Hotel berhampiran St Lukes Parish Hall, Reading

The good part: Staff are very friendly although check-in seems to take a little longer than Premier Inn, the reception area and seating to relax looks fantastic and the pizzas that the staff make 24/7 are absolutely delicious. The drink & pizza prices are reasonable. Location wise is spot on, just a two minute walk from the train station and central to everything. They provide more variety of tea & coffee in rooms, such as fruit & herbal teas, and decaff coffee, this totally beats any other budget hotel. Bad points: This is a cashless hotel & this is something i'm firmly against for a variety of reasons they lost £200 in sales due to this from myself & friends. The pillows are rock hard and kept waking up with a sore neck, the beds are also uncomfortable and feels like your sleeping on the floor. The noise from housekeeping is absolutely atrocious all you hear from several floors above and below, are the staff dragging large heavy trollies around and this goes on from 11am to 4pm if you need to sleep during the day forget it. The toilets smell of sewage & urine so sometimes you return back to your room and it stinks. There is also construction work ongoing Monday-Friday until Nov 2022 yet the prices are still very high. The cooling systems seem to work fine for an hour or so but then quickly the room becomes stuffy and warm, due to the location having the window open is very noisy especially at weekends.

Clean and well lighted room. Great facilities with fitness room and multitude gaming setups. Even have a bar in the lobby. Serving great foods. All and all really enjoy the stay. Well recommended!

Very close to city center with access to food late at night. 15 minute walk to Train station. The room is tidy and bathroom is neat. However there is no amenities. I paid another 10 pounds to check in early at 12. The lift was not working at the time.

amamzing experience from the hotel interms of facility and service. The reception ataff upgraded our room so that was great!!

Perfect for me as it’s right across from the office but probably not so great if you wanted to be in the city centre although it’s only an £8 taxi ride or £2 bus ride. Opposite a Beefeater which was handy but I would prefer an on-site bar and restaurant. Felt a bit uncomfortable on check-in to be asked if I was a smoker (I’m not) and if anyone would be joining me later 😳. Didn’t like the bed being made up with sheets, blanket and counter pane as it’s quite uncomfortable particularly on one of the hottest days of the year although the mobile air conditioning unit helped (first time I’ve had sheets and blankets for over 30 years since the day I got married despite extensive business (weekly) and leisure travel (4-6 times a year)). Hotel was very clean and the bathroom was well equipped. A bottle of water would have been a welcome addition to the room particularly in such hot weather. Not sure who to recommend the hotel to as it’s neither a corporate hotel with all the amenities or a home from home. Breakfast was on offer for an additional £15 and I decided to wait until I checked in to see. As I wanted to be in the office for 8am and there was no menu available, times of service or visibility of a dining room, other facilities or even other guests, I decided it may be too intimate and opted for a cold sandwich I had stored in the office fridge ‘just in case’. Was similarly priced to the executive room I had in the Novotel last week which had a full buffet breakfast included.

the second i checked in got a very warm welcome from Safia and Prachi which made me feel very happy and is clear that the staff care about their jobs, even though the staff where polite the food was undercooked on multiple occasions during my stay which had also made vomit, i personally think the managers should be more on top of food quality.

It’s a very nice hotel, stayed few times, have no complains, however surprised they still asking you to book yourself in advance if you want to use leisure club

Absolutely gorgeous stay at the Great House , perfect location for our weekend as it’s so close to Henley and the 80s Rewind festival ! Lots of others had the same idea and we were so grateful we booked this hotel - had dinner at the Coppa Club the night before which was completely gorgeous - highly recommend the food here and the service by Jacob was excellent - his name didn’t appear on the survey we filled in after so well give him a shout out on here as he was excellent ! Oh and you must get the sticky toffee pod for dessert - to die for ! The location is wonderful and we will be back - it is a bustling and busy site with events etc so can be a bit noisy and they do make you aware of that but it didn’t bother us at all

Wasn't impressed to receive text whilst abroad to say if we checked in late our room could be let. We were flying back and couldn't guarantee getting there at 3 pm. Had to get family member to call to explain. There are 2 Travelodges, one each side of the motorway. We booked the westbound one. Both have the same postcode. Our satnav only recognised Eastbound side. Result was they couldn't find our reservation. Apparently this happens a lot. Staff redirected us so only a few minutes and a few miles delay. Our arrival delayed by difficulty at Heathrow,ie Terminal change and over an hour and a half hours delay before passengers could access luggage reclaim. Staff shortages. Arrived at nearly midnight. Only Costa open at services. However, staff at hotel helpful. Situation good and quiet despite proximity to M4. We were very pleasantly surprised. Room clean and plenty of space, bed comfortable, coffee-making facility welcome. Bathroom fine and water hot. Slept really well and plenty of choice for breakfast with services placed only a few yards away but not causing any noise problem at the hotel. Enjoyable stay. Pity about postcode confusion Maybe explanation to take westbound services turnoff given on website when booking would avoid confusion and save people being taken to the eastbound site. We were worried when satnav told us to pass westbound services but assumed hotel was approached by another turnoff shortly after. It would have made our arrival far less fraught to have been aware of the fact there were Travelodges BOTH sides of motorway. The hotel itself was good and gave us a comfortable night.

4 of us stayed here for one night as we were at a local festival. We arrived and one of the rooms wasn’t ready. We put all of our bags in one room. Although the room was clean and spacious it smelt of damp towels. We went to the reception and asked if they could call us a cab. Was told they were too busy and we would have to do it ourselves. (Even though there was nobody there at the time). The lady on reception the next morning was much friendlier and asked about our evening. Breakfast included in the price was lovely and one of the best breakfasts I’ve eaten at a hotel before. Quite expensive I thought for 1 night.