Hotel Roissy-en-France dengan Kolam Renang

I’ve enjoyed my stay at the Mercure hotel. The room was a bit too small but overall it was clean and well furnished. The easy access to the CDGVal (free automated shuttle) is a plus. Just be careful when you’re booking your taxi from Paris city center : there is another Mercure hotel a few minutes away !

The hotel means whats is to be meant. They hold an antique furniture which we think it's nice. The WIFI provided is completely the worst possible! I have read some complaints about it but I thought it could be a punctual problem. But its not, it belongs to the hotel. They don't provide an acceptable internet(which nowadays it's essential) service, so consider to have a sim card before. The staff are friendly, the cleanliness are good and the breakfast you can find typical french food with excellent breads, croissants and cheeses. The room is well comfortable and silent, we had an excellent night sleep after a long trip. One point that in my opinion must be improved is the shuttle service, the last shuttle to the airport departs at 1045h local time, if you lose this time you get to pay them 10EUR to go to CDG. Many others hotels in the same are offer almost a 24h shuttle service. The neighborhood is amazing, you can find very cozy restaurants and mini markets.

The rooms were simply amazing with each part very carefully planned. There was everything available from a microwave over to a small kitchen shelf with separate basin. The WC was separate from the bathroom providing opportunity to cut time in getting prepared. The dining in Picasso room however was the saddest experience I had in whole of Europe trip of about two weeks as the staff was not only rude but unfit to be posted in a restaurant as either they would response or respond rudely. They did not replenish the food items though the hotel includes price of breakfast in the tariff. The waitress and waiters behaved as if the customers are beggars. The front desk staff when approached also hardly smiled despite greeting them before conversation and had no information about how to reach city other than booking a cab or uber. A phenomenal infrastructure being marred by incompetent staff for the hospitality industry!

Je descends régulièrement dans cet hôtel pour mon travail Les équipes sont toujours très sympa et compétentes spécialement Audrey du service réservation qui trouve toujours la solution même si il n’y en avait pas et Laurence et son équipe au petit déjeuner avec le sourire en permanence

J'ai passé un agréable séjour, à refaire. L'accueil excellent et le service à la hauteur de mes attentes Digne d'un 5 étoiles

Très bien séjour , j’aime beaucoup cet hôtel pour sa propreté, son personnel souriant et la qualité de tout ce qu’il propose , je recommande à 100% . Un petit déjeuné de qualité et très copieux, avec un personnel accueillant.