Hotel berhampiran Wyspa Pulari, Rovinj

I can honestly say that this hotel is the best hotel that we have ever stayed at. I don't say this because it was the best room (we had a standard room, not a suite) but the standard of cleanliness and most importantly, the quality of the staff was utterly exemplary. We have stayed at hotels throughout Europe, the east coast of the US and also Canada but we have never had such consistency in terms of professionalism, patience and flexibility. ALL staff could not have been any friendlier. They were all simply outstanding. Whoever is responsibly for training Maistra staff must be recognised as they are clearly doing a wonderful job. The breakfast options were extensive and excellent, there was literally nothing else you could wish for in terms of breakfast options. The reception staff were helpful, friendly and supportive, helping us in a number of different instances and we loved the cleaning team, responsible for room cleaning and mini bar refreshing - they were hilarious and so often overlooked - a wonderful addition to our stay. But we would like to celebrate two members of staff in particular in the restaurant. Fillip was brilliant! He was friendly, great at making us all feel so welcome and just a delight to be around. However, at the front of house in the restaurant was Dzentia and she was totally exceptional and I sincerely hope that this review will reach her ears. She was welcoming, professional and exceptional with her service. Our daughter was recently diagnosed with coeliac disease and therefore requires a gluten free diet. Dzentia frequently went above and beyond to support her. She is truly and outstanding member of the team and one which should be celebrated for her work and character - she is exceptional! Thank you to the entire team for making our stay utterly incredible. We loved each and every day and would love to return one day - the Eden Hotel is a magical place where one can unwind from the stresses of life and enjoy the facilities on offer. Every staff member is excellent and should be recognised for their efforts - they make the hotel what it is. It is not the building and facilities that makes a great holiday, it is the service, the professionalism, the welcome desk and the support that you receive throughout - always done with a smile and nothing is too much effort. Eden Hotel is excellent because the team make it so. Simply put - thank you!

Es war wieder ein schöner Aufenthalt. Das Zimmer war sauber, es ist aber schon etwas abgewohnt. Die Liegen am Strand sind alt und teilweise durchgelegen. Könnten repariert oder erneuert werden. Das Frühstück lässt keine Wünsche offen. In allen Bereichen ist das Personal äußerst freundlich und hilfsbereit. Nach wie vor gibt es in den Duschen keine Handbrausen.

I would give this a ”very good” for the property as it was nice and nicer than I expected. The room was equipped with a kitchenette and a really nice big balcony. I was there out of season so couldn't fully appreciate the balcony, but it was a nice outdoor space. What wasn't so good was the check-in process. I booked through **********, and on none of the communications was the name of the rental people (I forget their name now but it began with an A). I duly communicated or tried to communicate through ********** as requested. I explained that I was driving from Zagreb and would let them know when I landed so they knew when to expect me. At that point they made me aware that I would need to go to the office of the rental agency and then be taken to the property. It was dark by the time I arrived and the gateway was right off a main road onto a one way street, having been in the country 4 hours on my own in a hire car, this was not helpful. They didn't respond to the messages through ********** but had at no point given me their direct details which would have helped greatly. Eventually I had to phone a Croation phone number from my English phone (don't know what that's cost me) to be quite rudely asked ”where you are you then ? Did you not follow the instructions”. Which, yes I had, I just didn't know if I was in the right place or not. The chap was out delivering another couple to thir property and he told me to wait and he would come back for me. Which he duly did. I left the car at their office that first night as the parking was unclear. However the next day I was able to park near the property, so that was good. They would have come and got me again on checkout day if my car was at theirs. This did negatively impact my initial first impressions - when I said that if I had been given a bit more info it would have been fine and the chap said I should have googled it ?? But googled what ? The process works, but it would be so much better if everyone knew what was happening. I was then given their watsapp number, which is their phone number, but again, you only know that if you know ! THat made it much easier and I was able to message as I checked out. So, the property was nice, its a great location. I don't want to sound negative, but things need to be clearer - especially when using third party platforms.

