Hotel berhampiran MBA Seattle Auction House LLC, Renton

This place is just fine…I was initially weary after reading the TripAdvisor reviews. However, this was where United sent me when they delayed my flight and put me up for the night. This hotel isn’t the Ritz, nor is it trying to be. However, the rooms were clean and perfectly functional for a night or two. The lady at check in was polite and efficient and got us settled in even though it was almost midnight when we got there. It’s about 15 minutes away from the airport so factor that into your equation. Other than that, the property is starting to show its age but again they’ve done a good enough job of maintenance. It is a Sonesta brand hotel so adjust expectations (typically a notch or two lower than Marriott/Hilton/Hyatt but comparable to a midrange/nicer Choice Hotel).

The room I was given was fine, but on one side the neighbors were having a fight and on the other side the people had turned up the TV so their friends in Portland could hear it. I went to the front desk and asked for a different room. The woman at the desk apologized (even though the problem wasn't the hotel's fault) and immediately gave me a new room that had a better quality neighbors. That was good. The room wasn't exactly a suite, but more suite-lite. There was a section with a bed and bathroom and another section with a sofa (bed), TV, and a basic kitchen, The room was large and quiet. The air conditioning was noisy, but worked. The breakfast was OK, but pretty basic. There were two waffle-making machines, which was nice. I have two gripes though. First, there is a mandatory $17.99 fee for breakfast and parking. If a fee is mandatory, it should be included in the room price. This is simply deceptive advertising. What's next? A room price of $50 and a mandatory ”bed fee” of $150 for using the bed? This kind of stuff should be illegal. They can charge whatever they want, but if it is mandatory, it should be in the price. If they want to offer optional extras, like use of the pool, that's fine, but trick pricing to fool people into thinking it is cheaper than it really is, is simply deceptive advertising and shouldn't be allowed. The second gripe is that I connected my laptop computer to the room TV using HDMI port 1 to watch a movie from the laptop on their screen. I had my own HDMI cable, which I had used at another hotel the day before. The cable is fine. I selected as input source ”HDMI 1” It didn't work. I understand electronics and computers very well and nothing worked, not even rebooting both the laptop and the TV (i.e., by unplugging the modem). I called the front desk to ask how to make the HDMI work. The woman said: ”What's HDMI?” Clearly that was getting me nowhere. If there is some special magic needed to make HDMI work (like hopping up and down on your left leg three times while reciting some incantation), they should have an information sheet explaining it, Otherwise, the hotel was OK.

Positives - room was very spacious and the property was located close to shopping and dining as well as the airport. Nice pool area and outside seating area near grill. Laundry facility had four washers and dryers that accepted credit cards as payment. Super helpful! Negatives - Our room was right next to railroad tracks that had freight trains passing at all hours. It definitely interrupted our sleep. We found spiders and crickets in one of the bathrooms. The shower stall was a really stupid design. The shower head pointed at the door so you had to move it off to the side until the water came to temperature and you could get in. You couldn't move it back once you were in because the shower door didn't stay closed. Worst/cheapest design I have ever seen! Didn't care for the complimentary breakfast. Hot foods (eggs, potatoes, sausage) were prepared with a southwest flair so too spicy for us. Why not serve plain and have hot sauces available to add for those that wish to use it? Not much of a selection of other items to choose from either.

I would give 10 stars if I could! I have never been treated so well at a hotel! The consideration and care of the staff for us was way beyond any expectations. We were traveling with my 96 yo father and we requested, on the way to the hotel, about 9:10 am and via online chat, an early check-in. We were in a room by 10:30! Prior to access to the room, they provided a location to store all our luggage. We had a lot of luggage as we were two families traveling together. Shuttles rides are available all day, as long as you are going within 5 miles of the hotel. We were able to go to lunch, go pick up pizza, and get a ride to the airport without stress or waiting. We were late getting to breakfast and the staff provided muffins and fruit so we didn't leave hungry. All this, and the bed was comfortable, too! This is a definite yes location if you are looking for a comfortable and caring place to stay!

Maybe one of the hotels that offer room services during your stay - so many just don’t do it anymore even though we are paying so much more - plus breakfast is awsome with good quality of food - except for frozen strawberries and pineapple - why? Make no sense - but overall berry satisfy with their services

Clean and comfortable hotel. Room was spacious. Conveniently located close to the Westfield Southcenter Mall and few other shops and food venues. A complimentary airport shuttle is available from 4am until midnight. Upon checking in, I was told that my payment wasn’t completed, while this was done and confirmed few weeks before arrival already. Even though I showed my confirmation in the Trip.com app, they couldn’t accommodate me straight away. Luckily Trip.com has a 24/7 help centre and they were able to help me sort out the situation immediately and accordingly. For this, I thank Trip.com and their representatives. The lady at the desk told me she gave me a nice room, because of the inconvenience. I never asked for this, but it also turned out the room was nothing else than what I had already booked. The fitness is small, but has quiet the necessary equipment for a good workout. Very pricey for what you get, but since all accommodations are like this nowadays, I did not count this in my review. I would stay again, but only after confirming my booking.

I recently stayed at this hotel for two nights and had a great experience. The room was clean and well-maintained, and the staff were incredibly friendly and helpful. The location is convenient, with plenty of attractions nearby. Breakfast was a highlight, especially with the pancake maker that my kids loved. They also enjoyed the pool table in the common area. Overall, it was a fantastic stay, and I would definitely recommend this hotel!

Nice and comfortable airport hotel. Location is tremendous, as it’s near to SEA airport, with lots of food venues around. A complimentary airport shuttle is available. The shuttle departs every thirty minutes to the airport, at :00 and :30. Exceptionally kind and helpful staff at the hotel, however, one specific shuttle driver was extremely rude and unbothered. I did not catch his name. Didn’t bother helping me with my suitcases and at the airport didn’t bother taking out my suitcases either. Also the shuttle departed full, so some passengers had to stand. Rooms were very clean, but a bit outdated. Since the hotel is big, there are two fitness facilities available, very convenient. I had a 1 bed queen room with a balcony, which is a nice touch. I would stay again, if staying near SEA airport.

We stayed at the hotel two times in April and May. Consistency is the best measurements of quality and good service. This hotel has offered consistency in both service and stay. Positive(s): Friendly front desk staff, nice pantry with extras for stay, excellent restaurant with very friendly staff, restful rooms and comfortable beds, coffee and refrigerator in room is convenient. Ample parking. Very clean hotel! Helpful Tip: The restaurant is worth the effort. The chicken ceasar salad is great. The chef marinades the chicken and is tasty! The gumbo is very tasty also with a large portion that can be shared. Negative(s): Limited restaurants within walking distance, but nice restaurants within close distance. We will definitely stay again!

Very good customer service in spite what's going on around the world. I will be back the lady that checked us in was making sure we were taking care of not just us but every customer she came in contact with she was awesome!!!