Ski & Bike Hotel Wiesenegg

Lovely, recently renovated hotel with great spa and good breakfast and dinner. We, a family of 4 with teenage children, spent 5 days at the family run Hotel Wiesenegg in February where we opted for the half board option. The facilities were great with a good choice for breakfast and a varied set menu at dinner. The hotel’s restaurant also caters for diners not staying at the hotel in the evenings. There is a high staff ratio and diners are frequently encouraged to order more drinks and to opt for the daily wine recommendations for dinner. We are not big wine drinkers so opted for beers with dinner instead. Unfortunately we had a very unpleasant experience with the young female owner manager who, much to her staff’s embarrassment, issued instructions that, following the purchase of one soft drink each, our children were not to be served any tap water as a second drink. Carafes of tap water were liberally served on almost all other tables we could see so when we queried why we were made to buy still bottled water (for 7.50 Euros no less!!) for our kids, we were told that we were not allowed any tap water because my husband and I were only buying beer, not wine. Not only did this completely single us out and made us feel like we were only there to spend as much money as they could extract from us but it is a complete outrage given that we were already spending 1,000 Euros per night to stay at the hotel in the first place - as well as buying additional drinks, (including alcohol!!) in the evenings. The young lady has a lot to learn in terms of hospitality and has sadly lost our custom. We won’t be back.

It was a real treat to stay at the Wiesenegg Hotel during our recent ski holiday. I was a bit concerned about the location initially but it was easy to get to the main lifts - you just go via two drag lifts positioned right behind the hotel. The hotel is around ten minutes walk from Hinterglemm and connected to Saalbach via the ski bus (covered with your Ski Circus Lift Pass), we liked that it was in a nice chilled out part of town. For us, the food was the biggest bonus of staying here. It's evident that the chefs really care about the food they are putting out. Everything, from the granola and muesli bar to the salad dressings, desserts and wine pairings was perfected beautifully. Every breakfast and evening meal was a delight (highly recommend staying on a half board basis as it really was the best food we've eaten in a hotel). The staff were accommodating, friendly and helpful at all times - going out of their way to help and make everything as easy as possible for us. It felt like being invited into a family home - which evidently, we were! Another great bonus to nurse tired muscles after a full day's ski was the hotel's Black Box spa - a collection of three saunas/steam rooms with suggested timings to get the most from each. There was also a delightful tea room with healthy teas, nuts and fruit and a relaxation lounge which was perfect for snuggling up with a book. The only very slight downside for us were the beds which we found a little spongey. But this was a small gripe and it certainly wouldn't stop us returning - possibly in the summer to do some hiking. Overall, a wonderful stay with some great memories of our first ski holiday in Austria.

What a great place. The hotel is immaculate, offering lovely, well appointed rooms (we stayed in a standard double) and a really nice restaurant serving great food. The service was really top class, from restaurant waiting staff to the cleaners, all marshalled by the excellent and attentive management. The Ski locker room was one of the best I’ve come across, with individual lockers for each room that included heated boot tubes. All very good. The location is on the edge of town, so a short bus or taxi ride to the nearest gondola, although a drag lift within 100 metres will allow access to the huge ski area. This suited us as nice and quiet, although it’s only a 10 minute walk into the centre of Hinterglemm. Well done to owners, management and staff, this place is fabulous and highly recommended.

Leider kann ich die vielen positiven Bewertungen nicht teilen. Bei unserer Ankunft wurde uns weder das Zimmer gezeigt, noch der Skikeller usw. Im Gegenteil, wir wurden von der Chefin unfreundlich darauf hingewiesen, dass wir den Skikeller von außen aufsuchen sollen, nicht durch die Rezeption, wir wussten allerdings nicht wohin! Beim Gepäck wurde uns ebenfalls nicht geholfen. Auch fiel die Begrüßung nicht sehr freundlich aus. Die Antwort der Rezeptionistin, ob man mit den Skiern zurück zum Hotel fahren kann, war klar ja und sie beschrieb uns eine Piste, die wohl schon länger aper ist! Das Frühstücksbuffet ist sehr gut, nur leider haben wir frische Säfte vermisst. Es gab nur Fruchtsäfte aus dem Automaten und die waren sehr verwässert. Die sanfte Wellnessmusik im wunderschönen Wellnessbereich wird alle paar Minuten von lauter Werbung unterbrochen!! Also nicht erschrecken! Zimmerservice - Fehlanzeige! Frühstück gibt es erst ab 7.30 h - leider auch sehr spät wenn man bei den warmen Frühjahrstemperaturen früh auf der Piste sein will. Ebenso ist die Rezeption erst ab 8 h besetzt. Insgesamt haben wir uns nicht sehr wohl gefühlt, da die Chefin und Rezeptionistin nicht sehr freundlich waren. Die Servicekräfte im Restaurant waren hingegen sehr freundlich. Positiv möchte ich anmerken, dass die Zimmer, das Restaurant und der Wellnessbereich sehr sauber und geschmackvoll eingerichtet sind.

Sehr schönes, modernes Hotel, perfekt für Biker, gute Lage am Ortsrand von Hinterglemm, sehr leckeres Essen, tolle Zimmer, super neuer Wellnessbereich, nette Gastgeber und Wohlfühlambiente. .. für uns perfekt, kommen sehr gerne wieder!!!

Waren nach Empfehlung mehrfach zum Essen im Wiesenegg als externe Gäste (Familie mit 2 Kindern 6/9). Sehr freundlicher Service, tolle Küche. Preislich ist das Wiesenegg etwas gehobener - aber das ist es aus unserer Erfahrung wert. Gerne wieder.