Ulasan The Independent Hotel

The worst ever visit at Rome. Room was uncleaned with plenty of dust, we wore mark while on sleeping because of the dusts. We unexpectedly moved our room to the republic hotel from the independent hotel without any pre-notice and any apologies from the independent. The republic hotel shown horrible attitude while on check-in procedure, even the card key was malfunctioned they said that I am not well understand their explanation, but they are finally changed the card key when after the card was not working checked by themselves, but any apologies. They continuously showed inhospitable attitude to us, sometimes they are complaining about my questions, I guess they tiresome my questions, even that were very essential for us. I complained their poor service attitude to the republic and to the independent but both were busy shirking from their responsibility. Their service was very uncomfortable for us, even I am thinking about their attitude is sort of RACISM to Asians. Still now, they didn't show any apologies for their service.