Hotel berhampiran Foot Locker, Regina

This was the worst hotel experience I've ever had. If the experience we had had been at a $79/night side of the road motel, I would've been much more laissez-faire about it. However, we paid $180, plus parking, plus a $35 pet fee, and would've been more comfortable sleeping in our car. The 2 main issues were: 1. The heat doesn't work on some of the floors. My understanding is the first 3 are the main issue. And when I say it doesn't work, I mean it never reached more than 17 degrees, and cold air blew from the vents straight at the beds THE ENTIRE TIME. This is a problem they know about. They've had people in to fix it, but ”can't”. So, when it's -30 outside, this hotel is charging people $180 to stay in hotel rooms THEY KNOW have no heat! ***?! Do they have heaters, i asked? Some, but not enough for every room, so we were out of luck. In order to actually manage to sleep, we kept a pot of water boiling on the stove all night, went to Canadian Tire to buy our own heater, and each slept with 3 blankets and our clothes on. They offered us extra blankets, but only sent 1 for 4 people and 3 beds. We had to call down 4 times, each time we were on hold for over 10 minutes becausevthe place was a gong show. This leads me to the second issue.. 2. Management of the hotel. This place is BUSY. There was never not a line up at the front desk. Like i said earlier, every time I called down I was on hold for 10 minutes. I've never seen a hotel this size not have at least 2 people on the front desk, but there was only 1. A couple manager looking women walked around, back and forth into the office, etc, but never jumped onto the other desk to help out. It was ridiculous. When we first went up to our room and realized the heat didn't work, we called down to the woman who checked us in to complain. She acted surprised about the heat and gave us the only other room in the hotel because they were full. I waited in line for half an hour to get new keys, and when I got to the front desk a different clerk was now telling me my reservation had ended and there was no room for me. We spent another 10 minutes going around and around, while I tried to explain what had happened. This is when we were told that the heating is a problem they know about and can't fix (not the story we heard from the other clerk) but were assured that the new room would have heat. Nope, that was a lie as well. I could go on, but that's the gist. I'll never stay again.

If I could give 6 stars I would. I was in Regina on business and it happened to be my birthday as well. Not only did the hotel leave a Happy Birthday card signed by 20+ members of the staff, I was upgraded to the Royal Suite for the night. Wow wow wow. The most lavish room in the entire hotel close to 1500 sq ft of living space !! It was unbelievable. All of my stays in Regina are at HotelSask as they have never let me down. Kunal the GM personally contacted me to make sure everything was to my satisfaction. The front desk staff Gloria, Vishnudas and Marcia are first rate awesome people too!

it was good and comfortable,the is room is clean,i love the free breakfast as well

The hotel is an older building but staff were amazing. Location was good.

房間特別大，床也很大，一個人住很舒服，前台服務態度特別好，我們是半夜到的，前台小哥依然是微笑服務.

I stayed here for 3 weeks in June for work and was very impressed. Rooms are excellent, restaurant has good food and hours, and all the staff were very friendly and helpful. I had one issue arise during my stay, and the hotel staff were super quick to fix it. They truly care about their guests. I also really enjoyed all the funny and unique quotes on the key cards, do not disturb signs, etc.

This location was currently renovating their lobby during our stay but this wasn’t a surprise as it was advertised on their website. The staff was so friendly and the rooms were really clean. Rooms and hallways have been recently updated. Only downfall would be the parking. Spots are limited, tight and lot was on the darker side. As we did arrive later in the evening, staff did come out and help us find a spot. Would definitely stay here again.

Hot tub and pool area was way to packed . Hot tub was Luke warm . Pool area was pretty cold . Rooms were good , clean and beds were comfortable . Parking lot was overflowing. Breakfast was good with decent variety .