Hotel berhampiran Guata Beach Park, Rota

Room was better than expected. Although website listing said no air conditioning available, the room indeed had it. We also had a great balcony instead of a window that was listed on the advertisement. Definitely would stay again.

중심지에서 조금 위쪽에 위치해있지만 도보로 다니는데 문제없었어요. 방도 넓고 호텔뷰도 좋았습니다. 주차장이 금방 차지만 호텔 건너편에도 차를 댈 수 있어요. 한국인 직원이 있어서 영어로 의사소통이 원활하지 않다면 여기만한 곳이 없어요.

프론트 오션뷰 예약했어요 뷰 정말 예뻐요 처음 체크인 하면서 2시 40분에 갔는데 룸 준비가 안 되어있다고 3시에 체크인 가능하다 하더라구요 3시에 체크안하려니까 10분 기다려라, 10분 후 가면 15분만 더 기다려달라, 시간 돼서 가면 죄송하다 아직 준비가 안되었다고 또 기다리라 해서 결국 컴플레인 걸었습니다. 3시 40분에 겨우 체크인 했습니다 근데 받은 방이 커넥테드룸이었어요 너무 시끄럽고 문 하나로 옆방이랑 연결되어 있는데 왜 말 안 해줬냐 바꿔달라니까 지금 준비된 방이 없다고 낼이나 바꿀 수 있다길래 방에서 기다릴테니 청소해서 바꿔달라니까 하우스키핑 없다고 안된다고 해서 따졌더니 확인해보고 연락 준대서 경국 밤 10시에 방 옮겼습니다 옮긴 방은 다행이 옆방 소음은 없었지만 전체적으로 오래된 건물이다 보 니 수도관 소리가 크게 들려요 복도 소음도 다 들리구요 그래도 크게 불편한 거 없이 사용했습니다 채크인 할 때 짜증나긴 했지만 무난한 편이에요 근데 괌 가면 다시 가고 싶은 호텔은 아닙니다

The breakfast at the hotel was a well-stocked buffet-style meal. They did make custom omelets. The breakfast included a wide range of meats each morning. There were breads, cereals, and pastries. Coffee, teas, and juices were included. The rooms are large and are well-appointed. The bed, pillows, and linens were outstanding. My room had a nice view of the pool and ocean. The internet worked well. The hotel is well located near the beach, dining, and shopping district. Other nightlife activities are in close walking distance. There was a large self-serve washer & dryer on-site.

アクセス抜群で子連れ旅行に最適かなと思います。 部屋のテレビが壊れていましたが、すぐに修理してくレました。 また、日本語が通じるコンシェルジュもいるので、英語が苦手でも相談できます。 また、プールも子供用があり、3歳以下の子どもたちには十分な設備でした。 大人用のプールにはスライダーもありましたが、怖がって滑らなかったです。

立地と高級感の掛け合わせでは、最強のホテルだと思います。ビーチ、ショッピングモールなど歩いて行けるところが多く、最も使いやすい立地です。 部屋内のコバエが多いのは、高級ホテルでも仕方がないのかなと思ってしまいましたが、、まあ、オッケーでしょう。

My childhood memories are filled with fond recollections of the days when this hotel was known as Daichi, and the Seahorse was its neighbor. It's heartwarming to witness the tremendous growth in the form of the Crowne Plaza, now in its third iteration. Despite the substantial exodus of people from Guam and the challenges faced by the hospitality industry, my experience at the Crowne Plaza was nothing short of spectacular — even amidst the aftermath of the most devastating natural disaster to hit the island in over 20 years. During my visit, the hotel experienced sell out occupancy for several days before and after my stay. To complicate matters, some rooms were rendered unavailable due to storm damage. Yet, to my amazement, both of my rooms were seamlessly upgraded without request, including one room to a one-bedroom suite. This exceptional resource management and commitment to their loyalty program and customers leaves me truly impressed. The hotel honored all Diamond Elite benefits, and with the Club lounge temporarily closed due to the storm, we were accommodated with equivalent offerings in the Lobby lounge. The Crowne Plaza's complete makeover, featuring a contemporary design, elevates it to the status of a brand-new hotel rather than a simple update with - and this distinction is important - new yet outdated hardware. For example, their innovative digital elevator is a fresh concept on Guam, separating them from their local competition. I want to extend my sincerest appreciation to Abegail. Her exceptional service and assistance with check-in and resolution of an issue with our room rate demonstrated her expertise. I booked the best flexible rate and even that somehow doubled. Abegail took charge and resolved the matter. Her proactive approach and willingness to be our point of contact for any requests or concerns displayed remarkable initiative whilst juggling her duties at the counter. My gratitude extends to Abegail, the housekeeping, facilities, F&B, and the entire team for the outstanding care they provided during such challenging circumstances. A special thank you goes out to Tan Holdings and IHG for their continued investment in and commitment to the Crowne Plaza to ensure not just a future, but a brighter future, for Guam's hospitality industry.

Have stayed here many times for work. I just wanted to thank everyone at Hilton for taking such good care of us the past few weeks! I was here for work, and it was a bit unnerving being away from home and family during Typhoon Mawar… but I appreciate the hotel’s constant updates and adaptability! Everyone was working so hard to keep us safe during this very tough time, and it’s truly appreciated! Glad we came thru it okay, prayers for the recovery ahead, grateful to Hilton and all your staff. Thank you.