Grand Hôtel de La Seine

Ulasan Grand Hôtel de La Seine

Grand Hôtel de La Seine

14 Quai Gaston Boulet, Rouen, 76000, FranceLihat Butiran Hotel
Grand Hôtel de La Seine
Grand Hôtel de La SeineGrand Hôtel de La SeineGrand Hôtel de La Seine
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Ulasan Tetamu

8.3/10
Very Good
58 ulasan
Ulasan yang disahkan
Location8.1
Amenities8.3
Service8.6
Cleanliness8.4
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All reviews(58)
Positive reviews(20)
Reviews with photos/video(2)
Clean and tidy(5)
Great location(5)
Guest User
Cosy Room
Daftar masuk pada Nov 2024
Solo traveler
1 ulasan
9.5/10
Amazing
Disiarkan pada 23 Mac 2025
Great hotel to stay in Rouen - easy to get from train station (15 min by foot or 5 min by tram). Clean and tidy room, helpful staff. Tasty breakfast - better to book in advance.
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you very much for your kind review! We’re delighted to hear that you enjoyed your stay at the Grand Hôtel de la Seine and that you appreciated our convenient location, clean rooms, helpful staff, and tasty breakfast. Your tip about booking breakfast in advance is much appreciated and will certainly be helpful to future guests.We hope to have the pleasure of welcoming you back on your next visit to Rouen!Warm regards,The Grand Hôtel de la Seine Team
Anonymous User
Cosy Room
Daftar masuk pada Nov 2024
Traveling with friends
17 ulasan
6.5/10
Disiarkan pada 13 Jan 2025
The hotel is a bit tired and the area is not very nice.
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for sharing your feedback. We’re sorry to hear that certain aspects of your stay did not meet your expectations. While many of our guests appreciate our central location and the charm of Rouen’s riverside, we understand that impressions can vary and will take your comments into account as we continue to improve our facilities.We hope to have the opportunity to welcome you again and provide a more satisfying experience.Kind regards,The Grand Hôtel de la Seine Team
Nameeeee
Standard Double Room
Daftar masuk pada Apr 2023
Solo traveler
13 ulasan
7.5/10
Disiarkan pada 16 Mei 2023
It was nice, the room is spacious. It also provide coffee and tea. It would be better if they have laundry service.
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your kind review! We are pleased to hear that you enjoyed the spacious room and the complimentary coffee and tea. We truly appreciate your suggestion regarding laundry service, and we will certainly consider it for future improvements to enhance our guests' experience.We hope to welcome you back to the Grand Hôtel de la Seine on your next visit to Rouen!Best regards,The Grand Hôtel de la Seine Team
Ng
Standard Double Room
Daftar masuk pada Ogo 2023
Traveling with friends
27 ulasan
8.0/10
Very Good
Disiarkan pada 18 Okt 2023
Perfect
Jawapan daripada Pihak Penginapan: Hello,Thank you for your concise but much appreciated feedback! We are delighted that your experience at the Grand Hôtel de la Seine was a perfect one. We look forward to welcoming you back to Rouen.Yours sincerely,The Grand Hôtel de la Seine team
Guest User
Cosy Room
Daftar masuk pada Mei 2025
Couple
21 ulasan
9.5/10
Amazing
Disiarkan pada 28 Jun 2025
We really enjoyed our stay at the hotel: freshly renovated rooms, comfortable bed, tea station. 24-hour reception, friendly and helpful staff. The historical center is about 10 minutes walk away. The only small minus is the entrance to the hotel under the overpass, as well as the view of it from the window. The noise from the cars is almost inaudible - the windows are well insulated.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you very much for taking the time to share your feedback on your stay at our newly renovated hotel. It was a real pleasure to host you and we would like to thank you for your kindness throughout your visit. We are very pleased to know that you enjoyed the comfort of our rooms, the proximity to the historic centre and the warm welcome from our team at the reception. Your kind words have touched us deeply and inspire us to continue working with even greater enthusiasm.We are sorry to hear that one of our entrances designed for people with reduced mobility overlooks a less pleasant view – under a bridge. We sincerely apologize for any inconvenience caused. We look forward to welcoming you back to us in the near future. Sincerely, The Grand Hotel de la Seine Management
Anna
Cosy Room
Daftar masuk pada Mei 2025
Solo traveler
1 ulasan
10/10
Outstanding
Disiarkan pada 27 Jun 2025
Very clean hotel, renovated, excellent service and very good location.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest,We sincerely thank you for taking the time to share your opinion about your stay in our newly renovated hotel. It was a real pleasure for us to host you and in return we would like to compliment you: you were one of the most pleasant guests – it was a great pleasure for our entire team!We are glad that you appreciated our convenient location, the warm welcome from the staff, as well as the cleanliness of the hotel. Your positive words are the best reward for our entire team, who strive every day to provide a high level of service to our guests. We look forward to welcoming you back to our hotel in the near future. With best wishes,Administration Grand Hotel de la Seine
