Hotel 4 bintang Rennes yang Popular

I expected so much more out of this big chain hospitality company. But, sadly, like many of these big companies, they try to cut as many corners as possible. Here are some pros and cons: Pros: The location is excellent. The hotel is sort of tucked away from the main street so it is very quiet. Also, it is not too far from public transit. Both bus and metro stops are very close and easily reachable by foot. The main lobby itself was relatively clean. Cons: The front desk staff was just okay - they were not rude by any means, but not overly friendly either. They were just...there. The only coffee they had in the room was horrible instant coffee. Then, they charge you 2.50 Euros for an espresso that uses a pod. I have stayed in many, many hotels in Europe (smaller boutique hotels with smaller budgets) that provided a machine with pods in my room. Those that have not provided a machine have never charged me for one espresso. I am sure had I made a habit of it, they would have charged. But seriously, 2.50 for one pod of espresso? Mercure can pony up. We are also convinced the cleaning staff did not properly clean our room. There was something on the ground that sat there for days in the bathroom. We saw it after the first day thinking it was strange it was still there. As a test, we left it there (it was a door sign) to see if it would ever be picked up, but it sat there for days. My BIGGEST issue with this hotel was the SMOKING AREA. They have tables and chairs right outside the front doors of the hotel where people can smoke. Every morning and evening their would be many people sitting out there puffing away. So, each time we would either leave the hotel in the morning and return in the evenings, we would have to walk through a cloud of smoke. The smoke would also enter the lobby and dining area where you could easily smell it. Nothing is more unappealing when you are trying to sit there, eat breakfast and you have to breathe in disgusting, foul cigarette smoke. Overall, I just expected more from a big company such as Mercure. Like I said earlier, I have stayed at smaller boutique hotels where they have smaller budgets. Despite this, they put a real emphasis on customer service and pay close attention to details.

Penginapan di Mercure Rennes Place Bretagne menempatkan anda di tengah-tengah Rennes, dalam lingkungan 5 minit berjalan kaki dari Halles Centrales dan Katedral Rennes. Hotel ini berada 0.8 km dari Le Liberte dan 1 km dari Place des Lices.Hotel bebas asap rokok ini menampilkan Pengajaran golf berhampiran.Gunakan perkhidmatan bilik (semasa waktu terhad) di hotel. Sarapan bufet disediakan pada setiap hari dari 6:30 hingga 10:00 dengan dikenakan bayaran.Kemudahan yang ditampilkan adalah termasuk daftar masuk ekspres, daftar keluar ekspres dan surat khabar percuma di lobi. Letak kenderaan sendiri (tertakluk pada bayaran) terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 48 bilik tamu yang menampilkan item bar mini percuma dan televisyen skrin rata. Akses Internet berwayar dan wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung, sedangkan kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.

I stayed here for 4 nights while here for work. I found the hotel to be quiet and comfortable with adequate air conditioning and good WiFi. Everything worked and was clean and maintained, although the rooms were clearly old and rather soulless. Breakfast was great in places (freshly squeezed orange juice, leaf tea!) and not so good in others (cooked breakfast was well below average), but if you are happy with continental style food then you will be happy. The staff I spoke to were all friendly and helpful too. Finally, the location is excellent, with so many places just a short walk away

L’emplacement est magnifique mais l’hôtel est presque laissé à l’abondance ! Le spa ne marche pas. L’odeur de la moquette dans les chambres. Une toute petite télé et voilà.

We chose this hotel as we were traveling through Brittany for 2 weeks by train. The hotel location is like a 5-8 minute walk from train station. Street easy to find hotel. The room we had was a decent size and we liked the large bathroom- large shower. The breakfast buffet had many choices. I feel it was the best during our visit through Brittany. There are 3 really good restaurants next door that we enjoyed during our 3 night stay. The old town is maybe about a 10 minute walk to the old town. Excellent housekeeping service every day! I realized I had left a vest at the hotel after we moved on to our next destination. I called the hotel and housekeeping had found it. I was lucky that at the end of our Brittany trip we were stopping at the Rennes train station again on our way to Paris and I was able to walk over and get my vest during the layover. The front desk staff had my vest all wrapped up and waiting for me. Great service all around. Thank you.

