Hotel berhampiran Huyze Desmet, Roeselare

We have booked a suite for 2 nights. It is much more dressed up room since we have used it few years ago - shortly after its opening, it has pictures, shelves and other decorative items making it look more homely in modern scando style. It is very spacious and clean and mini fridge had complimentary drinks. Windows open, we did not use aircon. I liked that it was switched off upon arrival. Temperature was comfortable, not too warm or cold. Bathroom is superb with softest bathrobes I have ever had! They even add Rituals toiletries. Parking is free in front of the hotel but not gated. As gold member I got little handwritten card with three chocolates in the room and 2 drink vouchers which I had to chase. We chose coffee which was very well presented and large glass of wine which was good quality. When I requested late checkout by just 1 hour, they wanted to charge me extra - I had to remind them it is part of my membership privilege… What prevents me from giving it 5 stars is that they have not prepared sofa bed for our teenager- although reservation was for 3 people and I reminded them in extra requests section. When you arrive on Fri at midnight last thing you want to do is to chase it. In the middle of first night, suddenly TV has switched on by itself which woke us all up! Not sure if it was some sort of stupid alarm setup or what but they should reset settings before new guests check in! Overall I would return for quality of suite accommodation.

Stayed 7 nights best hotel in Belgium. Very friendly and helpful Peter took very good care of us. If you're going to Belgium stay here. They made reservations for my wife and I almost every night. Big breakfast, good beds,clean rooms

Lovely room, clean and tidy staff pleasant and helpful. Breakfast was good. Had issue with TV as only about 6 channels. Didn’t have much chance to watch TV on the 3 nights I was there so did not chase this up. WiFi was good so could connect to Factory and some some issues remotely. Would recommend. I have stayed here before Covid over a number of years and always been very good

This Motel does everything right. Welcoming staff, well equipped perfectly sized rooms, easy access to the main square, excellent included breakfast. Easily the best accommodation we've had on our tour which has included some pretty fancy brand named properties.

I love the service from Novotel. Parking is available and the room is clean. Frontdesk is friendly.

Voor het werk bleef ik in dit hotel 1 nacht slapen. Het hotel is zowel langs buiten als langs binnen zeer mooi. De kamer was heel ruim, net als de badkamer. De badkamer was proper en uitgerust met een groot bad. Achter het hotel is een feestzaal waar op dat moment een fuif van meer dan 1000 Franse studenten aan de gang was. De vrouw aan de balie vertelde dit want anders merkte je hier werkelijk niks van. Alles was zo goed geïsoleerd dat je geen overlast had van de fuif of van het privéfeest in de kleine zaal onder in het hotel. In de lounge kan je iets te drinken bestellen, dit is wel vrij duur, Het ontbijt was uitgebreid en lekker. Dit hotel is zeker een aanrader als je in Wevelgem bent,

The concierge staff is very nice and friendly. The room is clean and the bed is comfortable. The stay was good overall. However, the cleaning lady entered my room twice in the morning although I was scheduled to check out on that day. While I had no doubt that she was only trying to do the cleaning without ulterior intentions, it did raise my alarm on the safety protocols of the hotel. Cleaning staff should not follow a policy of “ask for forgiveness rather than approval” when it comes to entering guest rooms. Also the luggage storage was self-help and open to public meaning that anyone could take any luggage without no question asked. It might be safer if a tag could be provided for the stores luggage.