Hotel berhampiran Bungalowpark Lanka in Drenthe, Ruinen

This hotel was a huge let down, its old and its not looked after for years (thats how it feels). We were going to celebrate our anniversery and thought it looked great on the pictures and 4 stars is always 4 stars. Our first room had a carpet full of stains, big stains and they looked old. Bathrum looked fairly renovated, but there was a smell of sewer in there. The wallpaper was lose on several places and it looked like it was damaged by water. Our second room had similar issues, hard floor so no stains but sewer smell in the bathroom, walls dirty, a big hole was repaired with filler but not painted, a big wooden board covering one of the doors to balcony, it looked like a temporary and crappy fix. It seem to us that the maintainance left a few years ago, or they have a shoe string budget, or they are not allowed to fix things. When reception, with not a second of doubt hands us a towel to cover the shower drains and a bottle of perfume then you know this is something they do all the time. INstead of fixing the issue, give the customers perfume! It can be seen everywhere, the tennis cours was overgrown, the lift made sounds and doors squeeked, the hallways looked old and dirty and there was a general feel of neglect. Service was nice, and breakfast was good, but the rest, dont go there..

太喜歡這間住宿了，好大的房間，超級齊全的廚房設施。 還有很多可愛的小鴨子會在門口走來走去。 不過唯一一個缺點就是，門和廚房的窗口都是透明玻璃，晚上感覺隱蔽性不夠。

The owner, Sander, is extremely typical in being tight and inconsiderate of customers who are not satisfied. We had a flood in our bathroom due to the walk in shower, and even though he tried to fix it, it still flooded afterwards. Nothing was done about keeping us happy or compensating for this terrible experience. Showers were limited for us, they were cut short and caused inconvenience with us left with shampoo in our hair! No complimentary drink to say sorry, in fact no-one even apologised for any of the unfortunate events that occurred with the shower! So shocking and completely unprofessional. When I then look at their target audience, I realise the majority of the customers are over the age of 60, so they probably are oblivious to all the problems. Very defensive staff, especially on check out who just looked as pathetic as a teenager being told off. She obviously had been warned by Sander and went straight into defence mode. Again, very amateur and unprofessional. Also, the soap and shampoo facilities for a so-called four star hotel was a joke. Locked in tubes and half empty on the day of arrival. Four or five star hotels usually utilise miniature toiletries. I have travelled a lot and know that this method is typical of 2/3 star hotels or motels, which I tend to avoid. Again a way of saving money and a short cut. Lame. Just lame. The buffet dinner was bland, tasteless and rather disgusting. It is not live cooking - it is a shambles; children fingering all the food with dirty hands, and then expecting us to eat it. No thanks. Waste of money and complete rip off room prices. Best of luck to this potential old people's home. If my grandparents were still alive, I would still not recommend the hotel to them. They would deserve better, as did we. Have the decency not to rate yourself on what is visible on the surface (the view/location etc) but actually on the ins and outs of staying there. It is terrible but the worst thing was the staff's attitude. I am so happy they do not treat customers like this in the UK. Shame on Sander and his appalling staff. Disgusting. Useless. Waste of space. Good luck.

Excellent hotel, on a quiet spot next to a pond, entering the lobby with a cosmopolitan touch already makes you feel happy. We had a splendid 4th floor corner room in the ‘tower’. Upgrade rooms are located in another building and have a terrace, we didn’t miss it as it was cold and the big windows with lots of view are more then convenient. Excellent bedding, big bathroom also with a window on the surrounding nature. We had a reasonable dinner in the large and fancy restaurant. Excellent breakfast.