1. Deborah and and Katherine are pleasant and kind; I love pleasant hotel/motel staff and feel during my stay at any. If it weren't for their pleasantness, I would not have returned (this was my second time here). 2. The rooms have roaches, and beatles. As I told the Manager, Deborah; I do not pay to be traumatized, be around, have anxiety due to - bugs of any types. Period. I shared photos with her, and the maid saw with her own eyes after i happen to see her and i asked her (since it tok too long for Deborah to send a maid) to come get it off of the coffee maker tray it was found on (initially on the mouth of a cup on there that I was about to make tea in). I had her replace the whole setting and clean the coffee maker and wipe up the water I had to splash the beatle with after immediately tossing the cup of water and screaming. My last stay at this motel I posted a pic in my Review of a dead roach behind toilet. She has not offered me financial recompense nor any other reply. I will be reaching out to Wyndham corporate. 3. The rooms are very dusty. Deborah wiped down some of the surfaces for me, which I appreciate. But then the tables had streak marks. 4. The floor was not clean, had areas of particles and whatnot. 5. I enjoy the breakfast items of packets of Maple Brown Sugar Quaker Oatmeal, Sunny-D juices (though never cold), breakfast bars, coffee, tea, bottled water.). The apple juice is barely ever there; I saw it once. The hours are to short (7-9am). I didnt see milk but im sure its Cow. I only drink Oat milk and other plant-based. There's cereal; seems to be Frosted Flakes and another. I saw bread and a toaster, little packs of jelly, fruit. 6. I appreciate Deborah for supplying me with the amount of pillows that I need (four at the least), since the bed's at this motel only have two pillows on them. 7. The room was missing the ironing board and iron, the clock radio, the teo tan fleece-like blankets - three of the amenities they advertise and that was seen together in only one of the rooms i was shown. But unfortunately I couldnt stay in that room (which actually looked like the advertised cozy photo's on their website) because the sink had a leak to the floor that they say is bad. There WERE towelsbunder sink. Deborah allowed me to bring those items to the alternative room she suggested. But SLL rooms should have ALL amenities advertised on their website and photo's. 8. Unfortunately she says all rooms now have only those small box mini-fridges (the ones that have no freezer/they're not the rectangle mini-fridges). I dont book motels/hotels that only have tiny box shaped mini-fridges; they're useless. 9. The bed has dips and lumps and is not firm al over; so it is very uncomfortable. To help though, I folded the fleece blanket I brought in there from the other room and put that on the lumpy non-firm bed as a 'mattress pad'. I prefer motel/hotel beds that are firm and pillow top together or otherwise fi
22 Ulasan