Hotel berhampiran Parco giochi, Rovinj

I can honestly say that this hotel is the best hotel that we have ever stayed at. I don't say this because it was the best room (we had a standard room, not a suite) but the standard of cleanliness and most importantly, the quality of the staff was utterly exemplary. We have stayed at hotels throughout Europe, the east coast of the US and also Canada but we have never had such consistency in terms of professionalism, patience and flexibility. ALL staff could not have been any friendlier. They were all simply outstanding. Whoever is responsibly for training Maistra staff must be recognised as they are clearly doing a wonderful job. The breakfast options were extensive and excellent, there was literally nothing else you could wish for in terms of breakfast options. The reception staff were helpful, friendly and supportive, helping us in a number of different instances and we loved the cleaning team, responsible for room cleaning and mini bar refreshing - they were hilarious and so often overlooked - a wonderful addition to our stay. But we would like to celebrate two members of staff in particular in the restaurant. Fillip was brilliant! He was friendly, great at making us all feel so welcome and just a delight to be around. However, at the front of house in the restaurant was Dzentia and she was totally exceptional and I sincerely hope that this review will reach her ears. She was welcoming, professional and exceptional with her service. Our daughter was recently diagnosed with coeliac disease and therefore requires a gluten free diet. Dzentia frequently went above and beyond to support her. She is truly and outstanding member of the team and one which should be celebrated for her work and character - she is exceptional! Thank you to the entire team for making our stay utterly incredible. We loved each and every day and would love to return one day - the Eden Hotel is a magical place where one can unwind from the stresses of life and enjoy the facilities on offer. Every staff member is excellent and should be recognised for their efforts - they make the hotel what it is. It is not the building and facilities that makes a great holiday, it is the service, the professionalism, the welcome desk and the support that you receive throughout - always done with a smile and nothing is too much effort. Eden Hotel is excellent because the team make it so. Simply put - thank you!

I would give this a ”very good” for the property as it was nice and nicer than I expected. The room was equipped with a kitchenette and a really nice big balcony. I was there out of season so couldn't fully appreciate the balcony, but it was a nice outdoor space. What wasn't so good was the check-in process. I booked through **********, and on none of the communications was the name of the rental people (I forget their name now but it began with an A). I duly communicated or tried to communicate through ********** as requested. I explained that I was driving from Zagreb and would let them know when I landed so they knew when to expect me. At that point they made me aware that I would need to go to the office of the rental agency and then be taken to the property. It was dark by the time I arrived and the gateway was right off a main road onto a one way street, having been in the country 4 hours on my own in a hire car, this was not helpful. They didn't respond to the messages through ********** but had at no point given me their direct details which would have helped greatly. Eventually I had to phone a Croation phone number from my English phone (don't know what that's cost me) to be quite rudely asked ”where you are you then ? Did you not follow the instructions”. Which, yes I had, I just didn't know if I was in the right place or not. The chap was out delivering another couple to thir property and he told me to wait and he would come back for me. Which he duly did. I left the car at their office that first night as the parking was unclear. However the next day I was able to park near the property, so that was good. They would have come and got me again on checkout day if my car was at theirs. This did negatively impact my initial first impressions - when I said that if I had been given a bit more info it would have been fine and the chap said I should have googled it ?? But googled what ? The process works, but it would be so much better if everyone knew what was happening. I was then given their watsapp number, which is their phone number, but again, you only know that if you know ! THat made it much easier and I was able to message as I checked out. So, the property was nice, its a great location. I don't want to sound negative, but things need to be clearer - especially when using third party platforms.

Es war wieder ein schöner Aufenthalt. Das Zimmer war sauber, es ist aber schon etwas abgewohnt. Die Liegen am Strand sind alt und teilweise durchgelegen. Könnten repariert oder erneuert werden. Das Frühstück lässt keine Wünsche offen. In allen Bereichen ist das Personal äußerst freundlich und hilfsbereit. Nach wie vor gibt es in den Duschen keine Handbrausen.

