Hotel berhampiran Parcours Ninja, Rhone-Alpes

On arrival at Base Camp Lodge we were checked in by David who was very welcoming. We asked about the best way to return to Geneva airport the next day and he went out of his way to research the journey on our behalf looking at several options and reporting his findings to us while we had a drink at the bar. I just wanted to document that he went above and beyond for us and how much we appreciated his help. Thank you David.

We have recently visited the BB hotel and to summarise, were a little disappointed with our stay. Upon check-in, we were greeted by a queue of 6 people ahead of us with only one member of staff taking care of customers, not an ideal start to the five star experience. Once we checked into our room, the room itself was very new and stylish, clean and tidy with amazing views of the lake, the bed and bathrooms are also brilliant. The pool has an exquisite lakeside location. Sadly from here, we were a little frustrated with the running of the hotel. Small things like bike hire being €60 per person per day… this is a 5* hotel.. this didn’t sit well with us, we spent over €300 on bike hire in the duration of our stay…. Couldn’t some bikes be included? Future guests should note that there aren’t any taxis or Ubers here, it’s also way too far to walk into Annecy. If you don’t bring your own, or hire a bike, I’m afraid you are stranded at this hotel unless you drive. Two paddleboards are available for hire, but again, for €20 per hour when they can be rented for half the price down the lane by the lake side. Embarrassing, profiteering from your paying guests! Could free use of these board be a perk of staying at this hotel?! Security and access was also a little worrying, although Annecy is a lovely place, most nights we walked from the lake path right to our hotel room door without actually seeing a single other person or member of staff. There seems to be a security gate however, during our 4 night stay we didn’t see it closed once. Lake access can also be challenging - a private pontoon is advertised however this was commonly occupied by young locals surrounded by bottles of wine. Again, not really the 5 star experience we’d hoped for conveyed by images on the website. Instead, we were lay on grass by a busy cycle path with locals and other holiday makers from surrounding areas. Overall, the location was great and we will visit annecy again, sadly, not the Black Bass Hotel.

The hotel is very clean and with good maintenance, there is a small kitchen inside the room, it is close to downtown, there is a bus going every 15 minutes and takes like 10 min to get to downtown. In summer it gets hot and there is no AC but you can ask for a small fan in the reception, they offer buffet breakfast for 11 euros but i didn't take it. The only thing to improve is that the ladies in the reception don't know that much about what to visit in annecy and how to move in the town, i think they should be able to inform better the visitors.

Le personnel est très accueillant et à l'écoute de toutes mes demandes, fais en sorte que je sois satisfait. Parking privé et sécurisé excellent moment excellent séjour. Je reviendrai très rapidement et je conseille quiconque de s'arrêter à cet hôtel. Merci à toute l'équipe à très bientôt PGI.

Loved our stay at Le Grand Hotel! The front desk was so welcoming and we loved our room (which had just been renovated). The room was not large but very standard size for France. The bathroom was bright and clean. The air conditioning worked very well which we were grateful for since it was quite warm during our visit. The hotel is in the city center and a quick 1 block walk to a tram station where you can go just about anywhere in the city (or beyond via the train station). There are also so many restaurants, retail shops, cafes, pharmacy and a grocery all nearby. It is a very short walk to the cable cars which take you up to Fort de la Bastille with sweeping views and a cool museum. If we ever venture back to Grenoble we will definitely return to Le Grand!

I don’t normally write reviews but I am very grateful to the staff (owners?) Of this hotel as I arrived in quite a stressful state (a long story to do with the Tour de France in a broken down van). They made me feel most welcome and did everything they could to put me at ease. I stayed one day and was a stress monkey throughout which must’ve been quite annoying to them but they went out of their way to help me (they let me stay and sort out my plans even though the hotel was closing for that weekend) and were genuinely sympathetic to my plight. They are warm and genuinely nice people. I hope to stay when I can relax and enjoy it because it’s a lovely hotel.

Amazing Hostel/Hotel. The room was super spacious for a private twin bedroom, huge bathroom and super tidy and clean. Staff were inviting and informative. Kitchen facilities were great, however no oven. A few more utensils would have been great. Met some amazing travellers in common area. Didn't check out bar or restaurant as I was out most of the day/evening. Only negative was the hill to walk up from the city centre. But that is only a Minor negative