Mercure Thalasso & Spa Port Frejus

Accueil médiocre , dialogue familier , aucun parapluie à disposition des clients , petit déjeuner ajouter à la note sans l’avoir pris , du me justifier à plusieurs reprise que je n’est pas pris de petit dejeuner le service en France est devenu catastrophique

酒店位置很好，在碼頭旁邊，在Frejus走走逛逛很方便，對面就有付費路面停車位，走路幾分鐘的地方也能找到免費的路邊停車位（估計旺季很難）；前台服務周到熱情，房間寬敞，床品舒適，下次會多住幾天

located in the marina. Great access in walking distance to a number of bars and restaurants. Hotel is clean and hotel staff friendly and helpful. No parking at the hotel for free - pay outside which is very limited. Some free parking ( if you are lucky) in nearby roads Please note that men in France are not allowed in the swimming pool in swimming shorts they have to be tight swimming trunks! My husband was refused entry to the hotel pool by the hotel pool guard because he was wearing swimming shorts. Apparently its a rule in France that in communal pool areas you need for hygiene reasons (?) tight swimming trunks. Whilst the hotel were apologetic the pool isn't their pool but it belongs to the property company who manage the pool with an officious pool guard!

Due to the peak season and overbookings, we were denied to have access to the 3 rooms that were prepaid. No sister property was available either, according to the night manager, and we had to drive another 1,5h to reach some guaranteed beds to sleep in

Good location and friendly staff offset by lack of organisation and haphazard service. Room spacious and nice balcony but no daily room service. Pool lacks any shade. Excellent beach and port access. General state of hotel was disappointing and better management and upkeep would have been welcome.

******* stole my money. I booked an experience (a boat trip to the red island) in Saint Raphael that they know is out of business and haven’t given a refund. With this hotel, ******* promised a lot and the hotel is so so. For almost $200 a night it was a motel quality. Disappointed.

Well located, next to Port-Frejus. The room was comfortable, with a kettle available, unfortunately there was no complimentary tea and coffee offered. There was no hand soap in the bathroom next to the sink, we had to use the body wash which was within the shower, and that was not convenient. The pool was good but there were no umbrellas which made it a bit more difficult to enjoy. We did not try the breakfast because it was way too expensive.

very good location and staff, only the room cleaning wasn't good.

3 eme séjour dans cet hôtel spa … accueil attentionné, bon restaurant et spa super avec une carte de soins très attractive et des massages 4etoiles … j’y reviendrais à coup sûr même pour un week end