The Lakeside

STAY AWAY - SAFETY AND PRIVACY BREACH My Partner and I had a terrifying experience here. Despite being told we needed 5 minutes as my wife was in the shower, a male staff member ignored us and forced entry into our room with a master key. He was extremely aggressive, screaming and intimidating us. He even pursued us running from downstairs as we tried to flee the building in tears. Beyond the harassment, the room was in poor condition with a water leak and no working heater (we had to text the receptionist just to get heat). This is a dangerous environment for couples and a total violation of privacy. We have reported this to the police and Trip.com. Do not stay here.

Called craig for check in, was greeted with him with a blood all around his nose telling us hes not well and his girlfriend had noroviris. Don't think I've used as much hand santiser since 2020. Other was room looked good and spacious good for a night or two. Good location, The boathouse cafe over the road is a great too and just over road for for breakfast.

The property and room and staff were perfect ….. but …. A herd of elephants arrived at 2am in the morning above me as I imagine it was another family room and I was subject to every movement until 4:30am . No sleep which kinda defeated the whole object of the stay and ruined the next day as was on business ! Very very very selfish ! Or very bad insulation / flooring above !

The room was absolutely freezing the whole time. Our noses and hands where like ice.

The building is so run down. Pretty much staying in a bedroom at someones house. Very unclean. There was laundry hanging up all over the house. We booked a room for 2 adults and a baby and the room we got was so small it only fit a twin bed and a bedside table. The door was very thin and you could probably push right through with no effort (unsafe). Host was not there to great us, instead they had a friend helping out that had no idea what they were doing. Left after being shown the room because we felt unsafe staying there. Felt like i needed to shower after being in the building briefly.

The room on the top floor was nice and cosy, sleep really well, hotel management was really kind and luck after us with any complications we had. Will be staying again next time where in Redcar.

Was exactly what I needed, a place to stay for one night. Wasn't expecting ‘private bathroom’ to just be a sink in the room and a shared toilet but it was fine for one night.

Great stay. My son and I had a great stay. Friendly staff, nothing was too much trouble. Spacious room with a small balcony. Lovely shower. Walking distance to the town centre.

Ok for a night. Location not great.