Hotel berhampiran Church São Bento da Porta Aberta, Rio Caldo

Hotel bem localizado mas oferece poucas comodidades. O SPA é pago, o que estando um tempo mau no exterior dava jeito ser gratuito, pois não existe mais nada que se possa fazer (mesa bilhar sempre ocupada - logicamente), nem uma sala de estar condigna.

Simplesmente horrível. Foi mesmo uma grande deceção. Não recomendo!!! O nosso quarto, que era minúsculo, ficava situado na cave, o que significa que a janela ficava abaixo da rua, e por isso não era possível abrir as portadas e muito menos a janela, também não interessava, pois a vista eram os pneus de uma carro; o acesso ao quarto é por fora do edifício, ou seja, para fazer o check-in foi preciso descer 34 degraus com o trolley e com o saco de viagem, e depois foi preciso subir os 34 degraus e sair do edifício para chegar ao quarto, mas a funcionária que nos acompanhou, também não perguntou se era preciso ajuda...... e se estiver a chover não há hipótese de chegar à zona de refeições e à receção sem apanhar chuva. No quarto também não se apanhava Wi-fi. Quanto à piscina, é preciso ir de carro ou fazer uma caminhada de cerca de 20min, pois fica a 950m., aliás, a piscina fica no ”Bar da Piscina”. Era para ficarmos duas noites e apenas ficamos uma, e, porque, como chegamos por volta das 19.30h já não conseguimos reservar noutro lado para ficar nessa noite....

We picked this location as we were going to a music festival nearby and taking odd days to explore the area…in between we were hoping to chill by the pool. How disappointed were. The plastic tree that greets you in the reception, is a pretty good representation of what you are going to get…Fake, this place is soulless and fake, but what makes it worse, it’s “tired fake”. From the dirty grubby carpets and chairs, black scuff marks on the once clean white walls and the cheap Italian style melamine furniture now chipped exposing its self for what it really is .. cheap coated chipboard. The first night we booked a table for dinner, on our way out we thought we’d have a drink in the bar first. The bar was empty of customers and bar staff so we made our way to the restaurant. The food was so bad it was comical. The tenderloin I ordered was so tough it should have been served with a chainsaw on the side. Breakfast the next morning was the same odd, awkward experience. But one thing we did realise they were actually other people staying at the hotel, not couples as you’d expect in a spa hotel but large families with lots of kids. We made our way out for the day. On our return we thought we we have a few hours buy the pool, .not possible, the pool was full of screaming children. So next option, sit on the balcony with a drink.. the balcony walls had black mold on them and the wooden deck was almost rotten and didn’t feel safe. Anyway below you had more screaming kids playing ball games. The 2nd morning we woke up and noticed that the 2 coffee pods that we had on the first morning hadn’t been replaced, I asked at reception on the way out and was told I need to pay an extra 1€ per pod after the first night.? Also the shower gel and shampoo were not replenished after the 3rd day I had to go to reception again and ask for them. I could go on… basically this place made us miserable, so miserable we changed our flight home at extra cost and checked out 2 days earlier than we were booked in for, losing the money for those last 2 nights. I would not recommend staying here.

Perfect staff and location! Great vibes 😉

O Hotel é muito bom! Atendentes simpaticos e prestativos Tudo muito limpo, porta lacradas, maquinas de cafe, suco, agua, cha, capuccino etc Otimo café. Otima estadia de 2 dias Se precisar voltaremos com toda certeza

Uma a**osfera fantástica seja a envolvente como a Casa do Rancho, onde o acolhimento é caloroso e nos faz sentir em casa e que nada faltará durante a estadia. Camas e almofadas bastante confortáveis, e uma rede no pátio ideal para relaxar; foi no pátio que tomamos os pequenos almoços, que também podem ser desfrutados num espaço cerca da piscina e com vista do verde envolvente. Variadas opções para almoçar e jantar nas proximidades. Uma experiência a repetir.

Hotel ini berhampiran dengan pusat bersejarah, dengan perkhidmatan asas seperti pasar raya, stesen dan kedai-kedai lain di sekitarnya. Tempahan adalah untuk katil double, tetapi tidak ada ruang yang tersedia pada waktu check-in dan diberitahu bahawa ia tidak termasuk dalam tempahan.

Very nice location. Very beautiful view. Nice breakfast and the rooms have a good size. Bed very comfortable and has air conditioning. The staff is nice, but not as attentive as they should be in a 4 start hotel, and that is the reason why I didn’t gave a 5. They didn’t know that we paid the room online before the check in, and asked to pay again without checking for exemple. They have games room, and bar, but both weren’t open and the bar had no one to serve you, it seem that was closed.