Hotel Mesra keluarga di Ratingen

I stayed in this hotel for about 3 weeks, and I can say that I had a goodtime. I can say that the rooms are a bit outdated, but with great pleasure I can say that the staff is very available to requests and to offer the best solutions available. Reception staff are very courteous and professional. The restaurant staff is always available and with a smile on their faces, and ready to welcome guests. The breakfast offers a wide range of food, and the menu with dishes is varied. I conclude by saying that it was a nice stay, and I would like to compliment the staff for their professionalism.

Schönes Hotel, sehr sauber und eine angenehme Lage, Frühstück war auch vielseitig und lecker, sehr freundliches Personal, kann es empfehlen und würde dort wieder einchecken Vom Flughafen der unmittelbar in der Nähe ist und den Flugzeugen nicht viel mitbekommen. Unser Zimmer war sauber und mit Badewanne/Dusche Habe leider vergessen Fotos zu machen.

The location of the hotel is 5 minutes walkway from the city center of Ratingen. Very convenient for shopping, explore the city of Ratingen or for a nice dinner in one of the restaurants in the city center. There is also a subway station in the city center which connects you to the city of Duesseldorf, the next big city close to Ratingen. The staff of the hotel is … absent. There is almost no staff you can contact. When you arrive at the hotel, you need to ring a bell and talk to someone outside of the hotel. They will give you a code which provides you a key for the doors of the hotel and your room. Never forget this key or you are in trouble. This will also be indicated by the hotel staff. Our room was not very big. As we got notice from other guests, their rooms were even smaller. No air condition. Small shower. The coming days were just a mess. The cleaning staff never changes the bed covers, never changed the towels, even we throw them on the floor to indicate to change them. Even the carpet during our stay was never cleaned or vacuumed. Lousy service. The breakfast was also a total disaster. Just some counted cold cut, some cheese, no fresh fruit, some old bagels, not fresh and not delicious. We complained already to the hotel staff in the morning, because in the afternoon, there is nobody in the hotel anymore. If you need additional toilet paper or something, they put kind of a trolley in the first floor, where you can pick up these things by yourself. No help, no staff, nothing. After 4 days we send a complain email to the management of the hotel. Suddenly they exchange the towels, bed cover and vacuum the floor. Excuse was, that they didn’t find enough staff to do this kind of work. Unacceptable. The price for the hotel, so far we have been told, is normally about 70 Euro, which is from our point of view already to expensive for such a service. At the time we stayed there, there was an exhibition in a town about 1 hour drive away and the price of the rooms including breakfast was about 200 Euro. This is a total rip-off of guests. Unreasonable and not acceptable. All in all we cannot recommend to stay in this hotel. Beside the one and only advantage of the close distance to the city center, the hotel is a total disaster and not worth the money for such kind of service. Stay away from this hotel is our recommendation. We will never ever go there again. One of the worst hotel experiences in our life.

Excellent place, good breakfast, clean, well communicated with public transport, excellent service. Internet works perfectly, good price in comparisson, everything inside the room is in perfect condition.

The headline - Stayed here for 5 nights as part of a business trip. Great front of house staff and overall acceptable when the weather is cool. Check-in was super smooth and the reception team were very welcoming. They gave me all the information I needed; WiFi, breakfast local eating options. The only down side was that I asked for a fan as there was no AC in the room. They were unable to locate one until the next day… 28.5 degrees in the room overnight. Upon entering the room, I had a single room on the 2nd floor which was snug but had all the amenities you'd expect from a hotel within this class. Initial inspection showed all was clean except for the toilet. There was something left by the previous guest that needed clearing with a flush. Not a great start to the room. The next morning, during my first shower, it was evident that the drain was blocked as my entire room filled with water. This was a disappointment from an otherwise great shower - temperature and pressure was great. As I left for work I mentioned the fan requirement and shower issue. I was glad to see both had been resolved by the time I returned after work. Housekeeping - the room was cleaned everyday to good standard. I had to ask for a change of sheet on one day as there were some strange marks on my 'new sheets'. On my penultimate day, the shower gel dispenser had run out. This was not picked up on the subsequent cleans until my check out. Again, nothing major but not great. Breakfast - They had plenty on offer and all was presented well. My only complaint would be for the juices to be served cold instead of room temperature. Summary - I'll probably stay here again due to the location to my work as it's an OK option. However, this will be dependant on the weather. It's too hot without AC.

This is at best an Ibis-equivalent hotel. The receptionist even called it a motel. The room is small and poorly equipped. There is no coffee-machine although there is a kettle. One of the cups still had the last person's coffee rim stain. There is no air-conditioning, no fans available and it is hot and airless. The window can be opened but only if you are prepared to leave the curtains open and be in full view of people visiting the Mcdonalds opposite. The road noise is not great either. The restaurant is closed, but I was offered a microwaved mini pizza! If you must stay in a Mercure in the area, go to the Mercure City Nord in Düsseldorf.

I am really sick and tired to see that many hotels name themselves AIRPORT hotel and have nothing to do with an airport at all, This is one of those: Dusseldorf airport hotel is in the middle of nowhere, not even close to the airport and not even in Düsseldorf. The hotel is ok for a quick stay, but doesn't have any airport transportation although it is published on the web. They also don't reply to emails sent before arrival. Last but not least it is expensive regarding its quality and location. I wouldn't stay here again.

Accommodated in an elaborately restored historic building, the impressive Zu den 3 Königen hotel features a stylish atmosphere and modern furnished guestrooms with a beautiful view over the market square. Whether you feel like having a snack or a proper meal, the cosy restaurant serves a good selection of dishes.

Located in Ratingen, B&B Hotel Düsseldorf-Ratingen is within a 10-minute drive of Blue Lake and Messe Essen. This hotel is 10.9 mi (17.5 km) from Messe Düsseldorf and 11.7 mi (18.9 km) from Konigsallee.Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a vending machine.Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.Featured amenities include an elevator and a vending machine. Free self parking is available onsite.Make yourself at home in one of the 74 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include desks, and housekeeping is provided once per stay.