Hotel berhampiran Stone landslide formed in 18th April 1991, Randa

Room was clean and nice. Comfortable stay and the location was great, just opposite the Tasch station.

Fantastic location right next to the train station and very large modern room which very spacious and comfortable. Couch, armchair and table, large modern bathroom with large bath and underfloor heating, loads of storage space for clothes and cases, and a large balcony overlooking the mountains. Cannot hear trains with doors to balcony closed so a great night’s sleep. Breakfast was also very good. The bistro wasn’t open during our stay but there are plenty of options in Tasch and Zermatt and two lovely little local supermarkets across the road stocking all the main items.

This is the 2nd hotel we have stayed in Switzerland and we stayed here for one night. The hotel is located about 5-7mins walk from Tasch train station and there are a few restaurants and a mini-supermarket around. The hotel's external view gives one a B&B impression but upon entering, it's a hotel setup! And I am not sure why the hotel receives such a poor rating which I felt it's decent and good. Our room is at 307 (corner room). First, the room though simple structure and layout is nice and cosy. Bed is comfortable and there's a balcony where you can enjoy nature, mountains, lakes and nice scenery over a cup of coffee (though it is a common walk link with all the rooms next door). The TV has many channels and there's a TV channel guide which is good or you will need to spend time in searching for the channels you like to watch. The toilet is nice and got bathtub. The restaurant is nice and cosy and the breakfast spread is satisfactory. Foods were nice too. Service staff were friendly. In terms of areas of improvement, do note that there's only one lift and a small one. So for all the members of our tourgroup to get into our rooms, if we want to take the lift with luggages, it will take a long time. So we only load our luggages in the lift while we walk up the winding stairs. For most of us, the walk is ok though a little inconveniced. And there's no kettle provided in the room and cannot cook even cup noodles for fear in triggering the fire alarm which will fetch a 500 euros fine! The boss, Mr Chon, was very friendly and hospitable. He greeted all of us and even served us. When we left the hotel, he even boarded our coach personally and bid us goodbye! (he even brought the two of us around the entire hotel ground, including the buidling next door that is under renovation in improving it's facilities like constructing the spa, game room etc) Overall, our stay here was satisfactory and pleasant though there are hits and misses but I dont think it deserves a 1 or 2-star rating. It deserves a solid 3-star rating as rightfully awarded to it.

The good news: It’s well located, right in the center of town where you arrive whether by Haute Route trail or by train. The completely automated check in process went smoothly (though it would’ve been nice to have someone to resolve the problem I describe below.) The room was clean and handsome. Breakfast was solid - including good coffee. Now, the bad news: Room 104 has no ventilation. The only air vent is the fan in the bathroom. The single “window” is actually a glass door, sitting right at street level of the heavily used pedestrian walkway behind the hotel - so getting air into the room means also welcoming anyone why might be passing by to come on in. I don’t like leaving negative reviews - but this is a serious design flaw that shifted what would’ve been a lovely stay into a miserable night. I imagine other rooms aren’t set like this, so your odds are pretty good if having a better experience than I did- but if you land with 104, your night is recked and their is no one to turn to for help.

The hotel is clean and big,breakfast also nice. It offers the free bus pick up from station to the hotel from 8am to 17pm. But the staff service could be better.

I traveled with clutch and to the hotel is simply easy walk. Direct opposite the rail station and near all the restaurants and Coop. I used the pool and it’s so nice.The breakfast was wonderful (some FOC selection in menu and a good spread in buffet) and they provide afternoon tea too.

All good, hotel will provide early breakfast if you check out in the early morning so surprising