Hotel berhampiran Rochri, Ruiselede

Stayed 7 nights best hotel in Belgium. Very friendly and helpful Peter took very good care of us. If you're going to Belgium stay here. They made reservations for my wife and I almost every night. Big breakfast, good beds,clean rooms

Réservation que nous avons fait à la dernière minute et malgré cela l'hôtel nous a reçu de la meilleure des façons. Très bonne réception, la chambre a été prise très rapidement, l'endroit nous était idéal. Petite chambre mais tout y était. De plus nous avons égaré une paire de lunette et l'équipe s'est chargée de nous l'a renvoyer ! Bravo et merci !

Spacious rooms with a full desk to work at and fast wifi make this hotel well suited to business travel. The location is just off the highway which is convenient, although it's located in an industrial area so not well suited for walking/restaurants. The breakfast is one of the best you will find and the bar and restaurant have a limited menu but good quality food. The staff is friendly and they provide excellent service.

Decent location if you want to be near the train station and don’t mind a short walk to the town. Access to the hotel on foot is slightly confusing at first as you have to go through a large car park, but it is very close. We stayed for 2 nights. Generally staff we interacted with during the stay were polite and friendly. They were happy to answer questions and help us book a restaurant. The common areas of the hotel are lovely and modern. Free lemon water is provided in a dispenser in reception along with Biscoff lotus biscuits. The bar is nice for a drink before heading out for dinner. The room wasn’t huge but ok given we were going to be out most of the time anyway. No robes or slippers were provided - which we have had in other 4 star hotels in Europe. Also, the plug socket on one side of the bed didn’t work. The room has a nespresso machine (though only disposable paper cups are provided). Although the machine did the job, the plastic tank where the water goes was cracked and there was no lid. Someone needs to regularly go around all the rooms and check everything is in good order. The shampoo/shower gel products are lovely and they do actually provide bath salts which many other hotels don’t. But we had to give feedback regarding the cleanliness and replenishment of toiletries. The floor in the room and bathroom needs to be vaccumed properly as I could see there were a few crumbs and things (when we first entered). When I asked about this they said it gets done before new guests check in but not daily thereafter. The tissue box in the bathroom had one or two scrunched tissues sitting on top of it(?) Just fill the actual box up! This hotel isn’t a bad option for Bruges but don’t go in with super high expectations. As we were there for a short trip we didn’t get too hung up on things but really the attention to detail in respect of the rooms needs to be improved for the price.

We booked this because it has Tesla charging points and we needed two rooms and parking. Had we realised it is a Best Western we would have gone elsewhere. It was snowy and icy and the staff were too lazy to salt the dangerous paths. Breakfast was dire and the waitress (who appeared to be doing everything on her own) gave the impression that she would rather she, and we, were anywhere but there. Inhospitable. The bin outside the main entrance was full on arrival and stayed that way. The male receptionist had nicotine stained fingers, which seemed rather off putting for some reason. You get the measure of the place at breakfast. Every chair is worn out. Typical worst Western. The food was inedible: powdered lumpy scrambled egg, grey mushrooms that looked as if they had been refreshed in hot water, juice made from concentrate. It all looked a bit grubby. Tesla chargers were fine - but nothing to do with the hotel. It's about a 20 minute drove to central Bruges. My advice is use the chargers but stay elsewhere. On no account use the restaurant - they can't cook for toffee!

It is a great hotel, but it can be a better one if it hire quality staff. The front desk staff ( chubby guy with a glasses ) is a bit rude, throwing my passport to the desk after confirming the details. That’s make me wonder whether Belgians are in general that unfriendly, especially unfriendly to asian like me?