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Terokai Ulasan Tetamu Hotel di Reggello

Viesca Suites & Villas Il Borro Toscana
4.7/59 Ulasan
This hotel was a massive disappointment. It over promised and under delivered. Our experience was underwhelming from the start. We drove up a driveway that lacked any no-entrance signage to get to the reception and we’re chastised by unfriendly and rude staff. During the check-in, we were given no information on the property and the breakfast time, but we’re told that the boutique hotel had no space outdoors for us to have dinner. When we asked about breakfast time at the restaurant, we were told it is from 8 to 11:30am. When we showed up the following day for breakfast at 11, we were told the buffet was closed and they had thrown away the croissants. Some basic elements of service were absent. No free water bottles in the room, no refilling of coffee capsules, a dysfunctional AC, slow replenishment of breakfast buffet, little attentiveness to your ordering coffee or tea, no extra towels at the pool, no one asking you at dinner whether you’d like to have dessert, and so on and so forth. But this was not the end of our ill-fated adventure. When we asked them on our last day after our breakfast was done at 10:30 about the check out time, we were told it was at 10:30! In all my years of traveling around the world, I have never seen a checkout time that coincides with the end of breakfast at a supposedly luxury holiday resort. All is all, this is not at all what you’d expect of a four start hotel with luxury pricing. If these shortcomings are not fixed through serious reforms and management change, this property is bound to bring the Ferragamo brand into disrepute.
Villa Rigacci Hotel
4.5/510 Ulasan
Là encore une très belle surprise a une quarantaine de kilomètres de Florence. Une belle villa florentine à la décoration baroque, parking ombragé et immense piscine à disposition. Le patron Frederico, franco-italien, se fera un plaisir de papoter avec vous. Le petit déjeuner est excellent, produits frais et de belles découvertes culinaires, et le diner est d'un excellent rapport qualité prix. Tout le personnel est adorable. Cet endroit mérite le détour !
Villa Pitiana
4.1/531 Ulasan
Quintessential Tuscan Experience! The views are stunning, and the cafe in the town of Donnini has some of the best pizza we had in Tuscany. Good: Parking onsite is convenient and easily accessible, breakfast buffet is great (especially the tiny pastries...so fresh!), grounds are relaxing, staff was very hospitable and provided a great map of the Sette Ponte Road (with 13 stops) for a single day road trip in the area that you are sure to enjoy! Bad: Furniture in our room could be updated (clean but felt a bit old/dingy), no soundproofing between rooms (its an old villa); pool was dirty so we passed on a swim Overall, this was a great value for the price, conveniently located, and had come personally recommended by a family we know that had such a good experience they made a 2 night stay into a full week.

Soalan Lazim

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