Hotel berhampiran Walmart Supercenter, Rapid City

Hotel is connected to a massive Waterpark which is great for kids but not so fun for a good night's sleep. Walls are SUPER thin. Family next door had a screaming kid for a long time and then the hotel sent an unfamiliar man to our room (two girls) at 10pm to knock and ask us to be quiet. He could have called. It's massive and very busy so be prepared for a lot of amenities to already be full. Room is clean but with that many people breakfast was filthy. Staff are never at the counter so you have to wait for them to come out of the back. Breakfast was limited and not enough for the people there. I've had better options at other Fairfield's anyway. All the details are cheap -beds and worn / over soft, toilet paper is scratchy, towels are thin and very rough. . . For the cost and significance of this hotel, it's just meh. It seems big but isn't very nice in the details.

The room is comfortable, they have several food for breakfast, it just when it’s too crowded we have to queue for long time. But overall service was great and we enjoy it

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The biggest pain point, literally, were the mattresses. They were crappier than what we bought for the kids. So cheapo! Our mattress at home is easily double the thickness. Every morning both of us woke up with back pain and everyone commented about how they didn't sleep well. Stayed 4 nights had identical breakfast 3 of the 4 days. The only difference on the 4th day is that they swapped out the veggie/southwest omelet for a cheese omelet. While it was better than many other chains' breakfast we have had, we were getting tired of it by about day 3. Had kids 11, 9, and barely 5 year old with us. Pool was great for the youngest kid and held the attention of the others for about an hour the 2 times we went. The pool was a little shallow for the older 2 after the fun of having water randomly dumped on them from the buckets up high wore off. All in all, the pool is fantastic for kids under 8 or so. All staff we encountered were friendly. And the facility was clean. They lacked swim towels the first time we went swimming so people brought their room towels. We just dripped all the way back to our room. That is probably part of the reason the flooring in the elevator is in such bad condition. There is road construction on Lacrosse so it is only 1 lane in each direction. So we sat through 4 stop light cycles trying to turn left before giving up and making the GPS reroute us to go get food. I don't know if a movie had just let out or if the mall had just closed for the night or what the deal was. A cool part was that they had a water bottle filler water fountain and mini-fridge in room. Handy bonuses for our road trips while this hotel was our home base to explore: Devils Tower, Wall Drug, Mount Rushmore, Custer State Park, Black Hills, dinosaur park (though the building is closed for construction we still drove up to see the views), Ellsworth Air Force Base (like straight east of our room) outdoors airplane collection, and the Minuteman Missile silo. Also there is a mall just on the other side of the highway with every food and shopping option anyone could want. Was a bit confused by the housekeeping. One day we came back and the bed looked to have been made by an amateur --- loosely tucked lumps all over the comforter. Okay. No big deal. The next day it was sharply made and the toilet paper folded in typical hotel style.