We stayed in the 1-bedroom apartment with terrace and sea view at the Residence Porta Antica in Rovinj for 2-nights in mid-Apr (€160/night). The residence was perfectly located on the pedestrian walkway on the Rovinj harbour, amid all of the stores and restaurants and backing onto old town for a short hike up to the church. Be sure to arrange with the hotel a pick-up at the parking lot just outside of old town - you can't drive into the historic area, so it is a bit of a haul dragging your luggage over the cobblestones – and they are happy to send someone out in their golf cart. Our 2nd floor suite was perfect, fronted by a wide balcony (the only one in the building) with a table and 2 chairs to enjoy the view over the restaurant below onto the harbour. You enter into a large sitting area and kitchen fronted by two windows and a double glassed door (the room is light and airy) with heritage accents throughout in the high ceilings with dark wood beams, accent walls of huge stone, and antique pieces among the couch (hide-a-bed), table and chairs. The kitchen had a mini-refrigerator, hot plate, pots, cutlery, dishes etc., as well as a pod-coffee maker. The bathroom was small and a bit cramped, as you would expect in a heritage building retrofit with modern conveniences, but comfortably functional. The bedroom was also a bit small, but the queen bed and pillows lulled us into perfect sleep in the quiet nights. The two closets provided plenty of storage space. Breakfast at the Hotel Adriatic (almost next door) was fabulous, the best a la carte selection we have had on this trip. And to top it off, the residence's staff were great, cheerful, friendly, and very helpful with travel planning, restaurants, everything. Overall, stay in this room (none of the others are as nice) – it is a bit more expensive, but the balcony makes all the difference. You will not be disappointed.

What a wonderful boutique hotel. The staff make you feel very welcome They have parking and come get you and your luggage in a cart. The dining area is partitioned in a way, intimate and multi-leveled. I loved the architecture of it. The breakfast is included and was excellent. I felt like we would have done any better going somewhere else. Our dinner there was fantastic! The menu has somewhat limited choices but everything we had was outstanding! Chef Vuckovic should get a star!

캐리어를 들고 가긴 힘들지만 위치가 좋았어요 새로운 경험입니다 숙박료와 별개로 관광세를 1.86유로 내요 카드도 가능해요 직원은 친절하며 안내가 좋아요 감사합니다 잘 선택했어요 다만 업체 연결이라 연락처를 잘 적어도 연락이 잘 안 되었어요 그럼에도 우리는 감사하게 밤늦게라도 체크인이 가능했어요 자동차 주차가 가능하여 좋았어요 체크인이 오후8시 넘으면 미리 연락하는게 좋아요 우리의 편의를 봐준 오피스의 남자직원에게 너무 감사합니다.

Third time at this hotel and we still LOVE it!!! It's designed for young families, to perfection. It's not cheap, but what you get are gorgeous rooms, top class service, amazing food (not repetitive, even over 2 weeks). And a kids club that is out of thir world. It's like all the fun bits of school in a safe and secure environment with highly qualified staff. We caught the road train into the town, which is also beautiful. We also did a few other activities, olive oli tasting at Cadenela and the medieval theme park, both amazing. The camp site next door has had a LOT of investment and more to come that looks very exciting. Even on a rainy day, which we had a couple in 2 weeks, there is still plenty to do. Indoor swimming is big enough to accommodate everyone. The staff and can't do enough for you, they really make this place special.

My husband and I booked the hotel as a last minute cheap deal and on first impressions we were impressed. The hotel is in a nice setting with well tended gardens and a short walk to the seafront promenade, great if you want to lie around the pool all week but we found it too cut off. There are no local buses in the area at all and the small tourist train was 1km away and had very restricted times being early season. A taxi into porec was £20 each way. Hotel food was typical for a large tourist hotel and we always found something to eat. The bedrooms however are extremely small and very basic no storage cupboards or drawers for anything at all.the bathrooms are so small the shower door wouldn't open fully as banged into the toilet and the bathroom door couldn't open fully due to the towel rail behind it. You get bigger bathrooms on cruise ships ! The main down side was the constant stream of tourist coaches which used the hotel on a daily basis ( 8 full coaches on one particular day )which left the hotel more like a travel lodge motel and not like a relaxing away from it all holiday break. In all an OK hotel for the money we paid but not somewhere we would return to unless in a coach party.