck already parked in the back parking lot). There is an entrance to the back parking lot. However, there is gate that is permanently locked and completely UNUSABLE!!! I turned around in an extremely tight space and had to drive on curbs to turn around in the back parking lot. I drove to the front of the hotel to park. I had to maneuver the truck around the tight turns to get to the front. This included driving into parking spaces to pull forward and back up. When I parked in the front of the hotel, Raj, the Front Desk Clerk, came out and told me I had to park the truck in the back. He said he would not check me in or give me the keys if I did not move the truck. I told him I would be happy to park in the back if he opened the gate. I told him I had to depart the hotel at 6:30am, and I would be stuck in the back parking lot if vehicles parked in the corners of the parking lot because I would not be able to make the turns to get out. Raj claimed that he did not have keys to the gate. He said the only people that had the keys were the owners, and they were in India. I advised Raj that I was a an IHG Gold Elite Member with a non-refundable reservation at this hotel. I advised him that I called the hotel that morning and the woman at the front desk assured me that I could park my truck in the parking lot with no problem. He said if he checked me in and a guest asked him in the middle of the night why that truck was parked there that he would call me in the middle of the night and demand that I move the truck to the back parking lot. I told him I would not move the truck. I told him he could advise the guest that trucks are not able to park in the back because they would be stuck due to a locked gate. I told him that I was a paying customer with a reservation traveling on business. I told him that there are plenty of spaces around the hotel for guests to park. I told him I found it hard to believe that no one else has a key to the back gate. He said the General Manager, Eva, has a key. I said call Eva and ask her to come unlock the gate. Then, I would move the truck to the back. He called Eva. Reluctantly, Eva told Raj to let me park in the front since I had called the hotel that morning. When he got off the phone with Eva, he told me again that he will call me in the middle of the night to move the

Apabila anda menginap di Holiday Inn Express & Suites Raleigh Airport - Brier Creek, an IHG Hotel in Raleigh, anda akan berada berhampiran dengan lapangan terbang, hanya 3 minit memandu dari Brier Creek Commons dan 7 minit dari Taman Segi Tiga Penyelidikan. Hotel ini berada 18 km dari Universiti Duke dan 18 km dari Universiti Negeri North Carolina.Nikmati pelbagai jenis kemudahan rekreasi yang disediakan, termasuk kolam renang tertutup dan pusat kecergasan 24 jam. Kemudahan tambahan di hotel ini termasuklah akses Internet wayarles percuma, dewan bankuet dan mesin layan diri.Sarapan bufet percuma disajikan pada setiap hari dari 6:00 hingga 9:30.Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, daftar keluar ekspres dan meja/kaunter hadapan 24 jam. Ada rancangan acara di Raleigh? hotel ini mempunyai kemudahan berukuran 2196 kaki persegi (204 meter persegi), yang termasuk ruang persidangan. Pengangkutan ulang-alik lapangan terbang disediakan percuma semasa waktu terhad.Selesakan diri anda di salah satu daripada 106 bilik berhawa dingin yang menampilkan ketuhar gelombang mikro dan televisyen skrin rata. Akses Internet berwayar dan wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung, sedangkan kabel disediakan untuk hiburan anda. Bilik mandi dilengkapkan dengan tab mandi dan pancuran berasingan dan kelengkapan dandanan diri percuma. Kemudahan yang disediakan merangkumi peti besi dan meja serta telefon dengan panggilan tempatan percuma.

The staff was friendly and they made my staycation with my significant other very relaxing. House keeping was great at disturbing us during our stay. The location was great which made his surprise rose delivery from door dash perfect. Since was also in celebration of my birthday. The breakfast bar was great as well. Thank you again. We will definitely be staying here again

This hotel is conveniently close to the interstate, but being surrounded by woods proved very quiet. It features standard mid-range breakfast fare, and an indoor pool and hot tub (the latter inoperative at the time of our visit). There was a freezer in the mini-frig, which is always welcome news because we need one to refresh the dry ice for our coolers overnight. Alas, the bed proved as hard as a rock-- I woke up very stiff-- and the room at large needs renovation. The furniture was ”well used,” and the bathroom surfaces have suffered more than a few chips. In sum, we concluded that we paid about $65 more than we should have for this stay.