Hotel Hilda

My trip to Iceland was cancelled in 2020 because American Airlines cancelled our flight (pandemic) I had Prepaid my hotels there, but was offered a voucher to use those reservations at a later date by two prominent hotels. Those reservations have now been reinstated but Hoteel Hilda has taken my $175 us and refuses to respond to any attempts to ask for a refund or a new date. I believe they are a poor representative of the hospitality industry in Iceland. Your country lives and dies by tourism and I think are despicable