Hotel berhampiran Terramar Retail Center LLC, Renton

Nice hotels

This place is just fine…I was initially weary after reading the TripAdvisor reviews. However, this was where United sent me when they delayed my flight and put me up for the night. This hotel isn’t the Ritz, nor is it trying to be. However, the rooms were clean and perfectly functional for a night or two. The lady at check in was polite and efficient and got us settled in even though it was almost midnight when we got there. It’s about 15 minutes away from the airport so factor that into your equation. Other than that, the property is starting to show its age but again they’ve done a good enough job of maintenance. It is a Sonesta brand hotel so adjust expectations (typically a notch or two lower than Marriott/Hilton/Hyatt but comparable to a midrange/nicer Choice Hotel).

This place is really convenient, close to the mall and airport. We also love the big room. Booked for 6 people and still got spaces. Will definitely recommend to my friends.

🔔Perkhidmatan: Perkhidmatan yang baik dan kemudahan bilik yang lengkap.

Maybe one of the hotels that offer room services during your stay - so many just don’t do it anymore even though we are paying so much more - plus breakfast is awsome with good quality of food - except for frozen strawberries and pineapple - why? Make no sense - but overall berry satisfy with their services

Prefect location, easy to fine. Staff was nice and courteous. Room was clean and well taken care of. Also comes with free breakfast, which is a plus! Definitely will stay here again.

The room is clean and the service is good, however, they are still hiding behind the ”we cant service your room because of Covid” excuse. Which is now an old record especially as many hotels have got back to full service. The thing which really lit me up was after a 4 day stay for $570, ”It is against company policy to call a taxi for the airport” however they will give you a number, which my UK cell was having problems to connect with. I asked if I could use the desk phone and make the call myself, ”no we cant do that either”. I had to call a colleague who I knew had a US cell as well at UK to call me a taxi. VERY DISAPPOINTING END TO THE TRIP.

We stayed at the hotel two times in April and May. Consistency is the best measurements of quality and good service. This hotel has offered consistency in both service and stay. Positive(s): Friendly front desk staff, nice pantry with extras for stay, excellent restaurant with very friendly staff, restful rooms and comfortable beds, coffee and refrigerator in room is convenient. Ample parking. Very clean hotel! Helpful Tip: The restaurant is worth the effort. The chicken ceasar salad is great. The chef marinades the chicken and is tasty! The gumbo is very tasty also with a large portion that can be shared. Negative(s): Limited restaurants within walking distance, but nice restaurants within close distance. We will definitely stay again!

I have to note that I have stayed in so many hotels relocating from the East Coast to the West Coast, and I’ve been very surprised at certain hotel chains. This hotel was a delight!! I’ve worked in customer service for years, and I was always told that you be able to know who the manager is just by their leadership skills; I knew immediately that Raj was the General Manager. His professionalism, accuracy, and customer service skills were impeccable; by far the best I’ve seen and I’ve stayed at 25 different hotels during this journey. The hotel itself is also wonderful, which reflects on management also. Every front desk employee was excellent, and I appreciate some humor, and got some from a young lady. The rooms are immaculate, and very spacious; there are a lot of places to meet all your needs in terms of toiletries, wine, and many other things. You can ask the front desk so many questions and not only will they give you the answers, but they will make sure you understand where you are going. The entire team was dressed perfectly, something I’ve noticed has been lacking in other hotels. I think it’s also in the perfect location, because your right outside of Seattle, but not in the middle of all the chaos so you have a great deal peace, but can get to the city in 15 minutes approximately, This has been my favorite hotel that we have stayed at since bouncing around the Seattle area. I applaud Raj, and all management as well as the front desk agents, you truly are all wonderful, and I felt at home but better bc the hotel is just wonderful in all respects. Thank you North Gate for restoring my faith in hotels again.

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