Pullman Resort Al Marjan Island

Pullman Resort Al Marjan Island Reviews

Pullman Resort Al Marjan Island

Al Marjan Island - Marjan Island Blvd - Jazeerat Al Marjan, Ras Al Khaimah, Emirate of Ras Al Khaimah, United Arab EmiratesView Hotel Details
Pullman Resort Al Marjan Island
Pullman Resort Al Marjan IslandPullman Resort Al Marjan IslandPullman Resort Al Marjan Island
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Pullman Resort Al Marjan Island Guest Reviews

4.1/5
Very Good
111 review
Verified reviews
Location4.2
Amenities4.0
Service4.2
Cleanliness4.2
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All reviews(111)
Positive reviews(102)
Reviews with photos/video(30)
Awesome stay(32)
Friendly staff(20)
Clean and tidy(12)
Great swimming pool(9)
Nice sea view(6)
Great location(6)
Tasty food(5)
Negative reviews(9)
Guest User
Superior Room with Partial Sea View
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 13, 2025
It was our third stay at Pullman. Everything went great. Right from arrival till departure. The staff was courteous and friendly. The facilities were great. Truly an amazing experience. Highly recommended.
Response from Property: Dear Valued Guest Thank you for sharing your experience from your recent stay with us at Pullman Resort Al Marjan Island. We are delighted to learn that you and your family had an amazing time with us. Thank you for acknowledging our colleagues and for providing exceptional service.We look forward to welcoming you back on your return to Pullman Resort Al Marjan Island. With all our very best wishes,Manas LalDirector of Operations
Pat
Superior King Room With Partial Sea View
Stayed in Dec 2024
Solo travelers
14 review
4.0/5
Very Good
Posted on Feb 8, 2025
The construction around the hotel makes it difficult to access the hotel. However, the staff more than make up for this. Friendly, accommodating and so polite. Jitu on housekeeping was amazing.
Response from Property: Dear PatThank you for sharing your experience from your recent stay with us. We are delighted to read that you had a great experience during your stay with us and you were happy with the services provided by our colleagues particularly Jitu. Once again, thank you for taking the time to post your review and we look forward to welcoming you back on your return to Pullman Resort Al Marjan Island. With all our very best wishes,Manas LalDirector of Operations
Ftoom
Superior Room with Partial Sea View
Stayed in Jun 2024
Couples
2 review
5.0/5
Outstanding
Posted on Aug 16, 2024
Amazing experience! Everyone was so friendly. The pool is perfect! They also take you to the beach and back with a golf cart.
Response from Property: Dear Ftoom, We're absolutely thrilled to hear you had such a fantastic time with us! Your kind words about our team members and facilities mean the world to us. We can't wait to welcome you back for another amazing experience!Sincerely, Manas LalDirector of Operations
Samrat B
Superior Room with Partial Sea View
Stayed in Jul 2024
Family
1 review
4.5/5
Great
Posted on Aug 11, 2024
I had a good stay . The hotel is clean and well-kept, which I appreciated. The outdoor pool was great, especially with it being right on the beach—perfect for relaxing. The indoor pool was a bit small, though. Breakfast was decent, but I wish they had more vegetarian options. Overall, it’s a good place to stay if you’re on a budget and want to be by the beach.
Response from Property: Dear Samrat,It is always a pleasure to receive positive feedback. We will definitely share your comments with our team members and please allow us to address the vegetarian options to our culinary leaders in a constant effort to improve our guests satisfaction and experience. Thank you for your patronage. We hope to see you again soon!Sincerely,Manas LalDirector of Operations
Lilet Eslera
Superior Room with Partial Sea View
Stayed in Jul 2024
Couples
4 review
3.5/5
Posted on Oct 4, 2024
My husband and I stayed at the hotel for three nights. Our arrival experience was very welcoming. The room was clean, and the breakfast was delicious.
Response from Property: Dear Lilet,Thank you for your feedback! We’re delighted to hear that you and your husband had a welcoming and enjoyable stay with us. It’s great to know that you appreciated the cleanliness of your room and enjoyed our breakfast offerings. We hope to have the pleasure of welcoming you back to Pullman Resort Al Marjan!Sincerely, Manas LalDirector of Operations
Manav Samota
Superior Room with Partial Sea View
Stayed in Jun 2024
Family
1 review
4.0/5
Very Good
Posted on Jul 21, 2024
Overall, it was a good experience, but need to have more check-in counters, extended hours for swimming pool use, and should have entertainment shows and activities like other 5 star properties, especially on weekends.
Response from Property: Dear Manav,Thank you very much for your feedback following your recent stay at our resort! We’re glad to know that you had a good experience. Your feedback is of utmost importance. We take good note of your suggestions and will share to the concerned departments in a constant effort to improve our guest experience. We hope to welcome you again soon!Sincerely,Manas LalDirector of Operations
Guest User
Superior King Room With Partial Sea View
Stayed in Jul 2024
Family
1 review
4.7/5
Amazing
Posted on Aug 6, 2024
I wish if coffee available at the room, I found only tee but some people like me drink coffee
