We arrived late at night after a long day of driving. All we wanted was a bed to go to sleep in and a shower in the morning before we hit the road, didn't need anything fancy. Initially the front desk employee said there was only a single queen room which would not work for us so we decided to leave. As we started out he said he could give us a room with two beds so we returned to the counter and completed the booking. When we returned from the parking lot with our bags, the front desk employee said he had a different room downstairs so he gave us keys for those instead. When we got to the room it had obviously not been cleaned yet. Beds had been slept in, trash was visible. We went back to the desk and were given keys to the original room. As we walked up to the room I could already tell we might have problems. The stairs were stained and dirty and did not appear to have been vacuumed in quite awhile. Walking down the hallway it was obvious the floors hadn't been mopped in awhile either. We entered the room and it was nothing special, but it had two beds and a shower. I could see the floor had not been swept or mopped and looked dirty. The bathroom was dirty, urine and hairs around the base of the toilet, bathtub looked iffy but might have been stains. Hairs on the sink. There were numerous dead bugs on the window sill My wife and I were disgusted and debated leaving, but it was after 11:00 p.m. At that point and we were very tired, it had been a long day. We knew the hotel didn't have any other rooms with two beds. We didn't want to go through checking out and driving somewhere else and hoping they had a room. So we inspected the bedsheets to be sure they at least looked clean and they seemed fine so we decided to live with it for the night. After all, we were going to sleep, wake up, shower and leave. We ONLY stayed the night due to our exhaustion, and knowledge that there were no other rooms of the same type to move to. The room was completely unacceptable in any other circumstances. I have stayed in a lot of hotels in my life, and this was by far the worst. The property was far below the minimum standards a guest would expect. The property owners should be embarrassed that a room was presented to guests in that condition. They should be ashamed that their common areas were so dirty. But it's obvious based on many other reviews here that they just flat do not care or these issues would be addressed. The evidently don't care at all about their guests. Rodeway Inn and Choice Hotels should be mortified that their franchisee or manager is representing their business name and reputation in that manner. Seriously, go ANYWHERE else, you don't want to stay here.
99 Ulasan