Hotel berhampiran Carytown Exchange, Richmond

We stayed for one night but could have stayed longer. We knew it was going to be a great stay when we were greeted by James G who made us feel welcome as he told us about the area and some great restaurants. Kimberly made our room absolutely spotless. How they get that chrome to shine is a mystery to me. The room was huge, updated and impressively clean. The robes were also a welcome touch. We’d stay here again!

酒店位置較好

I cannot express how friendly and supportive the staff was and how helpful they were in making our experience wonderful! Bravo Zulu to the entire team. Loved our experience! We will come back soon! Would recommend to anyone.

Hotel ini tidak menawarkan sarapan pagi dan tidak ada microwave dan bilik. Semua orang berkongsi 1 gelombang mikro yang terletak di lobi. Ini tidak kelihatan baik semasa covid

Hotel agak ketinggalan zaman. Telah berhadapan dengan isu menerima deposit saya kembali kerana penahanan yang dibuat semasa daftar masuk pada kad saya. Terdapat balkoni yang bagus

I wanted to write this review for anyone who is looking for a good ADA accessible room, because this one is better than average. First of all, the room was located on the second floor, and is close to the elevator, so it is very easy to get in and out. The room was one of the few designated accessible rooms that I felt deserved that designation. The doorways were wide enough, the room was large enough that someone in a wheelchair or scooter could turn in, and actually get a wheelchair between the beds. There was sufficient turning radius into the bathroom, and enough room in the bathroom to turn around. This room did not have a roll-in shower, but the edges of the tub were low enough, and there were two bars (at different levels) on all three sides, as well as a fold-down shower seat. Given the overall quality of this accessible room, I hate to quibble, but there was one big issue and one small one, so in the spirit of trying to make a good thing better, I am going to mention them. The big quibble was the height of the bed. The beds were not just high, but VERY high. Beautiful linens, great pillows, nice mattresses--if you could get in them. I asked for a step stool, but they didn't have one. I ended up McGyvering a step stool out of some books, and that worked for me. But, if you have to transfer directly from a chair to the bed, I can't imagine how you would do it without help. Just lowering one of the beds would make this room practically perfect. The one other tiny quibble was the location of the soap and shampoo in the shower. It was high up on the back wall of the tub, too high for me to reach. That was more easily managed, but putting that lower in an ADA room (or providing old-fashioned travel size soap and shampoo in ADA rooms) would make it even nicer.

After a long drive, I was greeted with warm hospitality from Mark. He answered all of my questions about the local hospital and made sure I had everything to make my stay comfortable. Would definitely recommend this hotel for cleanliness and super nice people!

It is a old hotel, but the price is good. Overall speaking, not bad.