Hotel berhampiran Artspace1616, Sacramento

還是比較不錯。攜程服務不錯

設施：備品不錯，malin goetz是我很喜歡的牌子。沐浴露是朗姆酒的味道。 衞生：很乾凈 服務：很不錯 晚上很晚了 樓下還有night cookie和飲品。

環境和交通位置都不錯，有室內停車場，步行到古城也就20分鐘左右，斜對麪就是加州議會大廈，站在我的房間窗口就可以看到議會大廈的圓頂，但是陽台門衹能打開一絲縫。酒店周圍餐館很多，但打烊比較早，可以在谷歌地圖上找吃的很方便。衛生方面，大家看圖片就一目了然了，我也是無意中發現的，頓時噁心不已，打電話到前台，前台派來客房服務員查看，我們說這是長年累月的污漬，不是一天兩天形成的，我們別無他意，衹是覺得不配五星級酒店的聲譽，最好請客房經理來看看，肯定也不是這一間的馬桶如此骯髒，但自始至終酒店方面沒有派人來查看，直到我們離開，也沒有任何歉意什麼的。洗臉池的水龍頭也是“細水長流”型，洗臉都覺得水不夠用。好吧不多說了，但願我不是白費口舌。

Benar-benar bagus bersih dan tempat tidurnya sangat selesa. Bilik santai super sejuk. Jacuzzi sangat sejuk dan bersih. Saya pasti akan tinggal di lokasi ini lagi

I was not expecting the Ritz- it is an old boat. But for the price, this is a definite no. Positive: all the staff were friendly and attentive. We used valet, check in (complimentary “upgrade”) and ate dinner at the restaurant. Matthew was a great server and food was fresh and tasty. Fun drink menu. We didn’t opt to use our “free” breakfast voucher and ate hot breakfast instead. Good service and plenty of food. Negative: there are nice bistro tables on the top deck where normally you can enjoy the sunset… that is until the random street “performers” decide to blare Bob Marley thru a speaker for 5 hours non stop. Not even joking. You will get constantly harassed by “nomads” The room was tiny which was fine, but it wreaked so bad of chemicals it burned our eyes and throat. Left the door open for a bit but it didn’t help, Towels took a layer of skin off they were so scratchy… Bed was terrible. You just sink to the middle. No support. No extra blankets just a very thin duvet cover. Slept like absolute garbage. Ended up leaving after one night even though we paid for another night. Wasn’t worth our sanity. I do not understand how these rooms can be over $200. I like old charm but this was one of the worst places to go for a weekend getaway to relax. There was none of that on the menu.

This hotel have very big room and clean and it’s right next to the airport but still have no sound

Everything is top notch, just wish there's microwave in the room.

NO SLEEP! NO AC! Stay Away! We were here for one night and paid $200 for this dreadful 2-star property. It looks like nice enough on the surface, but that superficial veneer is soon shattered. The bed was a saggy back-breaking torture device. Your spine will not soon recover from your stay. The AC worked well enough until we tried to turn it off. Maintenance could not get the thermostat to work either; she yanked the entire cover off of the AC unit and disconnected something inside. She said it might be the thermostat battery. So why not simply replace it??? By 2am it was so hot in our room on the fourth floor, I tried to turn on just the fan, but the entire system had been disabled. Tried to open the window, but only opens 2 INCHES! It was suffocatingly stuffy and hot in the room. At 4 o’clock in the morning some awful rumbling started; the windows were actually vibrating. I got up and looked out the window. Apparently, they are next door to a massive big rig trucking hub. At 4am they turn on the engine of every single truck there and just let them idle for hours until they’re needed—that night there were 14 deafening diesel monsters. It was so bad I left my husband in the bed and crawled over to the sofa. A truly, truly horrible experience. What made matters even worse was when I spoke with Terry Stewart on the phone, the property’s sales manager, after we had returned home. He was defensive, pissy and utterly unhelpful. I realize they have no control over their neighbors, however, all we asked for was a QUIET room— that was our ONLY request. They could’ve put us on the other side of the hotel away from the entire fleet of NOISY diesel big rigs. His response to the problem with the AC was to get very hostile and aggressively demand “You told them to turn it off!!!!! Right, right? DIDN’T YOU!!!!!!??????” No, I didn’t. I asked them to FIX it so we had control over the room temperature for the duration of our night. This location is absolute rubbish. Management is hostile and rude if you have an issue. Stay away. If you require Springhill Suites, there’s another one less than 10 minutes away that’s more highly rated and must be quieter.