Hotel berhampiran Wedding Cake Conservation Area, Rota

Room was better than expected. Although website listing said no air conditioning available, the room indeed had it. We also had a great balcony instead of a window that was listed on the advertisement. Definitely would stay again.

중심지에서 조금 위쪽에 위치해있지만 도보로 다니는데 문제없었어요. 방도 넓고 호텔뷰도 좋았습니다. 주차장이 금방 차지만 호텔 건너편에도 차를 댈 수 있어요. 한국인 직원이 있어서 영어로 의사소통이 원활하지 않다면 여기만한 곳이 없어요.

1.服務：面對破英文的兩個台灣女孩，飯店人員總是用最友善的態度及最積極的方式協助我們😭至少比手畫腳也能溝通 2.設施：大廳有星巴克和自己的小商店，一樓就是他們的海灘、游泳池！很棒非常適合去玩SUP 3機能:飯店就位於T字路口，對面有一個小遊樂園，ABC商店，超級好買！往右走就是DFS購物天堂了！ 路程都在五分鐘內，一個有美景，又方便按摩、實彈射擊、海盜船、購物、吃飯的地方

The breakfast at the hotel was a well-stocked buffet-style meal. They did make custom omelets. The breakfast included a wide range of meats each morning. There were breads, cereals, and pastries. Coffee, teas, and juices were included. The rooms are large and are well-appointed. The bed, pillows, and linens were outstanding. My room had a nice view of the pool and ocean. The internet worked well. The hotel is well located near the beach, dining, and shopping district. Other nightlife activities are in close walking distance. There was a large self-serve washer & dryer on-site.

アクセス抜群で子連れ旅行に最適かなと思います。 部屋のテレビが壊れていましたが、すぐに修理してくレました。 また、日本語が通じるコンシェルジュもいるので、英語が苦手でも相談できます。 また、プールも子供用があり、3歳以下の子どもたちには十分な設備でした。 大人用のプールにはスライダーもありましたが、怖がって滑らなかったです。

立地と高級感の掛け合わせでは、最強のホテルだと思います。ビーチ、ショッピングモールなど歩いて行けるところが多く、最も使いやすい立地です。 部屋内のコバエが多いのは、高級ホテルでも仕方がないのかなと思ってしまいましたが、、まあ、オッケーでしょう。

This hotel is weird as hell. When you get there there is no concierge to guide you. The reception area is at the top so you are expected to figure this out yourself. The hotel staff not very friendly, any questions asked seems like an inconvenience to them. No coffee or tea in my room, had to get it from lobby the next day. The room itself was decent, the bed was uncomfortable, the room had a bath tub which is always a bonus for me. Other than that very average hotel, just make peace with the fact you get what you pay for.

My childhood memories are filled with fond recollections of the days when this hotel was known as Daichi, and the Seahorse was its neighbor. It's heartwarming to witness the tremendous growth in the form of the Crowne Plaza, now in its third iteration. Despite the substantial exodus of people from Guam and the challenges faced by the hospitality industry, my experience at the Crowne Plaza was nothing short of spectacular — even amidst the aftermath of the most devastating natural disaster to hit the island in over 20 years. During my visit, the hotel experienced sell out occupancy for several days before and after my stay. To complicate matters, some rooms were rendered unavailable due to storm damage. Yet, to my amazement, both of my rooms were seamlessly upgraded without request, including one room to a one-bedroom suite. This exceptional resource management and commitment to their loyalty program and customers leaves me truly impressed. The hotel honored all Diamond Elite benefits, and with the Club lounge temporarily closed due to the storm, we were accommodated with equivalent offerings in the Lobby lounge. The Crowne Plaza's complete makeover, featuring a contemporary design, elevates it to the status of a brand-new hotel rather than a simple update with - and this distinction is important - new yet outdated hardware. For example, their innovative digital elevator is a fresh concept on Guam, separating them from their local competition. I want to extend my sincerest appreciation to Abegail. Her exceptional service and assistance with check-in and resolution of an issue with our room rate demonstrated her expertise. I booked the best flexible rate and even that somehow doubled. Abegail took charge and resolved the matter. Her proactive approach and willingness to be our point of contact for any requests or concerns displayed remarkable initiative whilst juggling her duties at the counter. My gratitude extends to Abegail, the housekeeping, facilities, F&B, and the entire team for the outstanding care they provided during such challenging circumstances. A special thank you goes out to Tan Holdings and IHG for their continued investment in and commitment to the Crowne Plaza to ensure not just a future, but a brighter future, for Guam's hospitality industry.