We stayed in the 1-bedroom apartment with terrace and sea view at the Residence Porta Antica in Rovinj for 2-nights in mid-Apr (€160/night). The residence was perfectly located on the pedestrian walkway on the Rovinj harbour, amid all of the stores and restaurants and backing onto old town for a short hike up to the church. Be sure to arrange with the hotel a pick-up at the parking lot just outside of old town - you can't drive into the historic area, so it is a bit of a haul dragging your luggage over the cobblestones – and they are happy to send someone out in their golf cart. Our 2nd floor suite was perfect, fronted by a wide balcony (the only one in the building) with a table and 2 chairs to enjoy the view over the restaurant below onto the harbour. You enter into a large sitting area and kitchen fronted by two windows and a double glassed door (the room is light and airy) with heritage accents throughout in the high ceilings with dark wood beams, accent walls of huge stone, and antique pieces among the couch (hide-a-bed), table and chairs. The kitchen had a mini-refrigerator, hot plate, pots, cutlery, dishes etc., as well as a pod-coffee maker. The bathroom was small and a bit cramped, as you would expect in a heritage building retrofit with modern conveniences, but comfortably functional. The bedroom was also a bit small, but the queen bed and pillows lulled us into perfect sleep in the quiet nights. The two closets provided plenty of storage space. Breakfast at the Hotel Adriatic (almost next door) was fabulous, the best a la carte selection we have had on this trip. And to top it off, the residence's staff were great, cheerful, friendly, and very helpful with travel planning, restaurants, everything. Overall, stay in this room (none of the others are as nice) – it is a bit more expensive, but the balcony makes all the difference. You will not be disappointed.

What a wonderful boutique hotel. The staff make you feel very welcome They have parking and come get you and your luggage in a cart. The dining area is partitioned in a way, intimate and multi-leveled. I loved the architecture of it. The breakfast is included and was excellent. I felt like we would have done any better going somewhere else. Our dinner there was fantastic! The menu has somewhat limited choices but everything we had was outstanding! Chef Vuckovic should get a star!

캐리어를 들고 가긴 힘들지만 위치가 좋았어요 새로운 경험입니다 숙박료와 별개로 관광세를 1.86유로 내요 카드도 가능해요 직원은 친절하며 안내가 좋아요 감사합니다 잘 선택했어요 다만 업체 연결이라 연락처를 잘 적어도 연락이 잘 안 되었어요 그럼에도 우리는 감사하게 밤늦게라도 체크인이 가능했어요 자동차 주차가 가능하여 좋았어요 체크인이 오후8시 넘으면 미리 연락하는게 좋아요 우리의 편의를 봐준 오피스의 남자직원에게 너무 감사합니다.

This was my 2nd visit to the hotel. First time was in September and this time peak August. The contrast between the 2 months was shocking. I’ll start with the good. Rooms all have sea views and are spotlessly clean. Comfy beds and perfectly adequate bathroom. Pool area is really nice and the tiered landscaping makes good use of the space. Plenty of sun beds. Snack bar has amazing pizza big enough to share and servers super friendly there. The pebble beach is pretty and I like the rocky sunbathing platform that spans the length of the resort. The sea is clean and clear. Buffet restaurant always had something for all 7 of our party even the most fussy, The not so good. TUI flight landed a.m and got to hotel around 11:30. At first was told rather briskly to basically go away and come back at 3! I had to ask for towels so we could at least relax by the pool. Towels can be changed every 3 days with tokens given at check in. I appreciate that the rooms may not have been ready but I’ve never actually been turned away. Not the best start. Also the service in the restaurant was hit and miss. I think that water should at least be complimentary with dinner. The bad. The hotel guests are 90% German/Austrian so don’t expect any English speaking entertainment. Also bear in mind that there are hundreds of toddlers running around the pool and restaurant areas and these are barely supervised by their parents resulting in constantly being splashed and lots of little hands in the buffet! If you haven’t got kids go outside of school holidays. Air con in rooms and restaurant was totally inadequate. It was 32° most days and the restaurant at dinner time was stifling. They need fans desperately. Parking in the hotel is a total nightmare. Nowhere near enough spaces for rooms so ended up parking outside. Lastly and most disappointing….24€ per day for 2 sun beds and a parasol is quite frankly disgusting. Would cost a family of four 48€ a day!?!? Totally out of order.