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Lihat Ulasan Tetamu untuk Hotel di Reno

Grand Sierra Resort and Casino

Grand Sierra Resort and Casino

4.1/5116 Ulasan
I ordered food to be delivered to my room once. It was missing half of what was supposed to be there. It was also 35 minutes late from when they said it would be delivered. And it was cold. Another night I was waiting for the front desk to pick up the phone for 50 minutes. At 10pm. Another night the two front desk agents I talked to were very confused. The first one gave me wrong info, and the second one corrected what I was told, but then sent me away to come back later. I really like GSR, and I really enjoy the pool, the rooms are beautiful, the nonsmoking rooms are great, etc. But I do feel they could use a massive customer service training overhaul.
Silver Legacy Resort Casino

Silver Legacy Resort Casino

4.1/5114 Ulasan
I stayed at Silver Legacy for a night after skiing at Boreal Mountain at day time. I booked a deluxe twin room at 15th floor which was nice, with a good view of the mountains. Staff told me that premier rooms were located at higher floors. I thought a deluxe room was good enough and at a reasonable price. Hotel location is convenient with direct access to shopping mall and ******. I would stay there again next time.
Motel 6-Reno, NV - West

Motel 6-Reno, NV - West

2.7/54 Ulasan
I am retired resort hotelier with 40 years of experience. I observed Marcus in action he is a very motivated member of his team who leads by example it's not often you find these kind of people. Marcus will go far in the Hostpitalty arena it's just a matter of recognizing talent Congratulations
Staybridge Suites Reno

Staybridge Suites Reno

4.2/583 Ulasan
So first of all, I have been a platinum member for IHG® for over 10 years. This has got to be the most horrible experience I’ve ever had at any hotel. On August 12th, we booked two rooms at this hotel for a family trip with my parents and my family. We had a 6 AM flight to catch the next morning, however around 1230AM at night the fire alarm went off. We all exit the building which seem to be normal. The fire marshal stopped by and was there inspecting the building for about an additional one hour. The alarm was intermittently going on and off and it seemed that the fire marshal was having some problems turning it off. We were still outside the building for over an hour wondering what was going on and why we couldn’t go back in thinking there might have been a real incident of fire and they were inspecting the scene. Then all the sudden the fire marshal and his crew left as the fire alarm continued to go off. All the guest were stranded outside scratching their head wondering what was going on. Management left a note on the front desk stating that the manager was not available and that a fire alarm was malfunctioning and the tech was on his way. Around 2AM, Half the guest went back in holding their ears because the noise was over 100 dB loud. The other half were seemingly in their cars and they basically slept there all night. We went back into our rooms and had to cover the speaker inside of our hotel to muffle the sound. But the sound was still very loud and basically no one could get any sleep. Around 3:30 AM we couldn’t take it anymore and we packed our bags and left the hotel to head to a parking lot where we could rest before going to the airport. In a nutshell, we got zero sleep. The next day we called management asking if we can get a refund, they said to call back on Monday when there was “a manager“ available. I left numerous messages and they never called back. We never got a refund, we never heard from them. Essentially their fire alarm malfunctioned as it was still continuing to go off, guest were going back into the building to occupy their rooms, appallingly creating a more dangerous situation had there been a real fire. They made no effort to accommodate guests to place them into other IHG hotel tells nearby. This was an incident of a total collapse of management competence. This reminds me of torture methods where they force people to sit in environment that creates extreme mental anguish. If you are booking at this hotel, good luck.
Sonesta ES Suites Reno

Sonesta ES Suites Reno

3.7/5101 Ulasan
Very Nice Hotel
Homewood Suites by Hilton Reno

Homewood Suites by Hilton Reno

4.3/572 Ulasan
The place seems very unorganized. Tammy Adams is supposed to be the manager but we stayed 3 weeks and many things were not up to Hilton standards We had no phone , clock or desk lamp. I tried to call the front desk several times and let the phone ring at least 20 times each time and no one answered. I was a cancer patient and really was not well. I was taking meds every hour and a half day and night. Not having a clock was very difficult in the night. A friend sent flowers and she hadn’t heard from me so she actually called to find out that they had arrived so my husband went to get them. David, at the desk, said he’d come up to tell me but I he didn’t leave me sticky note on the door. If I had a phone , like at other hotels, I would have been left a message. We were told housekeeping would come on Thursday, then Friday then finally came on Saturday. I was really suffering and bed ridden. The housekeeper Allie was so accommodating and helpful. I want to compliment her. I asked about why she hadn’t come and she said she’d been assigned 413 not 415 those days. The next week no service until Monday of the following week then again on Wednesday. The day before we left. It seems like there is no house keeping supervisor. I do want to compliment Crystal who was serving breakfast and Wednesday evening social refreshments She is very friendly and helpful she makes sure the food is great. Home made cookies a favorite. Even though CRol Nicholson is the event manager, she is very friendly to the guests and staff. She helped us get our reservations straightened out because we had to stay the 2 weekends We could have been with out a room if Carol hadn’t fixed it. My husband had tried to arrange the reservations with Anita but not done right. A suggestion for the custodian. The lobby restroom floor was very wet after he mopped yes there was a cone saying wet floor but I suggest he be given a dry mop to use after using the wet one. A disabled lady had to use it and had to grab the sink. It’s not hard to dry the floor!!! I’m disappointed that the quality of this Hilton has dropped so much. We’ve been going there over 5 years because of my health problems.

Frequently Asked Questions

  • Apakah hotel dengan Pengambilan dari hotel yang popular di Reno?

    Sama ada anda membuat perjalanan ke Reno atas tujuan perniagaan atau pelancongan, Aiden by Best Western @ South Reno , Circus Circus Reno Hotel Casino at The Row dan Atlantis Casino Resort Spa merupakan semua hotel pilihan.

  • Berapakan kadar purata untuk hotel dengan Pengambilan dari hotel di Reno?

    Bagi hotel dengan Pengambilan dari hotel di Reno, harga purata pada hari bekerja ialah RM 883, dan harga purata pada hujung minggu (Jumaat–Sabtu) ialah RM 1,210.

  • Hotel manakah dengan Pengambilan dari hotel di Reno yang membenarkan haiwan kesayangan dibawa？

    Reno - Livestock NV membenarkan haiwan kesayangan dibawa. Bawa haiwan kesayangan anda menginap bersama!

  • Apakah promosi yang tersedia untuk hotel dengan Pengambilan dari hotel di Reno?

    Trip.com menyediakan pelbagai promosi dan diskaun untuk pengguna sepanjang tahun. Anda boleh semak halaman promosi untuk melihat promosi yang tersedia pada Trip.com.

Maklumat Perjalanan Setempat

Bilangan Hotel35
Bilangan Ulasan3,022
Harga TertinggiRM 3,826
Harga TerendahRM 184
Harga Purata (Hari Bekerja)RM 883
Harga Purata (Hujung Minggu)RM 1,210