Hotel di Reykjavik

We were initially allocated 331 which was in another block and had twin beds, so we swapped to room 301 which was double and we weren't disappointed. It was a clean and spacious, comfy bed .Great to have a ettle, fridge and coffee machine :-) Large walk in shower with constant hot water. Large wardrobe, plenty of storage. We had a 2nd door onto a corridor to other rooms, there was windows in this wall but by opening curtains people on corridor could look in. Only downside no natural light. Relatives across corridor in room 305 had full wall of windows for day light. Breakfast was good choice and plentiful. Reception staff friendly and helpful. Located with walking access to everything. Would stay here again and recommend

Upgraded to ocean view, all basic hotel amenities provided, nearby Reykjavik city center, 30 minute walking to BSI terminal with snowy road.

Hotel en pleno centro de Reikiavik muy bien comunicado y con acceso directo. El personal muy amable y desayuno bastante completo. Repetiría

I’m trying to write a balanced review … so here goes … Benefits: Location Clean rooms L’OR coffee machine … but there is a but later on …. Nice chocolate offered on check in but just slapped into my hand! 2 x bottles of water offered again just dumped into my hand no here we are complementary snacks and water on behalf of Canopy Hilton … I found this level of service not good. Set backs: Diamond member - remember a serious amount of money spent at Hilton brand hotels and extreme loyalty to the Hilton brand - No upgrade offered, but suites still Showing on Hilton app for entire stay and on booking.com Canopy Hilton might have shown the same commitment back to top tier members loyalty and in-fact a poor attitude and extremely lacking in customer service on front desk I would say 8/10 times during stay. No milk for L’OR coffee machine only creamer!! No milk for tea in room Poor bathroom amenities no shower cap, no toothbrushes, no razors etc had to ask not great! Housekeeping said they had none … asked at front desk and the Hilton colleague opened a draw full of amenities!!! Making guests go down to reception to beg instead of just providing in room!!! Demonstrates Poor customer service. Then to be told we may not have orange socks or shower caps we may have run out … surely at a top rated brand hotel there is stock take and orders are placed in a timely fashion! Not impressive from Canopy Hilton at all. No orange socks in room, but left bathrobes again poor customer service. No welcome to Canopy Hilton thank you for being a diamond member …. Again poor customer service not recognizing loyalty. No executive lounge - no drinks vouchers given to diamond members as in other Hiltons - seems mean and lacking in customer service. All in all as a diamond member felt a little let down after really looking forward to my trip especially at this brand of Hilton in a great location. Feels run by people who either haven’t been trained adequately, they have no commitment to the Hilton brand or simply just have no idea about hospitality.

Absolutely wonderful stay. Rooms were clean, warm and tastefully decorated, with coffee making facilities and a fridge. Bathroom was clean and water was always hot, great after a long day out. All staff were wonderful. Super friendly and helpful. Breakfast was plentiful. Location excellent. Cannot fault this place at all.

Hotel in a great location in the center of Reykjavik. Very kind and professional staff. Hotel is essential and clean. Good quality bed linen and towels. Good breakfast with cold and hot drink, fruit, etc.

北歐風格的酒店，超級安全 進房間樓層和電梯要刷兩次房卡。早上7-10點是早餐時間（included）酒店有住客免費桑拿 在天寒地凍的冰島來一次桑拿出出寒氣不要太舒服 酒店門口就是一家日式拉麪 沒記錯的話叫做Ramen momo，旁邊就是大名鼎鼎的丁丁博物館 雷市很小 去哪裡都很方便 附近的巴士站是bus stop 4。

We visited friends in Iceland and spent 2 nights at the Holt Hotel at the start of our visit. Staff was fantastic,warm and friendly. Hotel is on the older side, but location is fantastic and it’s been well maintained. We enjoyed the unique art and older feel, but if you want sleek and modern this is not your place. The room was small compared to America, but completely functionable. Traditional breakfast especially the pastries were amazing. We have no complaints and thought we got a great deal.

Great help for the bookings of the stay and the tours. And the place is just in a stunning location. Ask for the rooms with the church view. Many shops and restaurants near by, be sure to book tables early. Specially the Front desk ladies ( like Morito) were very friendly, helpful and perfect to assure a great stay.

This one is somewhat tough to review. Service was 1-star. We received no instructions to enter and had to spend a fair amount of time on the phone (at costly international rates) to receive instructions. The instructions we received were not detailed enough. They did not mention entering through the restaurant to get to the first-floor rooms. Rooms on the second floor do not have to do this. The room itself was okay to decent. The kitchenette was nice, but the dishes were in the dishwasher when we arrived. The room lacked commonplace security features like an interior deadbolt, security chain, or a peephole. Combined with the strange way to enter the ”hotel” this made us feel uneasy. The fact that this hotel is not staffed and entry is through code would have been fine if detailed instructions were provided. Plenty of AirBnBs do this well. For the price, this would be much better value if they had better customer service and detailed instructions along with some additional security features. As it is I wouldn't recommend.