Hotel 3 Bintang di Rotorua

We were very disappointed in this motel. We had booked a queen studio room and when we arrived were told we had been upgraded to a one bedroom unit. It did have a separate bedroom but it was small and had a SMALL double bed and single bed in it (we had to put our bags on the single bed as space was so limited). The sheets were clean and fresh towels were provided daily. There were thick layers of dust in all of the corners and edges of the room, mould in the shower and the crockery & cutlery provided were filthy. I took some of the crockery back to the office and they washed it but we washed everything we wished to use. The motel is old, tired and dirty.

Had 2 nights here to go to the very lovely collection of gardens for visiting during the 3 day Rotorua Festival of Gardens. Was attending the weekend solo so didnt want to pay too much so $50 a night for my own room was affordable and good value. Would have been worth spending a few more dollars to have had a room with an ensuite which are on the ground floor so also wouldnt have had to go up and down stairs to room on 1st floor and be half way down the corridor from the bathrooms. Just saw in the news yesterday that yha in nz is folding/closing all its hostels....a travesty to nz tourism and national and international travellers! Tragic news

汽車旅館位於市中心，出行方便。老闆很熱情，介紹了很多有用的訊息，再次表示感謝！

When we booked the cheapest motel we could find for the short stay of two nights, we were not prepared for such an interesting experience. The rooms were scrupulously clean. Top marks for that. Towels changed every day. But oh what a strange place. There are two parts to the motel. We were put in what had once been a very expensive 1950's house converted into motel rooms. Up a very steep staircase, into the room, which has been decorated in what can only be described as someone's idea of art deco come 1950's. We had such fun figuring out what parts of the house had been altered to accommodate our space. The bathroom is very adequate and rather quaint. The toilet stall is housed in what would have been the homes original shower, with all the original pipework covered up by pictures. Access to the bathroom from the bedroom - step onto a mat - check under the mat and start laughing, because the pipework for the original toilet is still there. But hey, it was clean, the rooms large and after all, it's only to sleep in.

The 3.5-star Kowhai & Colonial Motel offers comfort and convenience whether you're on business or holiday in Rotorua. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. All the necessary facilities, including free Wi-Fi in all rooms, 24-hour security, luggage storage, car park, room service, are at hand. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as internet access – wireless (complimentary), non smoking rooms, heating, alarm clock, fan. Enjoy the hotel's recreational facilities, including hot tub, hot spring bath, outdoor pool, spa, before retiring to your room for a well-deserved rest. A welcoming atmosphere and excellent service are what you can expect during your stay at Kowhai & Colonial Motel.

What a Great Motel ( a little dated ) but very clean , the price reflexes that , had everything we needed, the staff were very friendly & accommodating, we had storage for our E Bikes ( which was very important to us ) , the Motel was very close to everything & lots of biking trails , it had a heated swimming pool washing facilities etc , we certainly would return & would Highly Recommend

Nice quiet place. Good amount of attractions nearby.

Overall, good stay. Good location. Comfy bed. Good pillows. Room clean and tidy. Just one small.gripe; I was told at checkin that breakfast was until 9.30am, so I headed down a little after 9am only to be told they stop taking orders for breakfast at 9am. That would've been good to know as I would've come down before 9am. But, overall pretty good stay and fairly good value for money. I'd stay again.

Perfect place for families. Everything and more. Studio we had was warm and offered plenty of space and beds for our stay (3ppl) modem bathroom and kitchen with everything you need. Having a communal kitchen & 2 BBQ, available to use was a welcome bonus, the mineral pools and thermal swimming pool were well used and enjoyed by us during our stay as well. Thank you. On site laundry is an added bonus as well as being close to city centre, parks and eateries. Owners were friendly,welcoming and knowledgeable in the area and local attractions. There was a large school group when we stayed over the long weekend they were always courteous and never loud you honestly didn't think there was 20(estimate) kids on site the back lawns, trampolines and swings kept them busy. Will definitely be back to stay again.

I usually try to find something positive to say, regardless of how bad the unit was. This time I can't. Perhaps the owners are doing their best, but I suspect they cater more for the tourists that are one off visitors and won't bother writing a review. Shocking unit. Would not stay again. No electric heating, we rang reception (onsite reception was not open in the 4 hours we were there) and a guy (with limited English) turned up pretended that the thermal heating was on and warming up. I ended up sending my husband out to buy an electric heater. Then our adult son visited and took one look at the unit and moved us to another motel. He was not having his parents ”stay in that hovel”. Some serious money needs to be spent on this place.