Hotel berhampiran Suspension bridge, Randa

Room was clean and nice. Comfortable stay and the location was great, just opposite the Tasch station.

Fantastic location right next to the train station and very large modern room which very spacious and comfortable. Couch, armchair and table, large modern bathroom with large bath and underfloor heating, loads of storage space for clothes and cases, and a large balcony overlooking the mountains. Cannot hear trains with doors to balcony closed so a great night’s sleep. Breakfast was also very good. The bistro wasn’t open during our stay but there are plenty of options in Tasch and Zermatt and two lovely little local supermarkets across the road stocking all the main items.

This is the 2nd hotel we have stayed in Switzerland and we stayed here for one night. The hotel is located about 5-7mins walk from Tasch train station and there are a few restaurants and a mini-supermarket around. The hotel's external view gives one a B&B impression but upon entering, it's a hotel setup! And I am not sure why the hotel receives such a poor rating which I felt it's decent and good. Our room is at 307 (corner room). First, the room though simple structure and layout is nice and cosy. Bed is comfortable and there's a balcony where you can enjoy nature, mountains, lakes and nice scenery over a cup of coffee (though it is a common walk link with all the rooms next door). The TV has many channels and there's a TV channel guide which is good or you will need to spend time in searching for the channels you like to watch. The toilet is nice and got bathtub. The restaurant is nice and cosy and the breakfast spread is satisfactory. Foods were nice too. Service staff were friendly. In terms of areas of improvement, do note that there's only one lift and a small one. So for all the members of our tourgroup to get into our rooms, if we want to take the lift with luggages, it will take a long time. So we only load our luggages in the lift while we walk up the winding stairs. For most of us, the walk is ok though a little inconveniced. And there's no kettle provided in the room and cannot cook even cup noodles for fear in triggering the fire alarm which will fetch a 500 euros fine! The boss, Mr Chon, was very friendly and hospitable. He greeted all of us and even served us. When we left the hotel, he even boarded our coach personally and bid us goodbye! (he even brought the two of us around the entire hotel ground, including the buidling next door that is under renovation in improving it's facilities like constructing the spa, game room etc) Overall, our stay here was satisfactory and pleasant though there are hits and misses but I dont think it deserves a 1 or 2-star rating. It deserves a solid 3-star rating as rightfully awarded to it.

I stayed at La Reserve for two nights during my hike from Chamonix to Zermatt (Walkers Haute Route). After more than a week of hiking and camping with my tent, this hotel provided food, rest and comfort, before I would take off for the final hike to Zermatt. The hotel is directly on the hiking route, just out of the village center. The owner was very helpful when I wanted to reschedule my stay. I had booked for one night, but I was hiking faster than expected, so I arrived one day early. After a phone call the owner booked me another room where I could stay an extra night. When I left two days later, I asked for a very early breakfast (I wanted to hike as early as possible) and the owner made sure everything was there for me at 6:30 a.m. The food at the restaurant was delicious. I was very happy with the possibility of having a smaller pizza with a much larger salad, as I was craving for fresh vegetables. Breakfast was in serve-yourself style, with fresh bread, cheese, eggs, yoghurt. The building and room might be somewhat outdated in style, but everything was very clean and comfortable. And there was a very good private shower! All in all this was a very pleasant stay while hiking my 10 day hike in Switzerland.

The good news: It’s well located, right in the center of town where you arrive whether by Haute Route trail or by train. The completely automated check in process went smoothly (though it would’ve been nice to have someone to resolve the problem I describe below.) The room was clean and handsome. Breakfast was solid - including good coffee. Now, the bad news: Room 104 has no ventilation. The only air vent is the fan in the bathroom. The single “window” is actually a glass door, sitting right at street level of the heavily used pedestrian walkway behind the hotel - so getting air into the room means also welcoming anyone why might be passing by to come on in. I don’t like leaving negative reviews - but this is a serious design flaw that shifted what would’ve been a lovely stay into a miserable night. I imagine other rooms aren’t set like this, so your odds are pretty good if having a better experience than I did- but if you land with 104, your night is recked and their is no one to turn to for help.

U can see Matterhorn in the hotel. The room is clean and comfy. Breakfast is fine and it will be good if larger variety of food can be provided

Every body was friendly and extremely efficient. The hotel is beautiful and situated at the heart of Saas Fee yet the mountain paths start just a few minutes walk away. Our beautiful suite had the most stunning view of the mountains too. For those who still have energy after a long day's walk there is the best equipped gym I have ever seen in a hotel (I wish my gym were as well equipped!) not to mention the stunning CrossFit training center. As for relaxing, the pool is woderful and we thoroughly abused of the sauna (we loved the sauna infusion in particular) and the hamam.

I was very happy with interlaken youth hostel and decided to book zermatt youth hostel. Free Good Breakfast, although a toaster would have been nice but they have good coffee machine and good collections of tea bags. Clean property and good view of Matterhorn from dining area! The property did not mention that the bus do not go anymore to 'luchre' stoppage. The property is quite high up in the mountain. The bus left me a place way below to the stoppage. so it was very hard to take luggage up to the property. Also, the distance between Luchre bus stop and the property is also bit long. considering the steepness. Second thing, the property does not have lift! It was really really hard to go up to 3rd floor with luggage. For me, a kind romanian staff helped me to take the suitcase to the 3rd floor. I also find the room (most probably 138 or 134) that I had been given at the very last corner of the corridor, which is fine. but opposite to that room, there is another property whose bedroom or lounge room facing my room, The room does not have curtain. it was very uncomfortable. Interlaken youth hostel has the curtain. not all the room needs curtain, but some room facing other properties, I strongly recommend this small addition. when I mentioned that to the lady, she said, go to a hotel, this is hostel. I replied, Interlaken has curtain. she did not reply. while leaving, the lady staff was very rude and said no one can help you to get the suitcase down. One gentleman was kind and helped me. This property is good. unfortunately, it is not possible perhaps to add lift or change location. but they can add curtain for sure.