Hotel berhampiran Nossa Senhora da Misericordia Church, Recife

Atendimento ótimo, as recepcionistas são muito simpáticas e as camareiras também. O hotel é numa área nobre de boa viagem perto de tudo e em frente ao carrefour. Fico sempre aqui quando venho ao Brasil.

Teve muitos pontos negativos. Eu solicitei um quarto casal e fiquei no quarto com 2 camas de solteiro onde eu tive que juntar. A tv péssimo estado para poder assistir. Não tem muito o que se ver no hotel. Na recepção não ficou gente suficiente para atender e como foi época de fim de ano deveriam colocar mas pessoas para suprir a demanda. Enfim coisas que podem melhorar, mas nada que eu possa dizer que nunca mas voltarei. O ponto positivo é a questão da localização que fica bem pertinho da praia, chuveiro água quente e fria, ar condicionado bem geladinho, quarto estava bem limpo. Enfim de nota daria 3

Hotel bem localizado, quartos amplos e limpos, Oq faltou nos quartos seria uma smartTV ou pelo menos um TVstick para aumentar a gama de canais e não ficar apenas a estadia inteira vendo TV aberta, a escada é íngrime e deve ter cuidado ao subir e descer para não tropeçar que foi o meu caso. O café da manhã é simples noq se propõe, alimenta mas o espaço é pequeno e apertado, tem de chegar cedo para pegar mesa. No mais, boa estadia, recomendo.

Ao chegar fomos informados que o quarto que iríamos ficar estava em manutenção e fomos realocados para outro hotel da rede. Se tivessem avisado com antecedência pelo aplicativo, email, ligação, whatsapp... teríamos nos direcionado diretamente para o outro hotel. Por que tiramos todas as malas e bagagens, e tivemos que retornar para o veículo e guardar e reorganizar todas as coisas. Acabou sendo algo desconfortável. Fora isso, o atendimento é bom e o hotel também.

Look, I struggle giving this hotel a ”just OK” review, because their breakfasts were very good, their pool area was nice, their location is convenient and their rooms were nice enough, but there was a sharp contrast in other areas of the hospitality service that made my experience of a lesser value and appreciation. To begin with, the front desk staff takes too much time to check you in and out. I arrived early in the morning after a 25 hr overseas trip, there was no other guest in line at the front desk, we had already paid for our reservation. In my mind, as a seasoned traveler, I would have expected an ID check and a ”here is your key to the room” in 2-3 minutes. I repeat: there was no other guest at the front desk area. Instead, I spent 10 minutes answering dumb questions and repeating information such as my email address, my phone number etc that we had already provided at the time of making and paying for our online reservation. The initial response of the young man who helped me, when I told him I had a reservation and later offered my full name, was that he could not find the reservation in his system - so I had to pull out a paper copy of my reservation for him to find it in his system - if you can believe that. I spoke to this guy in Portuguese, in English, in Spanish and it was no use - the guy acted like he just didn't know how to do his job. I should also mention that when I arrived to the hotel, the front desk AC units located above the front desk were leaking water everywhere in the front desk area and no one seemed to be servicing them right away - in fact, the front desk agent had to move to another nearby computer terminal to check me in. It was a lame check in experience and an equally lame check out experience. Not to mention, we paid for a ”casal' or doubles reservation and the room only had one set of soap/shampoo toiletries, so, I had to go fetch the maid to get the necessary items that should had been in the room without me having to ask. For such reasons, I would say that I would only use this hotel if I had to in the future, but preferably, I would stay elsewhere, because the value I got during my stay was pretty basic and nothing special according to international standards of travel and hospitality.

O hotel é muito agradável, silencioso e com uma excelente estrutura. Única nota dissonante é que pedi indicação de passeio próximo onde pudéssemos ver a beira mar e a atendente muito solicita nos mostrou a direção de uma feirinha. No caminho havia uma Cracolândia e foram momentos de extrema tensão pois não havia nenhuma rota de fuga possível. Fica a 2 quadras do hotel e concentra uma centena de moradores de rua. Reportei o ocorrido no retorno. O café da manhã é bastante farto

modern high rise hotel right by the beach with plenty of opportunity to eat and and enjoy yourself in the surrounding neighborhood, relatively close to the airport and with busstops connecting the area to downtown and olinda. room had a balcony with a fantastic view of the sea and seaside boulevard.

A estadia no Marante Plaza Hotel foi excelente! Além da ótima localização, do atendimento e do maravilhoso café servido, a acomodação era maravilhosa, dispondo de uma salinha na entrada do apartamento, o que nos deixou muito à vontade e confortáveis! Quando necessitarmos de hospedagem em Recife, com certeza, daremos preferência ao Marante e também o indicaremos a outras pessoas!

The hotel has a decent infrastructure. The breakfast served in the morning offers a good variety of items. The human aspect is a great differential. Their staff is very well trained and ready to assist you with a big smile on their faces. The absence of a closed closet in the bedroom called my attention, but didn’t compromise the experience.

A fairly reliable budget chain in Brazil with a decent breakfast included in the price. Although dated, this property is conveniently located in the centre of the city for all the main sights. There's a roof terrace with swimming pool and views that span the city.