Hotel berhampiran Museo alto garda, Riva del Garda

Just waiting to leave this amazing hotel after a week here. You couldn’t ask for a better location ☺️ Rooms are spacious and spotlessly clean and I had a lovely view over the lake. Staff are so friendly and helpful. Honestly I am very sad leaving this beautiful part of the world and will definitely return sooner rather than later - Grazie 🙏

Hotel is lovely and all good quality. . Our room was an executive liberty and was large with everything you need. Location was perfect for the centre of Riva. Breakfasts were good although rather busy at the chef station. Staff were friendly and helpful. Pool area is clean but just not enough sun beds for the amount of guests. Spa was great which we used when we were unable to go round the pool. Towels and robes available. I would recommend this hotel and would return if I ever return to Riva.

Style, class with and supreme customer service. Definitely a must stay when visiting the area. We were part of a large group celebrating a milestone birthday and everything was wonderful. We had a small mishap with the room upon checking in but the front desk was quick to recover and make things right. The entire area is fairytale.

Pintu belakang hotel ialah Tasik Garda, di mana anda boleh berenang dan luncur angin, dan terdapat sekolah luncur angin di hotel. Sarapan pagi agak banyak di Eropah, dan perkhidmatan ini selaras dengan piawaian tinggi Itali utara. Gaya bilik di bangunan baru dan bangunan lama agak berbeza. Hotel ini seperti taman yang besar, dengan reka bentuk landskap tumbuhan yang bagus. Satu-satunya masalah ialah haiwan peliharaan dibenarkan di hotel. Ramai orang tinggal bersama anjing dan mereka akan membuang air kecil di mana-mana. Walaupun individu juga menyukai anjing, mereka juga bimbang tentang kebersihan dalaman dan luaran hotel...

We checked into the hotel for the second time. The first time was last year. Over the course of a year, the hotel has changed dramatically for the worse. I'll start with the smallest... We were checked into a room that smelled of cigarettes, we called the reception, an employee came and confirmed that there was indeed a smell of cigarettes. As a solution, they offered a room of the same class, but upon arriving at it, it differed from our first room in that our room had floor-length windows, while the proposed one had small windows. we refused. further more interesting..... To get rid of the smell, we opened the windows in our room and went to relax by the pool. We went for a swim in the pool (it’s about 6 meters wide) and from one end of the pool to the other, hotel guests threw a heavy rubber ball (the size of a tennis ball), before this the ball had already hit a little girl in the face, but the players still didn’t stop their fun and hit my wife with all their might in the head... as a result: my wife became hysterical from shock, they called an ambulance and at the hospital they diagnosed a head injury. The lifeguard who was in the pool area also did not react in any way to such dangerous games, and after the incident, when he asked him to show the rules for using the pool, he said that he did not know about such games. The staff, of course, gathered after the incident, but they only offered ice and did not call an ambulance. I tried to convey to the manager that the pool is a recreation area, not a water park. the manager did not react in any way to what happened. the next day we approached the manager to demand money for the remaining days, since we were going to leave their hotel, because we did not intend to continue trying to relax in this hotel. the manager refused. started calling my wife names. she took out her phone to film and record the insults, he began to attack her and threaten her. Ultimately, the manager said that the hotel would never refund the money for the remaining days, and that we should do “whatever we wanted.” To resolve the problem, we contacted the service through which we booked, who offered a reasonable solution to the problem. We provided an extract from the hospital with the diagnosis to the reception and we were refunded the money for the remaining days of the booking. I do not recommend this hotel to anyone, especially if you want to relax and not get injured and psychological discomfort from communicating with such inadequate staff of this hotel.

This is our second visit to this beautiful hotel. Honestly, I could not recommend it highly enough. We had a bottle of bubbly left in our room on our anniversary and they cannot do enough for you. Impeccably clean, the receptionist is an absolute dream and the breakfast buffet is beyond luxurious. This will be our anniversary hotel in Riva from now on. Thank you to all the staff and anyone involved at this hotel in making it a premier stay in a beautiful town 🩷

We had a lovely week at this small but superb hotel. Set in a quiet area just back from the lake the hotel has 20 rooms and 20 parking spaces which is amazing for a hotel on Lake Garda. The staff were so friendly and helpful too. We chose the Full of Life room which came with a nice balcony and as we booked direct with the hotel we had free use of the minibar. As it was 30 degrees when we were there we were very pleased to have air conditioning in our room which we could adjust to suit ourselves. The included breakfast was amazing: eggs and bacon; a variety of bread and rolls; cold meats and cheeses; a range of fresh fruit, juices and cereals; pastries, croissants and jams; delicious cakes; teas, coffees and fizz. Were we impressed - you bet we were!