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Lihat Ulasan Tetamu untuk Hotel di Rupandehi

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Buddha Maya Garden by Kgh Group
3.7/57 Ulasan
We stayed at BMG Hotel for 2 nights and booked through a travel agency for our Lumbini trip. It was disappointing as we didn't have a good experience from the very start. When we checked in, we were very tired as our flight was delayed- we were asked to wait at the lobby because we're supposed to get welcome drinks which came later and its absurd that we had to wait for it. It was disappointing to see our room as it had strong smell of mold and I had specifically informed the travel agency that I am allergic to mold. The furniture were really old and dusty. I requested the front desk staff to switch but he wasn't too cooperative. As we were late for our tour, we had to be on our way right away but we were able to switch to another room which looked better at first but then we found out a number of issues in the other room: 1) The condition of the mattress was very poor, it was all torn and there were threads hanging from it, we also saw a lot of bed bug poo on the mattress and bed sheet (as you can see on the photos). Looks like they had beg bugs before and they never cared to change the mattresses which is absolutely disgusting! 2) The lamps looked like they're from an old era- needs changing! 3) The air conditioner was falling apart, looked like it's going to fall out any moment 4) TV was not working and we had to call the maintenance to fix it 5) My mom wanted to drink hot water but the water kettle didn't work as the plugs were not working. 6) The main door doesn't close and we had to use the latch to lock it 7) The bathroom door doesn't close properly 8) Water keeps dripping from the shower tap in the bathroom It looks like this whole place needs maintenance. We spent so much money to stay here but it's not up to the standards of a KGH hotel and it is not worth it. The food in the restaurant was good and all the kitchen staff were very nice and friendly and I would like to thank them for their wonderful service. This is the only thing good about this resort. I will not be staying at this resort again and I do not recommend this hotel to anyone.
Hotel Pawan Palace Lumbini
4/57 Ulasan
Quite a nice design and a space. Rooms are spacious and the dining room has space for all kinds of guests. However, the whole stay was a horrible experience. I haven't seen a single 5 star standards in this hotel. Not even a three star. There are massive structural damage, I could see an inch of the concrete through the crack in the dining room. The frame of the room door was completely cracked. Lobby carpets were coming out. The bath room door railing was rusted and the rust was falling off. We could not move the door to close it. It always stayed 2 inches open. The bidet pressure wasn't controlled. The carpets were dusty, curtain had stains. Most horrifying thing I saw was the bedding. I myself is a hotelier and for the first time in my life I saw a duet covered by two bedsheets. The duet was stained and sheets were dusty. Had to call in the middle of the night and asked them to put a proper cover. The sheets smelt like they were kept inside a cupboard for a month and wasn't aired. It was terrible. I believe the hotel is heavily understaffed and the staff is trying their best but taken the size of the place, that must be an impossible task. Still, the gusts must not be put through such experiences. if some attention is not given, this beautiful property will not stand for long.
Lumbini Palace Resort
4.7/518 Ulasan
We checked into Lumbini Palace Resort on November 24, 2023, for a two-night stay. Our experience was flawless; there were no service issues, and we thoroughly enjoyed our time there. However, upon checking out, I realized I had carelessly left behind a very important item in the room. The day after our departure, I contacted the hotel to inquire about my belongings. They assured me they had found them and would promptly send them back to me. Initially relieved, I awaited their response eagerly. However, as days passed, I received no updates despite my repeated requests for them to send my belongings via courier, with me covering the costs. Unfortunately, the hotel failed to respond to my requests, leaving me to make weekly follow-up calls. After more than three months of waiting, I was informed that my belongings had been lost. The excuses provided, such as changes in management or staff not being on duty, seemed unprofessional and lacked accountability. Losing items of great religious significance has been distressing, and the lack of genuine concern from the hotel only exacerbated the situation. Additionally, the absence of any communication from the new manager further highlighted the hotel's disregard for customer care. As someone involved in the travel industry, I had considered recommending Lumbini Palace Resort to my clients. However, based on my experience, I have decided against it. It's clear that the resort's staff need better training and a deeper understanding of their responsibilities in the hospitality industry. This incident serves as a reminder that exemplary customer service is essential for sustaining success in this field...
Mourya Hotel Pvt. Ltd.
4.8/52 Ulasan
在炎熱的藍毗鄰 可以訂到有泳池的酒店那是非常難得一見的,這裡都是塵土的村落。 酒店新裝修,非常乾淨。 就是離主要經典稍微遠一點點,搭的士大約20-30分鐘到 5號門。

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Maklumat Perjalanan Setempat

Harga TertinggiRM 1,479
Harga TerendahRM 77
Bilangan Ulasan183
Bilangan Hotel18
Harga Purata (Hari Bekerja)RM 420
Harga Purata (Hujung Minggu)RM 421