Hotel Ibis di Recife

A experiência como um todo foi ótima. Começando pelo atendimento da Valéria e da Ilza no balcão, elas foram super atenciosas e bem receptivas no check-in e check-out. O restaurante do hotel é excelente! Tudo muito saboroso, café da manhã, almoço e janta. A saída dos pratos pode de demorar um pouco dependendo da quantidade de pessoas no salão. Os quartos são bem divididos e o serviço de arrumação da Veronica foi ótimo também, muito atenciosa e cuidadosa com a limpeza e organização do quarto. Além de ser muito simpática. Foi ótimo estar aqui! Obrigada a todos.

I have been traveling to Recife for last 10 years on business. I have stayed in this Ibis hotel a million times. Last stay was pre covid and latest stay was in May 2022. The hotel used to be my favorite hotel in Recife, but it has lost its touch. The problems 1. The room was FULL of mosquitos and these mosquitos were stubborn. It was almost impossible to swat them with hand. I used repellant but they had become immune to repellant. All night they were buzzing in the ears, during my 2 night stay. 2. There is a new car repair garage right at back of hotel. so if you are in say room 232 or 134 etc....you can hear this noise from early morning of car repairs and mechanics tallking, making it impossible to sleep along with the buzzing mosquitos. 3. when I arrived in room, toilet was very dirty with human excreta of previous guest still visisble. 4. The hotel's internet /wifi connection was dropping off every 5 minutes on its own. 5. When I arrived the front desk girl on duty at 0300 refused to speak Spanish or English and insisted on speaking only Portuguese. For me, this is unacceptable. that hotel staff not trained in a 2nd language. why hire these jokers, general manager/ceo of this hotel - public wants to know!!? Positives 1. Excellent location close to Recife airport 2. Good hot water in shower 3. hotel has excellent coffee selection to buy and sip in the morning. 4. Morning front desk staff is friendly. ( night staff was super rude) Overall, I do not recommend this hotel. I wiill NEVER return and I travel often to Recife. I hope you found my review helpful? In case, you did, please do not hesitate to click on ”found review helpful” tab. Thanks