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Terokai Ulasan Tetamu Hotel di Redding

Holiday Inn Express & Suites Redding

Holiday Inn Express & Suites Redding

4.1/5102 Ulasan
Our usual choice of hotel to stay and normally, Holiday Inn Express hotels are clean, efficient, above average and the staff are helpful and pleasant. This hotel is NOT any of those things. lst pet room carpet was so stained and filthy that we asked to be moved. Front desk had to phone her supervisor to get permission to move us and then made sure that we knew that she couldn't ”sell” that room to anybody else because we had already been in there. 2nd pet room at first sight was not as bad and we just dropped our luggage and went for a walk with our dog. On return we noticed yellow marks on the rug and we realized that it was dog poop. We couldn't believe it - they charge $40 pet fee, how hard is it to spot clean the rug with a carpet cleaning machine. Phoned the front desk and was informed there was no one to even look at the mess let alone clean it up. We said that we would put a towel over it for the night and before we could say anything else, she hung up on us. Next morning I asked to speak to the manager to let them know about the poop and all I got was lip service. ”Yes we know, it was marked in the housekeeping log and yup, we'll let housekeeping know.” A reluctant sorry and ending every sentence with uh huh and that was it. I didn't expect a free room or any freebies, all I wanted was a sincere and professional response to what would be, in anybody's estimation, a gross problem of dog poop in their bedroom.
Holiday Inn Express Redding North, an IHG Hotel

Holiday Inn Express Redding North, an IHG Hotel

4.1/5103 Ulasan
This hotel converted in January from a Ramada to a Holiday Inn Express (the Wi-Fi captive portal still says Wyndham). The renovated lobby and room looks great and has been very well-maintained. A number of complaints though: when I checked in, the front desk agent said ”You know our elevator is broken, right?” No, of course I didn't know that. The lobby coffee had a ton of grounds in it. They're still using the small plastic bottles for shower liquids. They had four conditioners, but no shampoos in my room; they said they ran out. The doors and windows let in quite a bit of hallway and freeway noise. The parking lot could use a blowing. There was no orange juice or apple juice at breakfast, but otherwise it was very good.
Holiday Inn Express Redding North – Shasta Lake

Holiday Inn Express Redding North – Shasta Lake

4.1/54 Ulasan
Neu eröffnetes Holiday Inn Express am Standort des alten Ramada, im nördlichen Redding direkt an der I-5 gelegen. Die neu gestalteten Zimmer sind geräumig und gemütlich eingerichtet. Alles makellos sauber. Der Indoor-Pool ist etwas klein, ein Whirlpool fehlt leider. Das WLAN lief instabil und stieg am späten Abend dann komplett aus. Das Frühstück war auf bei Holiday Inn gewohnt hohen Niveau mit warmen Speisen (Rührei, Würstchen, Hash Browns), Waffeln und Pancakes zum Selbermachen sowie Bagels und Cerealien.

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