Maistra Select Villas Rubin Resort

Ottima posizione,appartamenti carini,pulizia non al massimo ma in alta stagione tutto pieno ci sta ,piscina top,spiaggia bella,tutto organizzato bene

We were given a room with a yard that was dirty, unmown, and smelled terribly (animal urine). The room was dirty (spider webs, smell from the air conditioner and toilet, bed bugs, cockroaches). We've been in many places before, but we've never gotten such a dirty room. Such rooms should be banned from letting. Kindness and good food do not outweigh such filth.

This resort took my heart away. From reception staff, cleaning staff, maintenance staff, chefs, serving staff, people working on the beach and pool area staff- there was nothing else except politeness, kindness and smiles! We were traveling with two dogs, they were also met with incredible hospitality! To anyone that wants relaxed and homely feelings vacation in the most incredible Istra region- please visit this resort and enjoy great food, views and kind hears of staff! Biggest cheer to Biljana Tankosic- manager of reception, Dani, Ivna, Dražen Flamaceta and Renato! You made our stay heaven and we are longing to come back!

The rooms are extremely dirty and they obviously weren’t cleaned before we arrived. The bathroom is very small and the toilet is very dirty. Nevertheless the food is good but there aren’t many food options for vegan people. There is rubbish in the sea.

I stayed at the Villas Rubin hotel in May for two nights HB. Accommodation was in a bungalow on the ground floor. This is probably the reason why you smell a bit of moisture. The room and bathroom were clean. Sufficient number of towels that were changed every day. The bathroom has a hairdryer and toiletries, but no alarm button. The closet has many hangers. The bedding is extremely clean. The bed and pillow are comfortable and new. On the balcony there is seating and a drying rack. The restaurant was in the immediate vicinity. The choice of dishes, quality and quantity were exceptional. You can also take your meal outside the restaurant and eat on the terrace. The beach can already be used (loungers arranged) The pool is in use. There is a shop "Konzum" within the hotel. The staff always welcomes you with a smile.

- Hotel stuff stole my phone charger and replaced it with another one, with a broken cable - Bugs were entering the room because there is opening between the door and floor - No wifi in the room - Ventilation in the bathroom doesn't work properly

I am so thrilled and wowed by this place and our vacation a few days ago that I cannot find best words to describe it. We visited Villas Rubin with our three kids and it was their ( and our) paradise. Seeing them so excited about the amazing pool, aquagun, great kids program, entreteiners that really do a great job, knowing their name, caring, always happy when kids come to play and you can feel that they really love their job. Branka was so great at the pool with a milion dolar smile while she was dancing with the kids. Then special thanks 2 Matej and Tomi from the pool, they are so helpful, always happy to assist, a great asset to the team I would say. Breakfast was really 5 star with large choise and Mr. Spasoje top manager and gentlemen. He took care of all our needs and demands during breakfast with the kids and always was one step ahead, thank you. Our apartment was 259 and it was nice, with 2 rooms and 2 bathrooms with a cool kitchen and terase partially overlooking the sea. Biljana and Petra from the management team were there for us, we felt really well teaken care of. Also Natali from the pool bar was great, icecream is really good and only 2 euros. Thanks to all, see you next year! Villas Rubin is top place for you family! I recommend from all my heart. Book now you will be also wowed!

Attention. If the reservation states that check-in will be possible at a specific time, do not expect the possibility of checking in 1 minute before that time. During such "ultra occupancy" and waiting, you may see at least 10 similar available capacities on their website, which does not mean that you will not be kept waiting until the last moment. The impolite reception manager will gladly explain this very unusual practice to you free of charge.

Unfortunately we had to extend our stay with 2 days, so we did stay 5 nights totally. First we did get accommodation which look like a prison, with outside blind walls, no view at all! We did change accommodation and we had to pay extra. We did pay with 2 persons the same as 4 persons should pay. The accommodation is old and the bathroom is totally worn out. The beds are hard. Breakfast is terrible, you have to stay in lines because there are big groups with young people in buses and they plundering the buffets. When you think to have something warm to eat, than it’s cold before you have a table. You can forget the coffee or something in the morning, you don’t get it on a normal way, again lines to get it. With diner the same, again lines from here to Tokyo😩 Many dogs and some people leave the dogs loose at the accommodation, very irritating because they bark to each other. One day they came with big machinery on petrol for doing the garden, the whole day very much noise pppffff.