Fleura
Standard Double Room
Daftar masuk pada Mac 2023
Couple
1 ulasan
7.5/10
Disiarkan pada 19 Apr 2023
The hotel conforms to the description. The hotel is located near the center of Rouen, unfortunately there is no parking space nearby; you will have to pay €7 for parking per night. On arrival, he told us that we had not paid the hotel rates due to the promotion, I had arranged not to pay this extra. Pleasant stay.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Hello, Thank you for taking the time to share your experience. We are delighted that your stay was pleasant overall. We understand that the parking issue was a small inconvenience, and we apologize for any confusion regarding the rate. We always do our best to clarify these points upon arrival, and we are pleased that you were able to find a satisfactory solution. We thank you for your constructive comments and hope to welcome you back to the Grand Hôtel de la Seine on your next visit to Rouen. Sincerely, The Grand Hôtel de la Seine team
Guest User
Standard Double Room
Daftar masuk pada Jan 2023
Couple
1 ulasan
7.5/10
Disiarkan pada 26 Feb 2023
Pleasant welcome, spacious and clean room.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Hello, Thank you very much for your feedback! We are delighted that you appreciated the welcome, the size and the cleanliness of your room. The entire team at the Grand Hôtel de la Seine is happy to have contributed to the success of your stay. We hope to have the pleasure of welcoming you again very soon. Kind regards, The team at the Grand Hôtel de la Seine
Guest User
Standard Double Room
Daftar masuk pada Okt 2023
Business traveler
29 ulasan
10/10
Outstanding
Disiarkan pada 18 Nov 2023
In the top.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Hello, Thank you for this enthusiastic feedback! We are delighted that your stay at the Grand Hôtel de la Seine was "top notch". Your satisfaction is our greatest reward. See you soon in Rouen! Kind regards, The Grand Hôtel de la Seine team
Natali Fran
Cosy Room
Daftar masuk pada Feb 2025
Solo traveler
4 ulasan
8.5/10
Very Good
Disiarkan pada 26 Mac 2025
Хороший отель! Рекомендую! Близко от основных достопримечательностей, до ж/д вокзала 25 минут пешком. Чисто, сантехника новая. Персонал дружелюбный.
Menterjemah
Jawapan daripada Pihak Penginapan: Уважаемый Гость,Большое спасибо за добрые слова и рекомендацию! Мы очень рады, что вам понравились чистота, современные удобства и дружелюбное обслуживание в Grand Hôtel de la Seine. Наше расположение действительно идеально подходит для знакомства с Руаном, и мы рады, что это добавило вам впечатлений.Надеемся, что скоро мы будем рады приветствовать вас снова!С теплыми пожеланиями,Команда Grand Hôtel de la Seine
Guest User
Cosy Room
Daftar masuk pada Dis 2024
Solo traveler
1 ulasan
9.5/10
Amazing
Disiarkan pada 15 Jan 2025
Hôtel facile à trouver, très bien situé. Les chambres sont petites mais propres et confortables. Tout est fait pour que vous vous y sentiez bien. Personnel au top : jeunes, gentils, efficaces, à votre service. Un bémol pour le « repas du soir », il dépanne, ça vous évite de sortir mais ce n’est pas de la cuisine. Je n’ai pas pris de petit déjeuner donc je ne peux pas vous donner mon avis . 
Menterjemah
Jawapan daripada Pihak Penginapan: Bonjour,Merci beaucoup d’avoir pris le temps de partager votre expérience au Grand Hôtel de la Seine. Nous sommes ravis que vous ayez apprécié notre emplacement, le confort de votre chambre ainsi que la qualité de l’accueil de notre équipe. Vos compliments sur notre personnel nous touchent particulièrement et seront partagés avec plaisir.Nous prenons également bonne note de votre remarque concernant le repas du soir. Il s’agit effectivement d’un service de dépannage que nous mettons à disposition pour plus de confort, et nous comprenons qu’il ne remplace pas une véritable expérience culinaire. Nous poursuivons nos efforts pour améliorer ce point.Nous espérons avoir le plaisir de vous accueillir de nouveau lors d’un prochain séjour à Rouen.Bien à vous,L’équipe du Grand Hôtel de la Seine
Guest User
Cosy Room
Daftar masuk pada Apr 2025
Couple
1 ulasan
7.5/10
Disiarkan pada 21 Mei 2025
Für das Geld ganz Ok haben aber auch schon besser übernachtet
Menterjemah
Jawapan daripada Pihak Penginapan: Cher client,Nous vous remercions d'avoir pris le temps de nous écrire suite à votre séjour au Grand Hôtel de la Seine. Nous sommes ravis que votre séjour se soit bien passé et que …. vous ai plu. Nous espérons vous revoir très prochainement. Cordialement,La Réception - Grand Hôtel de la Seine
Anonymous User
Triple Room
Daftar masuk pada Mac 2025
Family
13 ulasan
9.0/10
Great
Disiarkan pada 18 Apr 2025
適合中途休息,附近景點都很近,大約步行1~2小時就可以完成
Menterjemah
Jawapan daripada Pihak Penginapan: 親愛的客人,感謝您分享寶貴的意見!很高興聽到您在我們的酒店度過了愉快的時光,並且覺得酒店的地理位置非常方便,能夠輕鬆前往附近的景點。我們致力於為每一位客人提供舒適的住宿體驗,希望未來還能再次歡迎您光臨。祝您旅途愉快!大塞納大酒店團隊
Guest User
Superior Room With Terrace
Daftar masuk pada Apr 2025
Family
1 ulasan
8.0/10
Very Good
Disiarkan pada 26 Mei 2025
buren waren luidruchtig
Menterjemah
Jawapan daripada Pihak Penginapan: Geachte klantBedankt dat u de tijd heeft genomen om ons te schrijven na uw verblijf in het Grand Hôtel de la Seine. We zijn verheugd dat uw verblijf goed is verlopenWe hopen je snel weer te zien. Met vriendelijke groet,Receptie - Grand Hotel de la Seine