Hotel Perniagaan di Romulus

The hotel is overpriced for what it is. You are a captive audience unless you want to leave the airport for a trip to the convenience store or a restaurant.

We loved our stay at the Clarion Hotel metro Detroit airport! We were in the midst of a move and have stayed here twice in the last week for 8 days. It was pretty clean too! It was convenient and close to my job as well. It was nice also has a nice swimming pool and even though I didn't get a chance to swim on the hot days, I loved the grounds and the scenery! So relaxing! The free breakfast was also nice with waffles, eggs and sausage. I have no complaints about it and I would choose it and recommend it as one of my favorites now in this area by the airport, for price, location, and the amenities.

The low rating is because I got the room so that I could get a shuttle to the airport and drop my daughter off for her flight early the next morning stress free. We got to the lobby at 3:32 am and the shuttle had already left. The hotel receptionist did not help at all. She could not call for pickup, she did not know how to get to the airport, she didn't really seem to care. When we had arrived the night before, I had repeatedly told the receptionist that we needed to be on the 3:30 shuttle. She did not say, ”shuttle leaves promptly at 3:30 so be in lobby 5 minutes before” nor did she take a note so that the shuttle driver knew to expect a pick up. No help for hotel staff at all. As for the appearance of the hotel, everything looked nice until you looked closer. Walls needed to be painted, toilet paper dispenser was falling out of the wall, the indoor fountain was full of alge.... you get what you pay for, I was ok with that. I was there to have a stress free take off. Instead we were in a panic to figure out how to get to the airport, and had a couple wrong turns. We got there in time and everything worked out, but a little help from hotel would have made it a much nicer experience. There are a lot of hotels around the airport. I will be trying a different one next time I fly.

It was truly a hotel with both price and facilities. I enjoyed a lot and satisfied with book this hotel

Perkhidmatan ini baik dan penuh perhatian. Lokasi adalah komponen utama kepada perjalanan harian saya dan saya dapat membuat perjalanan lebuh raya yang lebih cepat dalam pelbagai arah. Buat masa ini tiada makanan dihidangkan kerana Covid-19. Kakitangannya, sangat langsung dan agresif dalam hal keselamatan dan bergerak dengan berhati-hati semasa menghadapi cabaran dan kesukaran yang hebat ini. Pilihan peribadi saya yang selesa untuk suite penginapan berkualiti.

Convenient location near Airport and Shuttle option available. One night stay for business. Check-in was easy, parking available, friendly service, quiet hotel. The facilities felt old and outdated, noisy AC and old TV. No restaurant, they seem to be working on opening one.

Hotel ini agak lama dan kemudahan di dalamnya agak lama. Saya melihat ramai keluarga keluar pada hujung minggu. Tidur malam agak bising dan sering ada kanak-kanak berlari. Keseluruhannya

I made a reservation at the Courtyard by Detroit's airport after flight disruptions unexpectedly kept me in Detroit. As I didn't have my bags or any personal toiletries, I requested soap, lotion, a toothbrush with toothpaste, deodorant, and a shaving kit. The basic toiletries that all hotels provide in a room or offer free of charge upon request. My nightly rate was over $200 with taxes. Ahmed at the front desk, who falsely identified himself as the general manager, refused to provide me with the toiletries for free. The hotel wouldn't even give me a bar of soap. Besides the horrible customer service and guest relations, there were other issues with the Courtyard by Marriott Detroit Metro Airport Romulus: 1) The bar/restaurant was closed on a Friday evening, despite being advertised as being open. 2) No breakfast vouchers were provided, even though breakfast was included in my nightly rate. 3) No information about airport shuttle, breakfast hours, etc. was provided at check-in. 4) The room is very old and outdated by several years. While mostly clean, everything except the TV was felt 7 to 8 years overdue for an exhaustive renovation. The room looked unchanged from the Courtyard designs of 2003-2006. I ended up leaving the hotel and going elsewhere. Under no circumstances would I return or recommend this hotel.