Hotel berhampiran Speedway Express, Renton

This place is just fine…I was initially weary after reading the TripAdvisor reviews. However, this was where United sent me when they delayed my flight and put me up for the night. This hotel isn’t the Ritz, nor is it trying to be. However, the rooms were clean and perfectly functional for a night or two. The lady at check in was polite and efficient and got us settled in even though it was almost midnight when we got there. It’s about 15 minutes away from the airport so factor that into your equation. Other than that, the property is starting to show its age but again they’ve done a good enough job of maintenance. It is a Sonesta brand hotel so adjust expectations (typically a notch or two lower than Marriott/Hilton/Hyatt but comparable to a midrange/nicer Choice Hotel).

The room I was given was fine, but on one side the neighbors were having a fight and on the other side the people had turned up the TV so their friends in Portland could hear it. I went to the front desk and asked for a different room. The woman at the desk apologized (even though the problem wasn't the hotel's fault) and immediately gave me a new room that had a better quality neighbors. That was good. The room wasn't exactly a suite, but more suite-lite. There was a section with a bed and bathroom and another section with a sofa (bed), TV, and a basic kitchen, The room was large and quiet. The air conditioning was noisy, but worked. The breakfast was OK, but pretty basic. There were two waffle-making machines, which was nice. I have two gripes though. First, there is a mandatory $17.99 fee for breakfast and parking. If a fee is mandatory, it should be included in the room price. This is simply deceptive advertising. What's next? A room price of $50 and a mandatory ”bed fee” of $150 for using the bed? This kind of stuff should be illegal. They can charge whatever they want, but if it is mandatory, it should be in the price. If they want to offer optional extras, like use of the pool, that's fine, but trick pricing to fool people into thinking it is cheaper than it really is, is simply deceptive advertising and shouldn't be allowed. The second gripe is that I connected my laptop computer to the room TV using HDMI port 1 to watch a movie from the laptop on their screen. I had my own HDMI cable, which I had used at another hotel the day before. The cable is fine. I selected as input source ”HDMI 1” It didn't work. I understand electronics and computers very well and nothing worked, not even rebooting both the laptop and the TV (i.e., by unplugging the modem). I called the front desk to ask how to make the HDMI work. The woman said: ”What's HDMI?” Clearly that was getting me nowhere. If there is some special magic needed to make HDMI work (like hopping up and down on your left leg three times while reciting some incantation), they should have an information sheet explaining it, Otherwise, the hotel was OK.

Positives - room was very spacious and the property was located close to shopping and dining as well as the airport. Nice pool area and outside seating area near grill. Laundry facility had four washers and dryers that accepted credit cards as payment. Super helpful! Negatives - Our room was right next to railroad tracks that had freight trains passing at all hours. It definitely interrupted our sleep. We found spiders and crickets in one of the bathrooms. The shower stall was a really stupid design. The shower head pointed at the door so you had to move it off to the side until the water came to temperature and you could get in. You couldn't move it back once you were in because the shower door didn't stay closed. Worst/cheapest design I have ever seen! Didn't care for the complimentary breakfast. Hot foods (eggs, potatoes, sausage) were prepared with a southwest flair so too spicy for us. Why not serve plain and have hot sauces available to add for those that wish to use it? Not much of a selection of other items to choose from either.

Maybe one of the hotels that offer room services during your stay - so many just don’t do it anymore even though we are paying so much more - plus breakfast is awsome with good quality of food - except for frozen strawberries and pineapple - why? Make no sense - but overall berry satisfy with their services

I recently stayed at this hotel for two nights and had a great experience. The room was clean and well-maintained, and the staff were incredibly friendly and helpful. The location is convenient, with plenty of attractions nearby. Breakfast was a highlight, especially with the pancake maker that my kids loved. They also enjoyed the pool table in the common area. Overall, it was a fantastic stay, and I would definitely recommend this hotel!

The original room given to us was 1st floor next to gym n pool, hence we requested a change. The counter staff Bryan was neither helpful nor polite, fortunately the manager Nicole help us to get a higher floor though it’s smaller in size. However, the room had things left over from the previous guest. We reported a few times, only the next day evening time then the things were cleared. The shuttle service guy was very polite n helpful.

Checked in on 22 Feb 8pm, the black lady on the front desk was telling her colleague who served us that my booking name is not the same as my ID and if she is willing to accept that is her risk.. I found that her comment should not make in front of us as we are ultimately the customer who pay for her job.. She should not be in this job if she continue to has this kind of attitude in this industry. However the other lady (I forgot the name tho) understood that I am using my credit card name to make the booking as my CC name is different from my ID and she helped to call the manager to clarify the matter , we would like to specially thank her for the patient and effect to help resolve customer issues

Quick to book, at a good price. Facilities and room are pleasent with good beds, and friendly staff. Breakfast offered at an onsite restaurant Be aware it's a standard, quick food preparation banquet style. Bedrooms are large and the hotel is clean, but dated. We stayed in the hotel when it was a Silver Cloud. Worth staying at again for business or pleasure. Good access to all highways and Bellvue propper.

We stayed at the hotel two times in April and May. Consistency is the best measurements of quality and good service. This hotel has offered consistency in both service and stay. Positive(s): Friendly front desk staff, nice pantry with extras for stay, excellent restaurant with very friendly staff, restful rooms and comfortable beds, coffee and refrigerator in room is convenient. Ample parking. Very clean hotel! Helpful Tip: The restaurant is worth the effort. The chicken ceasar salad is great. The chef marinades the chicken and is tasty! The gumbo is very tasty also with a large portion that can be shared. Negative(s): Limited restaurants within walking distance, but nice restaurants within close distance. We will definitely stay again!

It was an easy check in/out. The room were clean! Friendly staff, food were so good and near the snowflake lane.