Hotel berhampiran Link Piazzo Dog Park, Reno

We stayed here two nights while attending a friend's funeral in California about an hour away. This hotel is clean and comfortable. And staff were nice enough to give us a room on the side of the hotel away from the freeway. And in all the hurrying to leave on the day we checked out, we left a very important item in our room, and didn't realize we'd left it until we were about 2 hours out. Thus began the adventure of getting back our personal property. Staff were wonderful! They took the needed information for sending it to me, and I had it in my possession in less than a week. I especially am grateful to Larry, who worked so hard to mail my package. He even had to make two trips to UPS to get it sent. Larry deserves Employee of the Month in my estimation! I am so grateful for the caring staff!

The facility was absolutely marvelous. The service, food, and location were great. We will certainly make it a point to stay at this hotel on our next visit to Sparks.

We had a good stay there. Breakfast is simple and nice with lots of snacks and drinks. Quiet place and room was clean

I hate to be so harsh but this hotel has the worst customer service of ANY Marriott property I have ever stayed at. I stay more than 120 nights a year in Marriott hotels and have never encounter an unfriendlier staff. It started at check in. I checked in on the app and received a mobile key. When I arrived, I had to run inside and grab a parking pass. When I approached the lady at the counter I was met with silence and a look like I was annoying her. No, “hello” or “welcome”….nothing! Me…”Hi, I checked in on the app and received a mobile key, do I need a parking pass? Clerk…”room number? I gave her the number and she handed me the pass. That was it! I went and parked and walked back into the hotel. You literally have to walk RIGHT in front of the desk and she completely ignored me. I must have walked by the front desk a dozen times over three days and NEVER did anyone ever say anything. My coworker and I were joking about it every time we walked by. No, “Welcome Back,” “Hello”, or “Have a nice day!” NOTHING. When there were two clerks at the desk they would be deep in their conversation and keep talking and ignore you. You are in the HOSPITALITY business! Make your guests feel welcome! When someone travels a lot it’s nice to come back to a hotel with a pleasant and friendly staff. I’ve stayed at many hotels that were older and more dated than this property, but the staff would make the stay exceptional. Not here! As far as the hotel room itself, I had no complaints. It’s clean and quiet but I’ve never left a hotel and felt so unwelcome. Please get your act together and provide some customer service.

Mereka di mana baik dan ramah bilik di mana membersihkan orang penyelenggaraan Jeff sangat membantu. Biliknya tenang dan bersih. Saya akan tinggal di sana lagi.

The Row is the best place to overnight in Reno. Three resorts in one! The El Speedo has the microbrewery.

We drive from the Death Valley national park for nearly six hours to this hotel in Reno. The room is clean and comfortable with free parking.

Don't like not able to talk to person just a machine.Don't like checking in on a machine and checking out still not see anyone just leave the key in the room. Not paperwork to show our deposit is taken off the card. We will not be back. Our feeling it's taking job away from people. And not a very good feeling not knowing if you are in good standards with your card.

Perkakasan hotel ini sangat baik, dan lokasinya juga sangat baik. Berhadapan dengan pintu pagar adalah restoran Cina di Taiwan 101. Kepala singa di dalam sangat baik. Masakan lain terlalu masin, tetapi tidak mengapa! Kasino di tingkat satu hotel OK, orang tidak ramai, hotel ini berbaloi untuk tinggal lagi, jadi saya tinggal di sini selama dua hari