Hotel berhampiran Hinterer Schloss Park, Rastatt

Wir durften eine Nacht in diesem tollen Hotel übernachten und waren begeistert. Vom Empfang, über den Service bis hin zu dem, mit viel Liebe und Geschmack eingerichteten Zimmer sowie den vielen kleinen Details in und um das Hotel, es ist wirklich einen Aufenthalt wert. Besonders hervorzuheben auch das leckere Frühstück, welches sehr reichhaltig ist. Die regionalen Lebensmittel haben uns sehr gut geschmeckt. Vielen lieben Dank an unsere tollen Gastgeber und das Personal, wir kommen gerne wieder.

Hotel right on the edge of the main town and easily within walking distance. Hotel was clean and the standard you would expect from holiday Inn. Staff were friendly and helpful and almost all spoke English. Breakfast was continental buffet style and was okay. Would stay there again. Recommended

Fantastic and very unique hotel, in a very quiet but convenient part of the town. On arrival the receptionist was super helpful with information, and directions. The rooms are very large and have good facilities, very nice decorations & very modern facilities. Breakfast was an excellent huge selection of food and drinks, work very friendly staff serving it. In a lovely breakfast room setting. Fabulous

Sehr chaotisch, Personal weiß untereinander nicht die korrekten Abläufe…trotz dreitägiger Buchung wurde ich mehrmals aufgefordert das Zimmer zu räumen. Immer wieder Entschuldigungen und danach wurde ich wieder aufgefordert, das Zimmer zu verlassen. Beim Frühstück 4mal von unterschiedlichem Personal nach meiner Zimmernummer gefragt. Sauberkeit Badraum befriedigend. Garagenreservierung eine Katastrophe…Einlasskarte funktioniert …soll 25,00 € bezahlen für reservierten Parkplatz, der letztendlich dann besetzt ist und trotz Einlasskarte soll man klingeln, damit die Schranke geöffnet wird. Rundum der Aufenthalt war mangelhaft…zuguterletzt musste ich abends an der Bar von mehreren Gästen Beschwerden anhören, das letztlich meine Erfahrung nachhaltig bestätigte!

This is a very beautiful hotel located in the central old town part of Baden-Baden, which is close to the town's major highlights. The hotel is spotless clean, the service is excellent especially from Alex, and the breakfast is very good - a continental breakfast including hot items like sausages, scrambled and boiled eggs. It also has a restaurant offering traditional German food. I will definitely choose this hotel for my next stay in Baden-Baden.

As first time visitors from the US to Baden Baden, we really enjoyed our stay at this hotel. The building is beautiful and charming, a plus for my daughter and myself since we both adore older architecture. Our room was lovely, beautiful balcony. We didn't realize there was no air conditioning, I didn't check prior to booking so that was on me. The evenings were cool so we enjoyed leaving the balcony door open. The breakfast buffet was generous and presented in a lovely manner. We were provided with a basket to go to the spa which contained towels and robes, such a nice and pleasant surprise for us. The location is absolutely perfect, walking distance to everything and a short bus ride to Merkur, which we so enjoyed. We took a cab to and from the train station( we took the train from Frankfurt) because of large luggage but it's very doable to go by bus. The staff is friendly and helpful but one staff member in particular, Victor, was absolutely stellar. He went over and beyond helping us by calling DB for us ( we had a question about our train ticket), answering all our inquiries so kindly and securing hard to get dinner reservations for us on a Saturday night. Victor is a true example of what the hospitality industry is all about, he helped make our stay so pleasant. We had such a wonderful time in Baden Baden. I would return to this hotel in a heartbeat!

J’ai connu cet hôtel, il y a quelques années, avec son histoire la plus ancienne de Baden-Baden, mais celui-ci avait perdu son rayonnement. Nous y sommes retournés suite au changement de direction tout récent. Quel émerveillement de retrouver cet établissement avec un personnel à l’accueil si chaleureux qui sait perpétuer la grande époque des fastes d'antan. Nous y reviendrons!

Had a 6.00am flight out of Karlsruhe/Baden-Baden airport at the end of our short break, so this hotel was brilliant. It is literally across the street. The 285 hourly bus from Baden Baden takes you to the doorstep. Quick registration and we were up in our room. Clean and spacious - no frills; it is just to stay one night before or after your early/late flight. One complaint.... the mattress was as hard as nails. Considering you only pay for hotels like these to sleep the night, it is always a mystery to me why hotels don't invest in a proper high quality mattress.

I have chosen Radisson Blu based on my many experiences with the hotel chain I gained in USA before pandemic, boy was I wrong to chose them in Karlsruhe. The room was clean and as on the photos, in order and ready to be used - that's about it. At the arrival I have informed the receptionist we don't have a reservation but that I could do it online right away, she promptly offered to do it herself, when I asked about the price difference I have been told ''it should be more or less the same''. Her booking was 151 euros, the online was 71 euros.. so I booked online with my phone right in front of her. We needed to leave early in the morning so we were happy to learn the breakfast is 6.30am so we confirmed our attendance. When we presented ourselves at the breakfast 6.30am sharp we have been told there was an error and it will be served later. So we waited, when we were allowed to access the breakfast the staff lady realized our room number have not been charged for the breakfast, we offered to pay at the check out as the wallet was in the room upstairs, unfortunately the lady would not bend the rule and insist on the payment before consumption. Early morning, with a hungry 7yo, after waiting already because of wrong information provided, that's not what you want to hear. Fast forward, we are about to leave just to learn the parking was not part of the deal - 17euros from 9pm to 7.30am. Unfortunately the whole experience was not over, my daughter forgot her stuffed animal in the room, when I called the receptionist asking for options on how to get it (we were hours of driving away) I have been told they are ok to hand it over to a currier if I organize one. I am genuinely asking myself if Radisson Blu is still in hospitality business, the complete lack of focus or consideration of client's needs is just striking. I have provided my review to the Radisson Blu directly using the platform I booked with, they came back with automatic answer telling me they have ''taken care'' of the issues signed. I won't come back and I won't recommend.