Cari Hotel dengan Kolam Atas Bumbung di Benito Juarez

"The hotel is very convenient for the airport terminals and car rentals. The communal areas such as the restaurant and rooftop bar were very nice. The overall experience is not to the same standard as other Hilton hotels.  The rooms were big, nicely decorated and clean but there was a distinct smell of cigarettes from previous guests which was not pleasant. We asked for a coffee and pastry for breakfast but were only allowed to have these if we paid for the expensive buffet which was not great value( USD20 /person). The shuttle was very disappointing..I  booked it a week in advance and had to chase for a confirmation.   I received a message to WhatsApp the driver when I arrived in the terminal which I did from the baggage hall. I was given directions to find the shuttle bus ( in a pickup area of more then 50 minibuses!). It left before I could find it and I then had to wait 30 minutes for it to return, for what is essentially a 5 minute journey. It would be much more professional if the driver held up a sign with the guests name, as other hotels of a similar Hotel standard did. If the Hilton were to rectify the issues above, then I believe it would be good value for money."

"Walking distance of ADO bus station. Nearby lots of nice cafes, and nearby a park with various food stalls. Bus stop nearby to get to hotel zone. For the hotel, the pool and jacuzzi is great. Stayed in a dorm bed. Has curtains for privacy and a cupboard to store your luggage. The water accumulates in the bathroom. Perhaps still need some renovation work."

"Nice hotel and helpful staff, with convenient access to the beach and lovely views throughout."

"This is a new hotel that offers great service to the airport. They even came back to get us when the shuttle had left and we had missed it. The rooms were very clean and the staff and service was so great to us while we were there."

"This will be the fourth time I have stayed at this hotel and I will say that it's getting old. The resort has five pools that were all hot. The surrounding beach in the area is 20 ft deep and seaweed and you can't enter the water. Also if you can imagine the hotel makes you check out at 10:00 a.m. which screwed up my sleeping pattern for the day of checkout. What hotel makes you check out at 10:00 a.m.? By the way check in time isn't until 4:00. So if you're staying for one day you only get 18 hours of hotel. Some of the rooms are redone and some of the rooms have got the original flooring from when I stay there the first time around 25 years ago. My room had the original flooring. The first room that reception gave me was on the first floor at the absolute end of the resort. The room was run down and the floor looked like it was buckling a little . The second room reception gave me had a foul odor. Food and drinks at this hotel are extremely expensive. I want to say that a margarita is around 13 to 17 US dollars give me a break. Do not order an a la carte breakfast there because they pick it off the buffet and it's going to be cold. I want to say breakfast is 550 pesos a person. Breakfast was fine but nothing special. They don't offer cappuccino or lattes as a courtesy for breakfast. By the way it takes reception around 15 minutes per customer to check you in. I have stayed at this resort a total of four times and I would not go back. The beach is infested with seaweed farther than the eye can see there's no place swimmable by this resort. I would say it was quite disappointing. By the way they have a little market in the resort and a $6 bottle of champagne in Los Angeles cost $53 in their ghastly overpriced market. Very bad value for money. My third room was acceptable. I do have to say I think the rooms are big and the gentleman that checked me on did give me an upgrade to a balcony on the lagoon side so that was something. I paid a round $140 USD a night with tax and really it was a 85 US dollar hotel at best. It doesn't meet Westin standards. There was also an area with a little chip paint in my room but I'm probably being somewhat nitpicky. The light in the room is also not very bright and made it somewhat hard to read."

"Hotel muy conveniente, cercano al aeropuerto, con servicio de transfer gratuito. El personal es amable, el desayuno muy decente ybtiene una piscina grande y muy bonita. Pero al entrar en la habitación, en el piso bajo junto a la piscina, nos encontramos el suelo del baño encharcado y algunos pequeños insectos muertos. Lo peor es que a la mañana siguiente me desperté con el cuerpo acribillado a picaduras. Debió ser mala suerte pero esa ha sido mi experiencia."

"Friendly staff, very competent and supportive, but a bit overwhelmed because working and assisting alone. A bit far away from the city center."

"Friendly staff, close to the airport, breakfast good, all in all good price/value. Only crit: the provided shuttle runs only until 10 pm; when arriving late you’ll have bad luck and will be a victim of the CUN Taxi maf-ia (means you’ll pay about 40/50 USD). This would made other more expensive options even closer to the airport more attractive (as no Taxi required)."

"We absolutely loved this hotel. It is now our go to Cancun hotel every time we visit. From the moment we arrived we were given the warmest welcome. The location was perfect for us, just two minutes from the water. The beds are unbelievably comfortable and we loved having fresh water, towels and daily cleaning, plus fresh beach towels every day. It is so worth the money. Alejandro who welcomed us in the lobby was an absolute sweetheart, as were all of the staff. Truly a wonderful stay."

"Hotel is in a good area, close to lots of restaurants, tourist information and markets with street food. The area felt very safe to walk alone at night. The hotel pool was amazing! Lots of seating and big enough that it never felt crowded. The room was clean and spacious. The staff were very friendly and hospitable. The breakfast was delicious with a decent amount of variety and it changed daily. So you could try different things on the days."