The Roade House

Checked in to be greated by a very heavy smell of dogs. It was very strong and we mentioned it to the staff who said they were pet friendly. We like animals but it was too much for us. The quadruple bed room was actually two singles pushed together as a double, and a cot futon bed. No sign of the fourth bed. The tea bags were water stained, and the tray and glasses were dirty. We used our own glasses and tea bags. There was no hot water for a shower, or even a shower mat, so after a uncomfortable night we left early for home. The room looked fine and the bathroom too but that was about it. No offer of compensation or partial refund just a sorry it was not what we expected. Loked great on the internet but not in practice sadly. Had so much better for paying lots less for 1 night.

We have just returned from an amazing weekend at Roade House celebrating my Sister’s 40th birthday. Paul and Maxine put together a tailor made package for us which included yoga, meals, over night stay and breakfast. Like a mini retreat! Nothing was too much trouble and we thoroughly enjoyed our stay. The room was very comfortable- 4 of us sharing a large room and there was plenty of space. Bathroom was spacious and clean. Surrounding area was very quiet, no noise from other rooms etc. Maxine’s yoga classes were of course a highlight and breakfast was very tasty. The hotel and the cafe were very busy off the back of Four in a Bed however nothing was too much trouble.

A complete waste of time. The owners were totally up themselves and not helpful in the slightest. We got there in good time for check in, there was nobody round the reception area. We had to wait, the receptionist then arrived and they were very unhelpful and wasn’t in a good mood whatsoever! We entered the room and it wasn’t adequate, hairs on the bed. Dust all over the tv and cupboard. We were very let down but carried on staying there for the night. The yoga and hair salon was far too noisy and it made our stay even worse. Who wants to hear people bang balls with sticks, when you are TRYING to have a relaxing stay! We ordered drinks and we had a long wait till they arrived, the food was adequate and the quality wasn’t good enough whatsoever. But because of the poor service, if we asked for a refund or a possible replacement meal it would have taken probably an hour, so we couldn’t be bothered to wait. The manager was not very helpful, rude, insensitive and very very arrogant. Less said about his estranged wife the better! I wouldn’t recommend this hotel to anyone, glad we got in the car and left after the one night!