We stayed here as a last resort after several other Novotel disasters (3 chicken nuggets served as a ‘burger’; my wife and I receiving our meals 5 minutes apart and both stone cold; a maitre D that tried to open a bottle of champagne with a corkscrew etc,) This was our first visit to Rennes and our last try of this formerly trusted hotel brand. They were undergoing building work so the kitchen was a container in the car park, the menu was limited to burgers, saucisses and crepes served on plastic trays in paper containers. Strangely it worked, the staff were brilliant at making it feel that this was something special, the ambience was great (no tvs with football on) and we had a fab evening. The only drawback was the limited wine list with no AC Bordeaux available (how does Accor group run out of wine in France?). I really hope they don’t implement the new kitchen/dining room and stay with this formula that really works. Well done everyone.

We had brunch and our experience was not memorable at all. The service was extremely poor! 1/ we booked a week in advance requesting to sit by the window. When we arrived, we were shown to a table in the center of the room. I asked for the table requested as I could see that there were a few tables by the window unoccupied, but was told that it’s all full!!! I insisted and had to wait for them to come back with a negative reply. All this time while waiting, the people who arrived after us were shown to the tables by the window. So, not wanting to be petty, we accepted the table. 2/ the waiter explained to us that brunch is from 12 noon to 16:00. So you would assume that you could stay until then. At 13:30 we were told very rudely that we had to leave as there will be a second service. All this, without an apology, or an advance notice that we need to vacate the table! Very very unprofessional. 3/the plate of my niece was literally taken away under her nose, as she was finishing her dessert! We were so shocked that we didn’t even have time to make any comments! There are more but I wouldn’t bore you. Suffice to say we were not impressed at all by this restaurant. Food was so so. It wasn’t even on the rooftop. Anyway even if you still want to go, there is no need to ask to be seated by the windows as there is nothing to see. I am shocked that such a well know brand of hotel/restaurant is providing such awful service. I would not recommend this restaurant

Ma femme m'avait offert pour Noël un bon cadeau valable jusqu'au 30 juin pour un massage, 30 min de piscine privative et 30 min de sauna. J'ai appelé au mois de mars pour réserver pour un samedi matin. Un accueil téléphonique plus que désagréable. Il n'y avait soit disant qu'un seul samedi de disponible et il fallait se présenter à 9h. Un peu déconcerté par cet accueil, j'accepte. Mais en y réfléchissant je me dis que quand même un tel accueil n'est pas acceptable. Je rappelle donc 15 jours plus tard et prétends que ma femme a réservé ce créneau sans me consulter. Je demande donc s'il est possible de changer. Et la clairement j'entends souffler la personne au téléphone. La personne me demande ”pourquoi vous voulez changer la date?” Je deviens à mon tour très désagréable et la comme par hasard plusieurs créneaux sont finalement disponibles et même à 11h. Dommage qu'il faille se comporter ainsi pour avoir d'autres propositions. L'accueil est pour moi primordial, c'est la première impression. Et un accueil de ce type est inacceptable. Sinon les 2 masseuses étaient vraiment très gentilles. Après le soin j'ai relaye ma mauvaise expérience à une personne de l'accueil qui semblait peu surprise par ce que je lui racontais. Dans le commerce je suis navré mais les maîtres mots sont sourire et politesse. Pour ces raisons, je ne reviendrai jamais dans votre établissement.

We were on our way back from the Brittany coast and we stopped in Rennes for one night, staying at the Balthazar. Hotel was a bit tricky to drive to because of street closures and restrictions. Hotel staff were very welcoming and helpful. Because we were leaving very early in the morning, we couldn’t use the valet parking service but one of the bellmen accompanied and directed me to a nearby self-park garage. I considered this going above and beyond. We had lunch in the hotel restaurant and thought the food was quite good. The rooms and public spaces are very stylish and clean. Rooms were a little on the small side but well lit and furnished. The WC in our room was separated by several steps from the room with the sink and shower. A bit unusual but in no way a deal-breaker. We would have been happy to spend more time in Rennes at the Balthazar.

We’ve had a very pleasant accommodation in the hotel. The hotel is located 2 minutes walk from the railway station and 10 minutes by foot from the city center. Everything was really good - the room was colorful and clean, the bed was quite big (I may assume that width of the bed is 200 cm), the staff was so nice and helpful, and the breakfast was tasty and had a lot of options. Coffee is free of charge during the whole day as well as croissants. Definitely recommended to stay in Rennes.