Hotel terbaik di Richmond

My name is Gregory Clifton, we spoke briefly yesterday. I was checked in by both you and Hailyn at approximately 1400 on 04/03/2023. Upon my arrival I booked a wheel chair accessible room. Which shows on my reservation. I also confirmed with you personally Mrs. Petrow that I would be given a wheel chair accessible room. You stated that I would only be able to get it if I requested it in my reservation. Which is proven I did. Not only did I not receive the correct room. You charged me a 40$ fee for early check in which I paid in cash. Even more so I woke up this morning with roaches. Below will be attached a video. Also in the subject line you will see a ticket number. This was filled with customer relations by Janiah from headquarters. She also has escalated this issue to hire management. She tried reaching out to the property via phone call this morning. I was standing in the lobby while no one answered her phone call. There was two employees sitting in the lobby on their cell phones. All videos have been emailed over to Janiah with customer relations. She single handedly had an opportunity to see how unprofessional this hotel is ran. While being in the phone with CR she attempted to call the property twice while I stood in the middle of the lobby and listen to the phone just ring over and over again. This has been the worst experience EVER. Even more so the fact that your the leader at this property and have failed terribly to properly run this establishment effectively.

I traveled to the Bay Area for a memorial service. I had my 90 year old, disabled father in tow. After the long drive, my dad had great difficulty getting out of the car and walking. The friendly and helpful staff was right there to help me and even loaned us a wheelchair for the weekend. We got a suite on the 5th floor. Although it was not ADA accessible, it did have a walk-in shower and wide doorways. There was a nice balcony with a great view of the bay. The bedroom and living room had separate air controls (which was wonderful as I run hot and dad runs cold). There is a full, 6-person conference table in the suite! My cousins brought dinner over and we had a family dinner right in our room! We also hosted family and friends in the very comfortable downstairs bistro area for drinks and conversation. The staff was very friendly and helpful and the food was great!

設施老舊。價格不高還是合理。服務還是不錯的。

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With a stay at Hotel Mac in Richmond (Point Richmond), you'll be within a 15-minute drive of San Francisco Bay and Berkeley Marina. This hotel is 9.4 mi (15.1 km) from University of California, Berkeley and 17.4 mi (28.1 km) from Moscone Convention Center.This smoke-free hotel was built in 1911.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.Featured amenities include complimentary wired internet access, express check-in, and express check-out. Free self parking is available onsite.Make yourself at home in one of the 15 air-conditioned guestrooms. Complimentary wired and wireless internet access is available. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

Great hotel! The service staff was very nice and knowledgeable about the area. The hotel is conveniently located to all the local forms of transportation and is on Union Square where a lot of restaurants and shops are. The rooms have a boutique feel and the ned was really comfortable. I would definitely stay here again.

Without a doubt the worst hotel experience I've ever had. The bathroom door was hanging off its hinge and could only close 90% and the shower had non-functioning blinds on the window so there was no private way to shower. The room should never have been rented to us or anyone. We booked a room for a week at The Fitzgerald for GDC 2023. First thing the room was ready an hour later than check-in time. Not a big deal, but not a great start. We are then informed that because it's a busy time we are being put in a room in the lobby, not the end of the world but it without a doubt was the worst location I've ever been in. You can hear 100% of the noise all day in the lobby meaning no comfort or privacy for you in your room. Now once we got into the room we found a few issues, some stuff had been missed for a long time while cleaning, there was a bag over the smoke alarm. The room is located on the first floor with a window looking out into the street. One of the panes was cracked leading to essentially all street noise leaking into the room 24/7. But without a doubt the biggest issue was that the bathroom door's hinges was mostly torn out of the wall meaning the bathroom door could only shut part way leaving a large gap. I can't imagine why they thought it was okay to rent a room with a non-functioning bathroom door, but it is completely unacceptable. In the bathroom you will find that the toilet is put right up against another door which also leads to the lobby, again making the use of the facilities extremely uncomfortable. There is also a window next to the shower, but the blinds are broken and can't be opened or closed and instead are just stuck halfway. When we informed the front desk, we were told that ”No one can be out there” discounting our discomfort and acting as though it wasn't an issue and seemingly thinking windows don't open, and can't generally be seen through. We asked the front desk about swapping rooms, but as it's GDC they are booked up. So instead we informed them that we will be checking out and moving to another hotel. They said ”We know the room isn't great” still standing by their view that the room is up to The Fitzgerald standards, which I have no choice but to believe it is. They then also told us that because we booked through a 3rd party instead of directly through them their hands were tied in terms of issuing any sort of refund. Looking at their website their ”Check Availability” button links directly to booking(dot)com and the ”Reservations” button links directly to hotels(dot)com so I'm assuming they are trying to funnel unsuspecting people to 3rd party sites so they can then hide behind them when someone inevitably has an issue. So on top of the issues with the room it seems like they have some scummy business practices as well. I can only recommend not to rent a room from this hotel. Sure some of their rooms might be passable, but there is a non-zero chance that they stick you in the worst room you've ever had

With a stay at Residence Inn by Marriott Oakland Downtown, you'll be centrally located in Oakland, steps from Ronald Dellums Federal Building and within a 5-minute walk of Embarcadero Bay Bicycle Trail. This hotel is 0.2 mi (0.4 km) from Oakland City Center and 0.4 mi (0.6 km) from Fox Theater.Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and bicycle tour information.You can enjoy a meal at the restaurant serving the guests of Residence Inn by Marriott Oakland Downtown, or stop in at the grocery/convenience store. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events.Make yourself at home in one of the 153 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 50-inch flat-screen televisions with satellite programming provide entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

Beautiful old hotel right in downtown Financial District area. Lots of downtown shopping, stores, high end fashion and general stores. Hotel breakfast available for purchase was delicious but pricey. Lunch options would be great. Front desk and concierge were both friendly. Microwave and colder fridge/ better air circulation in room would have been nice.

Everything was good, front desk was very helpful and it’s 24/7, also makes alone travelers feel safe! Location is nice too, can easily walk to the union square and china town.