Hotel Hyatt Regency di Renton

Hotel location is very good, 10 minutes from the airport. Old hotel, carpets needs upgrade. Bed and pillows are comfortable, spacious kitchen and living room. Quiet. We enjoyed our stay. Would be happy to return.

This place is just fine…I was initially weary after reading the TripAdvisor reviews. However, this was where United sent me when they delayed my flight and put me up for the night. This hotel isn’t the Ritz, nor is it trying to be. However, the rooms were clean and perfectly functional for a night or two. The lady at check in was polite and efficient and got us settled in even though it was almost midnight when we got there. It’s about 15 minutes away from the airport so factor that into your equation. Other than that, the property is starting to show its age but again they’ve done a good enough job of maintenance. It is a Sonesta brand hotel so adjust expectations (typically a notch or two lower than Marriott/Hilton/Hyatt but comparable to a midrange/nicer Choice Hotel).

Pros- hotel linens were clean, overall it was quiet, and rates were reasonable. Vanessa the manager we dealt with was very kind. Cons- smells like smoke in halls & rooms have a definite “old” smell no doubt from the ancient carpet. Carpet is dated & needs to be replaced. Needs a facelift overall. For the price if you can deal with the issues- & don’t plan on spending a lot of time in the room, it’s okay for a couple of nights. Staff is nice. Bagged breakfast only- never saw it though. Also- didn’t get the feeling that there were actually “Covid” cleaning measures in place as I’ve seen at other hotels. Again- Vanessa was super accommodating.

Quiet location. Carpet is old. Plenty of parking but still charge $7.00 outdoor lot parking. Only one receptionist, l waited 30 minutes just to check in. Small gym. No swimming pool. Price doesn’t include breakfast.

The room I was given was fine, but on one side the neighbors were having a fight and on the other side the people had turned up the TV so their friends in Portland could hear it. I went to the front desk and asked for a different room. The woman at the desk apologized (even though the problem wasn't the hotel's fault) and immediately gave me a new room that had a better quality neighbors. That was good. The room wasn't exactly a suite, but more suite-lite. There was a section with a bed and bathroom and another section with a sofa (bed), TV, and a basic kitchen, The room was large and quiet. The air conditioning was noisy, but worked. The breakfast was OK, but pretty basic. There were two waffle-making machines, which was nice. I have two gripes though. First, there is a mandatory $17.99 fee for breakfast and parking. If a fee is mandatory, it should be included in the room price. This is simply deceptive advertising. What's next? A room price of $50 and a mandatory ”bed fee” of $150 for using the bed? This kind of stuff should be illegal. They can charge whatever they want, but if it is mandatory, it should be in the price. If they want to offer optional extras, like use of the pool, that's fine, but trick pricing to fool people into thinking it is cheaper than it really is, is simply deceptive advertising and shouldn't be allowed. The second gripe is that I connected my laptop computer to the room TV using HDMI port 1 to watch a movie from the laptop on their screen. I had my own HDMI cable, which I had used at another hotel the day before. The cable is fine. I selected as input source ”HDMI 1” It didn't work. I understand electronics and computers very well and nothing worked, not even rebooting both the laptop and the TV (i.e., by unplugging the modem). I called the front desk to ask how to make the HDMI work. The woman said: ”What's HDMI?” Clearly that was getting me nowhere. If there is some special magic needed to make HDMI work (like hopping up and down on your left leg three times while reciting some incantation), they should have an information sheet explaining it, Otherwise, the hotel was OK.

The location of this hotel was great, the rooms were very nice, breakfast was good, but when you have paper thin construction and the room above you starts their kids running, jumping and playing with balls in their room at 5am every morning! The hotel would not move us because they were short staffed on their cleaning people.

Stayed there from July 3-5 2023. For starters the hotel did not even have a name board in front of it to help us find it. The room was a major disappointment in being first very poorly lit. The bathroom tub had cracks and damages in a few places and the shower barely had any pressure. In the morning the water was too cold and we had to go shower in a different room. Insufficient toilet paper rolls and towel were major surprises. Room service was not automatic the following morning and we were told we had to ask for it. Most fast food joints nearby were closed in the evening which made it very hard to get food. The juice machines in the breakfast room were out of order. Customer service and courtesy was at best average. Contrary to the nice advertised photo, the pool seemed to have not been working for quite some time. One of our neighbour guests told me her car had broken into the previous night. Even the link in the survey email they sent us after we checked out did not support HTTP. It seems they did not want us to send them our feed back. I managed to do it on my iphone. They are probably going out of of business soon. Overall a complete waste of our time and money,

everything's g3 breakfast is really, really good. the biscuits and gravy is best. the cereal is very fresh and there are 4 options for the juice bar including P.O.G.

As a Marriott Bonvoy Member I have stayed at many properites so to say that this one is my favorite is quite the statement. Full kitchen, plush living area, well appointed bathrooms with quality amenities, and good lighting. The only thing I wish it would have had was the ability to stream to the TV (Chromecast) from my phone. Can not wait to return :)