Response from Property: Dear valued guest,Thank you very much for sharing your feedback. We're pleased to learn about your excellent stay. We appreciate and shall take note of your comments about the coffee amenities. Please allow us to address this concern to our concerned leader, rest assured that we’ll do our level best to rectify this issue. Please accept our sincere apology.Our team is committed to delivering quality service, and your feedback is very significant encouragement to us and our team members. We look forward to serving you again soon! Sincerely,Manas LalDirector of Operations
Guest User
Superior Room with Partial Sea View
Stayed in Jun 2024
Couples
1 review
3.5/5
Posted on Jul 12, 2024
No potable water in the room ! No toothpaste in the wash room ! Swimming pool very clean and nice The view from the room was amazing
Response from Property: Dear valued guest, We appreciate your time to post your feedback. We're glad to know that you’re happy with the pool and your view from your room. On the contrary, we're sorry about your comments regarding the room amenities which we had addressed to our housekeeping service team to ensure that such necessities are not forgotten in the future. We sincerely apologize for the inconveniences caused.Your satisfaction is our priority. We look forward to serving you again soon! Sincerely, Manas LalDirector of Operations
Moonyhoney
Superior Room with Partial Sea View
Stayed in Dec 2023
Couples
20 review
4.2/5
Very Good
Posted on Feb 26, 2024
Big rooms, nice view and good breakfast. Good staff !! Nice stay will visit again.
Response from Property: Dear Mohamed,Thank you so much for your kind feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We look forward to your next visit here at Pullman Resort Al Marjan Island. With all our very best wishes,Laurent NouryGeneral Manager
rahimSana
Superior King Room With Partial Sea View
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 24, 2024
had an amazing stay. had opted for two meals and both were delicious as one can ever have it. Even got an extension on checkout from Mr. Houssam (front desk).
Response from Property: Dear ‎Mr. Rahim,Thank you for your feedback. We're very delighted to know that you had an amazing stay at Pullman Resort Al Marjan Island. We're glad that you're happy with your meal package and late check-out. Thank you for your kind appreciation to Houssam. Rest assured that we will pass along your praise.Thank you once again for sharing your experience. We look forward to welcoming you back very soon.Sincerely, Laurent NouryGeneral Manager
Rachel
Superior Room with Partial Sea View
Stayed in May 2024
Couples
8 review
5.0/5
Outstanding
Posted on Jun 10, 2024
We loved our room with a balcony overlooking the sea, and had wonderful customer service. Great place!!
Response from Property: Dear Ms. Rachel,Thank you for sharing your experience from your recent stay with us at Pullman Resort Al Marjan Island.It is very gratifying to learn that we were able to deliver high level of customer service during your visit. We thank you for recognizing our colleagues for providing exceptional service.Once again, thank you for taking the time to post your review. We look forward to welcoming you back soon.Sincerely, Laurent NouryGeneral Manager
Fady Boules
Superior Room with Partial Sea View
Stayed in Apr 2024
Couples
4 review
1.0/5
Posted on Jun 1, 2024
It was not as expected, the inner pool & jacuzzi facilities need cleaning and maintenance. Breakfast was good with many various options
Response from Property: Dear Mr. Boules,Thank you for taking the time to tell us about your experience at Pullman Resort Al Marjan Island. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Laurent NouryGeneral Manager
Guest User
Marjan King Suite
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 11, 2024
The Pullman Ras Al Khaimah Hotel fantastic choice! Clean rooms and friendly staff definitely make for a pleasant stay. We Enjoyed our time there! I recommend this hotel ❤️
Response from Property: Dear valued guest, Thank you for the excellent feedback. Your appreciation of our hotel and services make our day brighter, and we’re always delighted to serve happy guests like you.Thank you for your patronage and recommendation. We’re overjoyed to have given you a wonderful experience at Pullman Resort Al Marjan Island.With all our very best wishes,Laurent NouryGeneral Manager
Houta Houta
Premium King Room With Balcony
Stayed in Jan 2024
Family
13 review
5.0/5
Outstanding
Posted on Feb 10, 2024
Nice and good
Response from Property: Dear Houta, We sincerely appreciate the excellent review you sent us over. Thank you for placing your trust in us. Our entire team deeply appreciates it.Our goal is to provide excellent customer service and satisfaction to all our guests. Thank you for your patronage. We look forward to having you back with us at Pullman Resort Al Marjan Island.With all our very best wishes,Laurent NouryGeneral Manager
Anonymous User
Superior King Room With Partial Sea View
Stayed in Aug 2023
Couples
11 review
5.0/5
Outstanding
Posted on Sep 4, 2023
The reception is quite lazy, else than that everything was okay. Make sure you call them right after your booking for confirmation otherwise you might have to wait for more than 30mins on hold.
Response from Property: Dear Valued Guest Thank you for sharing your experience from your recent stay. The concerns that you have highlighted about the reservations / reception team has been shared with the team. Rest assured that your feedback has been taken very seriously for improvements to be made.Nonetheless, we still hope you will give us the opportunity to redeem ourselves and welcome you back very soon.With all our very best wishes,Manas LalDirector of Operations